Ratings
Action1
Miradore
Overall
4.9
4.6
4.8
Meets Requirements
9.5
108 responses
9
94 responses
9.2
905 responses
Ease of Use
9.6
110 responses
9.1
94 responses
9.3
912 responses
Ease of Setup
9.7
106 responses
8.9
90 responses
9.4
804 responses
Ease of Admin
9.5
105 responses
9
90 responses
9.5
80 responses
Quality of Support
9.7
86 responses
9.2
88 responses
9.4
876 responses
Ease of Doing Business with
9.7
99 responses
9.4
87 responses
9.6
808 responses
Product Direction (% positive)
9.9
104 responses
9.1
86 responses
Based on G2 Spring 2024
Competitors
Action1
Product Summary
Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.
Use Cases
- Patch management:
Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations. - Vulnerability discovery:
The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure. - Easy deployment:
Technicians can quickly deploy applications and software to their endpoints.
Shortcomings
- Software compatibility:
The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function. - Navigation:
More advanced features are buried within the platform, making it hard for technicians to locate them. - Reporting:
Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.
Miradore
Product Summary
Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.
Use Cases
- Application management:
Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet. - Remote access:
Technicians can provide support and resolve issues to mobile devices by connecting remotely to them. - Automation:
Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.
Shortcomings
- Limited OS compatibility:
Miradores available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices. - Patch management issues:
Miradores patch management lacks certain features, such as scheduling updates outside work hours. - Documentation:
Users may find it difficult to find fast answers to questions as not all of Miradores documentation is up-to-date.
NinjaOne
Why your peers choose us over Action1 and Miradore
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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