Matrix42 vs Microsoft intune

NinjaOne

Ratings

Microsoft Intune

Matrix42

NinjaOne Logo®

Overall

4.5
3.3

4.8

Meets Requirements

9
162 responses
Not enough data
Not enough data responses

9.2

905 responses

Ease of Use

8.6
163 responses
Not enough data
Not enough data responses

9.3

912 responses

Ease of Setup

8.2
120 responses
Not enough data
Not enough data responses

9.4

804 responses

Ease of Admin

8.6
118 responses
Not enough data
Not enough data responses

9.5

80 responses

Quality of Support

8.3
155 responses
Not enough data
Not enough data responses

9.4

876 responses

Ease of Doing Business with

8.9
116 responses
Not enough data
Not enough data responses

9.6

808 responses

Product Direction (% positive)

9.4
160 responses
Not enough data
Not enough data responses

9.8

897 responses

Based on G2 Winter 2026

Competitors

Microsoft Intune

Product Summary

Microsoft Intune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate and BYOD devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Performance:
    Several user reviews have stated that Intune can slow down when performing multiple tasks simultaneously, such as deploying and assigning configuration profiles or showing the status of items.
  • Universal compatibility:
    Users have reported that configuring macOS and Apple mobile devices may be challenging, and fewer functionalities are available for non-Windows devices.
  • Learning curve: 
    According to G2 reviews, InTune’s interface can be complex, requiring new users to expend more time and resources to learn and understand how to use the platform fully.

Matrix42

Product Summary

Matrix42 is an enterprise IT service management platform that helps IT teams automate and simplify various business processes. It also offers an IT asset management (ITAM) software solution that can support the lifecycle management of your software and hardware assets.

Use Cases

  • IT service management:
    Matrix42 provides a comprehensive database of all your assets so that you can address and resolve problems quickly.
  • IT asset management:
    Matrix42 manages all vendors, agreements, and contracts, and you can be notified when deadlines are near.
  • Software asset management:
    Matrix42 ensures that all your licenses are accounted for and kept up-to-date and compliant.

Shortcomings

  • Reporting:
    Matrix42’s reporting function is basic and may not be suitable for organizations that need more detailed information.
  • Third-party integrations:
    Matrix42 cannot integrate with many third-party business applications.
  • Clunky deployment:
    Matrix42 may take some time to deploy and implement.

NinjaOne

Why your peers choose NinjaOne + Intune over Matrix42

NinjaOne and Microsoft Intune work seamlessly together to unify device visibility and control across every endpoint. By connecting Intune-managed devices with NinjaOne, IT teams gain a single-pane, intelligent view for real-time health monitoring and compliance. This means that IT pros can seamlessly perform various actions, from deploying patches to enforcing policies and configurations, from one dashboard. Together, they create a streamlined, secure endpoint management experience that saves time and reduces complexity.

Compared to other similar tools, NinjaOne delivers unmatched agility and efficiency. It stands out for its extensive compatibility with a wide range of third-party applications (an area where other RMM solutions often have limitations), making it a more adaptable choice for diverse IT environments. Combined with advanced, customizable reporting and a customer-first approach, NinjaOne remains the leading choice for IT professionals who need a dependable, efficient, and future-ready RMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

Microsoft Intune