Ratings
Device42
Veeam
Overall
4.7
4.6
4.8
Meets Requirements
9
37 responses
9.4
482 responses
9.2
905 responses
Ease of Use
8.9
37 responses
9
485 responses
9.3
912 responses
Ease of Setup
8.6
33 responses
8.7
417 responses
9.4
804 responses
Ease of Admin
8.8
33 responses
9
415 responses
9.5
80 responses
Quality of Support
9.6
36 responses
9
415 responses
9.4
876 responses
Ease of Doing Business with
9.5
32 responses
8.9
425 responses
9.6
808 responses
Product Direction (% positive)
9.4
36 responses
9
467 responses
Based on G2 Spring 2024
Competitors
Device42
Product Summary
Device42 is a full-stack agentless discovery and dependency mapping platform for hybrid IT. It is also an IT asset management platform built for complex IT environments, unifying IT visibility across data centers and clouds.
Use Cases
- Customer support:
Device42 users acknowledge the platforms customer support. Their support team responds to issues and listens to feedback. - Installation:
Users pointed out that Device42 is simple to install and deploy. Device42s installation offers minimal complexity, streamlining the whole deployment process. - RESTful API:
Device42 features a RESTful API, which promotes extensive and flexible integration capabilities. This API enables Device42 to integrate seamlessly with internal systems and other platforms, enhancing its utility.
Shortcomings
- User interface:
Some users have raised issues with Device42s user interface, which they say is complex and a bit cumbersome when manually editing switch ports. It can affect the overall user experience and sometimes hinder workflow efficiency for IT administrators. - Documentation:
Device42s documentation could use some improvement and updating. Users specifically pointed out the need for improvements to the documentation of the user interface, reporting, and the software’s main uses. - Limited Large-Scale Visualization:
Some platform users desire better visualization and holistic views of physical interconnections on a larger scale. This limitation affects users who need broader overviews of their network infrastructure?.
Veeam
Product Summary
Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.
Use Cases
- Data backup:
Users are able to streamline their backup processes while still retaining control over their data. - Ransomware recovery:
Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features. - Infrastructure monitoring and reporting:
Veeam provides performance monitoring for backup infrastructure components.
Shortcomings
- Challenging initial setup:
New users find that the initial configuration is challenging and time-consuming. - Complex interface:
G2 reviews report that the platform can be difficult to navigate and use to its full potential. - Minimal reporting:
Performance reporting for agents is minimal and might not provide all the necessary information.
NinjaOne
Why your peers choose us over Device42 and Veeam
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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