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Top 10 Cloud Backup Solutions

Top 10 Cloud Backup Solutions featured image

Much has changed in the digital space, but one thing will remain important for organizations—safeguarding their entire digital environment. While data is the lifeblood of companies and businesses, protecting a digital environment goes beyond that. From confidential records to operating systems, applications to databases, the potential compromise of these components is a threat.

Crippling loss of access to an entire IT environment can come in from multiple directions. Take hardware failure as an example; a survey of 400 IT decision-makers states that it is one of the common causes of downtime and data loss. Another one to look at is data breach. An IBM Data Breach Report reveals that 83% of organizations fell victim to data breaches in 2022. Surprisingly, human error is just as concerning – in a Vanson Bourne global study sponsored by ServiceMax, 23% of their unplanned downtimes were triggered by user errors. These combined risks show that IT organizations and MSPs must prioritize measures to protect critical environments.

The challenge calls for robust protection through a cloud backup solution. However, choosing the right one can be overwhelming. Dissecting the features and benefits of a cloud backup system can be time-consuming, not to mention the comparative analyses that follow. That’s why we did the work for you and compiled the top 10 cloud backup solutions in the market.

You could be in the healthcare industry handling crucial medical records or an IT team working remotely to protect a company’s system data. Whatever industry you’re in, this list can help you identify a cloud backup solution that fits your organization’s needs.

Backup Buyers Guide PDF

IT Leader’s Guide to Buying Backup
A guide to finding your next backup solution

What is the most reliable cloud backup solution?

There are criteria that make a good cloud backup service. But you should note that there’s no single silver bullet solution. The “most reliable” cloud backup system depends on your organization’s specific cloud backup needs. For example, healthcare industries prioritize ironclad security and compliance (like HIPAA). However, the same may not apply to creatives prioritizing fast file-sharing features. Backup requirements may also differ for small businesses versus big enterprises.

Different industries have different requirements for cloud backup solutions. However, some overlapping key features contribute to a reliable cloud backup solution for everyone.

5 essential features for the top cloud backup solutions

1. Single-pane management

Remotely overlooking your environment in a centralized dashboard eliminates a lot of complexity. A cloud backup solution should streamline your data protection with a cloud backup solution that provides a unified view. This centralized dashboard lets you manage all your devices at scale, customize backup schedules and retention plans for different needs, and enforce strict access controls to ensure only authorized restores occur.

2. Automated process

As an MSP or IT administrator, you should have the power to create a backup plan for your endpoints. Moreover, your cloud backup tool should allow you to schedule regular backups at specific intervals, ensuring your data is consistently protected even with the absence of manual intervention. This solidifies a smooth-flowing automated process that guarantees continuous data protection of your endpoints.

3. Flexibility

A great cloud backup solution provides customizable backup plans incorporating local-based, cloud-based, and hybrid approaches. This means that you can choose to store your backups locally on network-attached storage, in the cloud, or both. A flexible system should also allow you to back up Windows and macOS data and workloads.

4. Secure restore options

A cloud backup system that offers several secure restore options is a plus. It should promote recovery with confidence through industry-leading security features such as revocable authorization keys and multi-factor authentication. It also helps to ensure your backup solution is SOC-2 compliant. This gives peace of mind that your data is handled according to rigorous security standards and industry best practices.

5. Ransomware-proof

Security always comes first and your organization should have an active defense against ransomware attacks. An ideal cloud backup solution ensures your data remains protected even during transmission or if attackers reach your local storage. Additionally, it’ll require re-authentication and confirmation before deleting previous backups, preventing accidental data purges or unauthorized modifications by malware.

 


Top 10 cloud backup solutions

All G2 & Capterra ratings data as of April 2024.

1. NinjaOne

NinjaOne is a #1 rated endpoint management solution empowering more than 17,000 IT teams and MSPs with visibility, security, and control over all endpoints. NinjaOne offers an integrated platform that has rich features and is created with ease of use in mind. This includes its robust cloud backup solution that safeguards your data against hardware failures, accidental deletions, and even sophisticated cyberattacks like ransomware. NinjaOne’s data protection covers everything – from entire image backups to specific files and folders – ensuring comprehensive protection for your digital environment.

NinjaOne has the features you need for a cloud-first backup tool to manage and protect your digital environment efficiently:

  • Automated backups. NinjaOne allows you to configure which data you need to back up and the frequency of the whole process. It automates the entire process, backing up your data to the cloud according to your specifications. This ensures your data is continuously protected and secured.
  • Centralized management. Helps you monitor and manage all your backups from a single pane of glass, simplifying endpoint administration. This gives you an overview of all your backups across your environment and lets you know which ones need immediate attention.
  • Flexibility. Tailor backup plans to your specific needs. NinjaOne’s highly customizable backup plans let you choose to store backups locally, on-cloud, or both. These approaches also allow you to assign storage types by organization, policies, or devices.
  • Secure restores. With features like granular restore and encryption, you can quickly and securely recover individual files, folders, or entire systems. Additionally, NinjaOne offers secure web-based files, bare metal, and active endpoint image restores. With our comprehensive data recovery solution, you can minimize downtime and ensure business continuity.
  • Ransomware protection. NinjaOne’s endpoint management integrates a single-pane backup built for ransomware recovery, by ensuring seamless backups, simple recovery, and encrypting data both at rest and in transit.

NinjaOne reviews on G2

Category NinjaOne Rating
Overall 4.8 out of 5 (1095)
Has the product been a good partner in doing business? 9.6
Quality of support 9.4
Ease of Admin 9.3
Ease of Use 9.3

NinjaOne reviews on Capterra

Category NinjaOne Rating
Overall 4.8 out of 5 (204)
Ease of Use 4.8
Customer Service 4.8
Features 4.5
Value for Money 4.7
Likelihood to Recommend 93%

 

2. Cove Data Protection

Cove Data Protection is a cloud-first backup developed by N-able. This backup solution offers IT professionals and MSPs low-cost, full-range disaster recovery as a service (DRaaS).

Cove Data Protection reviews on G2

Category Cove Data Protection Rating
Overall 4.3 out of 5 (253)
Has the product been a good partner in doing business? 8.5
Quality of support 8.1
Ease of Admin 8.6
Ease of Use 8.8

Cove Data Protection reviews on Capterra

Category Cove Data Protection Rating
Overall 4.7 out of 5 (36)
Ease of Use 4.5
Customer Service 4.5
Features 4.5
Value for Money 4.1
Likelihood to Recommend 85%

3. MSP360 Managed Backup

MSP360 Managed Backup is an online cross-platform backup and disaster recovery platform. It offers a user-friendly, centralized management and monitoring solution for MSPs and IT teams.

MSP360 Managed Backup reviews on G2

Category MSP360 Managed Backup Rating
Overall 4.5 out of 5 (481)
Has the product been a good partner in doing business? 8.8
Quality of support 8.5
Ease of Admin 8.9
Ease of Use 8.7

MSP360 Managed Backup reviews on Capterra

Category MSP360 Managed Backup Rating
Overall 4.7 out of 5 (219)
Ease of Use 4.4
Customer Service 4.4
Features 4.5
Value for Money 4.5
Likelihood to Recommend 89%

4. Veeam

Veeam is a backup solution that offers disaster recovery and data protection for virtual, cloud-native, and SaaS workloads, among other things.

Veeam reviews on G2

Category Veeam Rating
Overall 4.6 out of 5 (606)
Has the product been a good partner in doing business? 9.0
Quality of support 8.9
Ease of Admin 9.0
Ease of Use 9.1

Veeam reviews on Capterra

Category Veeam Rating
Overall 4.8 out of 5 (73)
Ease of Use 4.5
Customer Service 4.5
Features 4.7
Value for Money 4.5
Likelihood to Recommend 91%

5. Acronis Cyber Backup

Acronis Cyber Backup is a backup and recovery solution part of the Acronis Cyber Protect Cloud suite. It offers clients downtime and data loss prevention with essential cyber protection.

Acronis Cyber Backup reviews on G2

Category Acronis Cyber Backup Rating
Overall 4.3 out of 5 (671)
Has the product been a good partner in doing business? 8.5
Quality of support 8.3
Ease of Admin 8.4
Ease of Use 8.6

Acronis Cyber Backup reviews on Capterra

Category Acronis Cyber Backup Rating
Overall 4.5 out of 5 (208)
Ease of Use 4.8
Customer Service 4.8
Features 4.5
Value for Money 4.7
Likelihood to Recommend 93%

 

6. VMBackup

VMBackup by Hornetsecurity is a cloud backup solution optimized for Microsoft Hyper-V and VMware virtual machines, ensuring efficient disaster recovery.

VMBackup reviews on G2

Category VMBackup Rating
Overall 4.7 out of 5 (270)
Has the product been a good partner in doing business? 9.3
Quality of support 9.4
Ease of Admin 9.4
Ease of Use 9.5

VMBackup reviews on Capterra

Category VMBackup Rating
Overall 4.8 out of 5 (190)
Ease of Use 4.8
Customer Service 4.8
Features 4.5
Value for Money 4.8
Likelihood to Recommend 92%

7. Comet Backup

Comet Backup is a backup and replication tool that provides solutions to protect and restore environments from partitions and databases to files and folders.

Comet Backup reviews on G2

Category Comet Backup Rating
Overall 4.7 out of 5 (73)
Has the product been a good partner in doing business? 9.5
Quality of support 9.1
Ease of Admin 8.9
Ease of Use 9.4

Comet Backup reviews on Capterra

Category Comet Backup Rating
Overall 4.7 out of 5 (60)
Ease of Use 4.5
Customer Service 4.5
Features 4.4
Value for Money 4.7
Likelihood to Recommend 91%

 

8. Arcserve UDP Cloud Direct

Arcserve UDP Cloud Direct is a BaaS/DRaaS solution that measures recovery times and recovery points in minutes. It achieves this functionality by eliminating the requirement for on-premises hardware.

Arcserve UDP Cloud Direct reviews on G2

Category Arcserve UDP Cloud Direct Rating
Overall 4.3 out of 5 (16)
Has the product been a good partner in doing business? 8.8
Quality of support 9.2
Ease of Admin 8.9
Ease of Use 8.8

Arcserve UDP Cloud Direct reviews on Capterra

Category Arcserve UDP Cloud Direct Rating
Overall 4.5 out of 5 (6)
Ease of Use 4.5
Customer Service 4.0
Features 4.0
Value for Money 3.6
Likelihood to Recommend 82%

 

9. Barracuda Intronis Backup

Barracuda Intronis Backup is a software-only model backup and disaster recovery solution (BDR) specifically marketed to IT providers or MSPs.

Barracuda Intronis Backup reviews on G2

Category Barracuda Intronis Backup Rating
Overall 4.4 out of 5 (50)
Has the product been a good partner in doing business? 9.1
Quality of support 9.1
Ease of Admin 8.9
Ease of Use 9.0

Barracuda Intronis Backup reviews on Capterra

Category Barracuda Intronis Backup Rating
Overall 4.7 out of 5 (21)
Ease of Use 4.3
Customer Service 4.3
Features 4.5
Value for Money 3.9
Likelihood to Recommend 81%

10. BDRSuite

BDRSuite is a backup disaster and recovery suite developed by Vembu. It promotes a cost-efficient backup and recovery solution for businesses and MSPs.

BDRSuite reviews on G2

Category BDRSuite Rating
Overall 4.3 out of 5 (141)
Has the product been a good partner in doing business? 8.9
Quality of support 8.8
Ease of Admin 8.7
Ease of Use 8.6

BDRSuite reviews on Capterra

Category BDRSuite Rating
Overall 4.5 out of 5 (19)
Ease of Use 4.1
Customer Service 4.4
Features 4.4
Value for Money 4.5
Likelihood to Recommend 80%

Comparison of top cloud backup solutions (G2)

Category NinjaOne Cove Data Protection MSP360 Managed Backup Veeam Acronis Cyber Backup VMBackup Comet Backup Arcserve UDP Cloud Direct Barracuda Backup Service BDRSuite
Overall  4.8 out of 5 (1095) 4.3 out of 5 (253) 4.5 out of 5 (481) 4.6 out of 5 (606) 4.3 out of 5 (671) 4.7 out of 5 (270) 4.7 out of 5 (73) 4.3 out of 5 (16) 4.4 out of 5 (50) 4.3 out of 5 (141)
Has the product been a good partner in doing business? 9.6 8.5 8.8 9.0 8.5 9.3 9.5 8.8 9.1 8.9
Quality of support 9.4 8.1 8.5 8.9 8.3 9.4 9.1 9.2 9.1 8.8
Ease of Admin 9.3 8.6 8.9 9.0 8.4 9.4 8.9 8.9 8.9 8.7
Ease of Use  9.3 8.8 8.7 9.1 8.6 9.5 9.4 8.8 9.0 8.6

Comparison of top cloud backup solutions (Capterra)

Category NinjaOne Cove Data Protection MSP360 Managed Backup Veeam Acronis Cyber Backup VMBackup Comet Backup Arcserve UDP Cloud Direct Barracuda Backup Service BDRSuite
Overall 4.8 out of 5 (204) 4.7 out of 5 (36) 4.7 out of 5 (219)  4.8 out of 5 (73)  4.5 out of 5 (208) 4.8 out of 5 (190) 4.7 out of 5 (60) 4.5 out of 5 (6) 4.7 out of 5 (21) 4.5 out of 5 (19)
Ease of Use 4.8 4.5 4.4 4.5 4.8 4.8 4.5 4.5 4.3 4.1
Customer Service 4.8 4.5 4.4 4.5 4.8 4.8 4.5 4.0 4.3 4.4
Features 4.5 4.5 4.5 4.7 4.5 4.5 4.4 4.0 4.5 4.4
Value for Money 4.7 4.1 4.5 4.5 4.7 4.8 4.7 3.6 3.9 4.5
Likelihood to Recommend 93% 85% 89% 91%  93%  92%  91%  82% 81%  80% 

Final scores and summaries of top 10 cloud backup solutions

Now, let’s take a look at how each of the best cloud backup solutions fared using key criteria they were scored above. The following table should give you an overview of how each cloud backup system stacks against each other.

Vendor Final Score Summary
NinjaOne 3.168 A comprehensive endpoint management and monitoring suite that offers a feature-packed backup solution. Great for MSPs and IT teams of all sizes.
Acronis Cyber Backup 2.288 Touts an ideal backup and recovery measure to prevent downtime and data loss. 
MSP360 Managed Backup 1.95 Provides a centralized online cross-platform backup and disaster recovery solution. 
Veeam Data Platform 1.198 A great backup service designed for safeguarding virtual, cloud-native, and SaaS workloads.
VM Backup 1.395 This cloud-based backup solution is designed with virtual machines in focus, guaranteeing streamlined disaster recovery processes. 
Cove Data Protection 1.118 Developed by N-able, this cloud-first backup tool provides a cost-effective solution.
BDRSuite 0.76 An efficient backup and recovery solution for VMware, Hyper-V, and Physical Servers.
Comet Backup 0.736 A backup suite that offers a variety of solutions, including file and folder backup and disk image backup. 
Barracuda Backup 0.597 Offers simple data backup and cloud storage solutions that can be deployed in any environment.
Arcserve UDP Cloud Direct 0.484 Provides a BaaS/DRaaS solution with recovery times and points measured in minutes. 

Backup Buyers Guide PDF

IT Leader’s Guide to Buying Backup
A guide to finding your next backup solution

Our rankings formula

To derive the final score for each vendor, we employed a weighted formula that takes into account various metrics. Here’s how it breaks down:

Final Score = w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Total Number of Reviews (Scaled) + w4 * Capterra Total Number of Reviews (Scaled) + w5 * G2 Total Number of Awards

Where:

W1 = .25 * G2 score
W2 = .25 * Capterra score
W3 = .2 * Number of G2 reviews
W4 = .2 * Number of Capterra reviews
W5 = .1 * Number of G2 awards

Deciding on the best cloud backup solution

Cloud backup isn’t just simply saving your files and folders to a remote location. It involves configuring a system to create copies of your data and store them offsite securely. The complexities of backing up your IT infrastructure can involve a lot of moving parts. One mistake can lead to data loss, downtime, and significant financial repercussions.

That’s why choosing the right cloud backup solution requires careful consideration of your specific needs. By carefully evaluating your needs and exploring available options, you can ensure the security and resilience of your valuable data.

Next Steps

Protecting and securing important data is a crucial component in every organization. With NinjaOne Backup, you can protect your critical business data with flexible solutions designed for your modern workforce.

Learn more about NinjaOne Backup, check out a live tour, download our Backup Buyer’s Guide, or start your free trial of the NinjaOne platform.

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