Safeguarding the Skies – How NinjaOne Backup Protects H.E.R.O.S. from Ransomware Threats


In the dynamic world of aviation, precision and reliability are paramount, and Helicopter Engine Repair Overhaul Services (H.E.R.O.S.) stands as an industry leader, offering top-notch maintenance and repair services for helicopter engines. As a crucial player in the aerospace sector, H.E.R.O.S. acknowledges the non-negotiable need to secure its sensitive data and systems from cyber threats. Embracing advanced protection measures and robust data backup capabilities, NinjaOne empowers organizations to navigate the digital landscape confidently, safeguarding critical data and operations from potential disruptions. H.E.R.O.S. and NinjaOne form an unyielding defense, ensuring the skies remain safe and free from digital turbulence. Join us as we delve into the proactive measures adopted by H.E.R.O.S. and explore how NinjaOne Protect and Backup offer unparalleled peace of mind against the ever-looming threat of cyberattacks.

Safeguarding sensitive data in a high-stakes industry

As an integral part of the aviation sector, H.E.R.O.S. manages an extensive repository of sensitive data, including maintenance records, technical specifications, and critical flight data. Protecting this information from malicious actors and potential ransomware attacks was a top priority. A single successful ransomware attack could disrupt operations, compromise vital data, and inflict significant financial and reputational damage. Despite H.E.R.O.S.’ efforts to build a robust security portfolio, they encountered a challenging ransomware attack that compromised every level of backup, except for one – NinjaOne.

The solution: NinjaOne Backup and Protect

NinjaOne’s Backup and Protect modules offer a multi-layered defense against ransomware and a robust data backup solution that could swiftly recover any encrypted data, minimizing potential downtime and data loss.

NinjaOne Protect: An unyielding defense

NinjaOne Protect is a cutting-edge cybersecurity solution designed to provide comprehensive protection against a wide range of cyber threats. Utilizing advanced threat detection mechanisms, machine learning algorithms, and real-time monitoring, NinjaOne Protect proactively identifies and neutralizes potential security breaches before they can inflict damage. With its multi-layered defense approach, organizations can rely on NinjaOne Protect to safeguard their sensitive data, systems, and networks, bolstering their cybersecurity posture and ensuring a secure and resilient digital environment.

NinjaOne Backup: Fortifying against data loss

NinjaOne Backup is a robust data backup solution that ensures organizations have reliable and continuous access to their critical information. With automated and real-time backup capabilities, NinjaOne Backup captures all data changes, preserving the latest versions of files and ensuring data resilience. In the event of data loss due to ransomware attacks or other incidents, NinjaOne Backup facilitates swift data recovery, minimizing downtime and disruptions to business operations. By providing a secure and scalable backup infrastructure, NinjaOne Backup empowers organizations to confidently protect and restore their valuable data, safeguarding against potential data loss and enhancing overall business continuity.

The results: A safer future in the skies

The imperviousness of NinjaOne’s Backup and Protect provided a ray of hope amidst the chaos, enabling a remarkable recovery that swiftly restored the entire H.E.R.O.S. computer network within four days. This is a stark contrast to the grim statistics often associated with ransomware attacks – where companies can suffer downtime lasting anywhere from 16 to 22 days. The impact of downtime resulting from a ransomware attack on an organization cannot be underestimated. Beyond the immediate chaos and disruption, the consequences reverberate across multiple facets of the business, affecting productivity, revenue, customer trust and long-term viability. As critical systems and data become inaccessible, operations grind to a halt, leaving employees unable to carry out their tasks, customers frustrated by delayed services, and the entire business ecosystem destabilized. Financial losses start to accumulate rapidly, as each moment of inactivity translates into missed opportunities, delayed projects, and potential penalties. Moreover, the reputational damage stemming from an inability to deliver on promises can tarnish the organization’s standing in the eyes of clients, partners, and stakeholders. The domino effect of downtime can persist long after systems are restored, underscoring the urgent need for robust cybersecurity measures, such as NinjaOne’s comprehensive solutions, to prevent, mitigate and recover from the devastating aftermath of a ransomware attack. This seamless and painless experience exemplified NinjaOne’s exceptional capabilities and unwavering dedication to its customers, solidifying its position as the ultimate safeguard for critical data in the aviation industry.

For H.E.R.O.S., NinjaOne’s user-friendly interface and intuitive design have proved to be crucial in fortifying their cybersecurity strategy. NinjaOne’s seamless integration into its existing IT infrastructure and the availability of a dedicated support team have made the deployment and management of advanced threat detection and data backup capabilities a breeze.

“It’s an investment, not an expense and it is worth every single penny the organization pays.”
– Raffi Kajberouni, President and General Manager of H.E.R.O.S.


Through the implementation of NinjaOne’s advanced threat detection capabilities and robust data backup solution, H.E.R.O.S. has fortified its sensitive data and upheld its unwavering commitment to delivering reliable services in the aviation sector. In today’s ever-evolving threat landscape, NinjaOne’s powerful defense mechanisms and backup serve as an impenetrable shield, safeguarding the skies and empowering businesses like H.E.R.O.S. to soar to new heights with unwavering confidence. With NinjaOne as their trusted ally, H.E.R.O.S. can now fearlessly help their customers navigate the skies, knowing that their valuable data is fortified by NinjaOne’s cutting-edge protection.

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service delivery tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Backup and Protect to safeguard critical business data, check out a live tour or start your free trial of the NinjaOne platform.

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