NinjaOne RMM
The #1-Rated Cloud-based RMM Solution, 12 Times in a Row
Manage client endpoints at scale with NinjaOne’s powerful, cloud-native RMM Software that delivers market-leading technician efficiency.
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Deliver better, more profitable IT services with fewer headaches and happier techs.
Unify device management
Monitor, support, and control all your clients’ Mac, Windows, Linux devices, servers, virtual machines, and networking devices from a single easy-to-use interface.
Drive efficiency from day one
Quick to implement, easy to learn, and intuitive to use, NinjaOne gives technicians a game-changing platform they love to use that helps them do more.
Get the support you deserve
NinjaOne partners get fast access to technical support, free onboarding, reliable new features monthly, and billing practices that align with MSP business models.
Manage more endpoints per technician with the world’s most intuitive RMM Software
Monitor devices in real time and automatically notify technicians when an issue arises so they can remediate faster and minimize end-user impact.
Automatically patch Windows, MacOS, and Linux operating systems vulnerabilities and auto-update over 200 3rd party applications.
One-click device actions
Initiate actions, deploy remediations, stop tasks, and initiate terminal sessions in the background for hands-on management without interrupting end-users.
Take direct control of managed endpoints with one of Ninja’s four remote access solutions for fast, secure, hands-on support.
Automate repetitive endpoint tasks (app installs, patching, device setup, maintenance) to standardize outcomes, free up technicians, and improve device stability.
Auto-remediation
Fully automate the detection and resolution of endpoint issues such as stopped services, missed reboots, open ports, and missing applications with condition-based script deployments.
See device details, remediate issues, and manage endpoints on the go with NinjaOne’s powerful mobile app.
Give client end-users the tools they need to help themselves, including remote access, file restores, and ticket management in our self-service portal.
Document processes, credentials, and device relationships with a complete IT documentation solution built directly into NinjaOne.
Unlimited scalability
Whether you’re managing 50 or 150,000 endpoints, Windows, Mac, Linux, or cloud-based devices, NinjaOne’s cloud-based infrastructure is fast, secure, and infinitely scalable.
Fast, intuitive UI
Make your technicians more efficient with an intuitive interface that’s easy-to-learn, quick to navigate, centralizes actions, and cuts out extra clicks.
Rated the #1 RMM for 20 consecutive quarters – yes, 5 years!
“Thanks to our amazing customers, NinjaOne RMM has been rated the #1 RMM on G2 once again for 20 consecutive quarters – yes that’s 5 years! Driven by suggestions and feedback from our customers, an incredible number of innovative new features rolled out in the second half of this year – all focused on helping partners save time, automate more repetitive tasks, gain clearer visibility, and more effectively reduce risk for their clients.
To learn more about our rankings, please read our full RMM Spring G2 report.
| Criteria |  |
Datto RMM | Kaseya | ConnectWise RMM | N-Central | N-Sight RMM |
Atera | Syncro |
|---|---|---|---|---|---|---|---|---|
| Ease of Setup, Admin, and Use |
95 | 84 | 76 | 85 | 78 | 84 | 93 | 91 |
| Quality of support |
95 | 84 | 74 | 78 | 81 | 82 | 92 | 85 |
| Device Management |
95 | 92 | 83 | 87 | 90 | 87 | 91 | 89 |
| Remote Monitoring |
95 | 91 | 86 | 90 | 90 | 93 | 92 | 89 |
| Patch Management |
92 | 90 | 80 | 82 | 81 | 86 | 87 | 84 |
| Remote Access | 94 | 94 | 86 | 85 | 91 | 92 | 93 | 90 |
| Overall Average: | 94 | 89 | 81 | 85 | 85 | 87 | 91 | 88 |
Great technology, better people, aligned to the way MSPs do business
Free onboarding and support
Get unlimited free onboarding, support, and training with hands-on technical support staff, an average incident first-response time of under 60 minutes and an a market-leading 98 CSAT score.
Easy, no-commitment billing
NinjaOne makes billing easy for MSPs with flexible, per-device pricing and month-to-month billing for reduced financial risk. Our volume-based and bundle discounts help MSPs grow profitably.
Rapid development cycle
The Ninja product team actively seeks out feedback and acts on it, using a continuous release and thorough QA process to ensure our customers get reliable new features, functionality, and bug-fixes rapidly.
Founder-led
NinjaOne is proud to be founder-owned and led, allowing us to focus on building the best products, support, and relationships in service of our MSP partners.
Move beyond RMM to Unified IT Management
Protect end-user data with NinjaOne’s automated, easy-to-manage, multi-tenant backup solution for MSPs.
LEARN MOREMinimize the administrative burden of ticketing through context, automation, and in-ticket actions.
Quickly and securely provide hands-on remote support to distributed employees.
Automatically identify and remediate endpoint vulnerabilities across all operating systems and client environments at speed and scale.
NinjaOne Integrations
Cloud-based RMM Software FAQ
What are some additional benefits of RMM software?
Here are some additional benefits of using RMM software:
- Reduce costs. RMM software can help to reduce IT costs by automating tasks and providing insights into IT infrastructure.
- Improve security. RMM software can help to improve security by monitoring devices and systems for security vulnerabilities and providing alerts when problems are detected.
- Increase compliance. RMM software can help to increase compliance by providing reports on IT assets and activities.
If you are looking for a way to monitor and manage your IT devices and systems remotely, RMM software is an excellent option to consider.
What is management and monitoring?
Within the context of an RMM, management refers to managing any device, on any network, from any location
NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:
- Performance thresholds (e.g. CPU usage, storage utilization, etc)
- Applications, processes, services, and daemons
- Device state and status
- Hardware changes
- And more
What is remote monitoring services?
Remote monitoring services provide the tools to monitor your IT infrastructure from anywhere. NinjaOne RMM provides this capability from a single-pane-of-glass and allows you to create custom alerts based on system performance. The NinjaOne RMM platform monitors:
- Windows and Mac workstations and laptops
- Windows servers
- Cloud infrastructure
- Network devices, including printers, firewalls, routers, and switches
What are remote management tools?
Remote management tools allow you to remotely manage a device or a network from a remote location. NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
How Does NinjaOne’s RMM Software Work?
NinjaOne RMM lets you manage any device on any network from wherever you are using our web application, desktop companion app, or mobile application, often without interrupting end-users. Our suite of remote management tools give you hands-on, silent access to endpoints for remediation via:
- Remote command line / PowerShell / terminal
- Task manager / activity monitor
- File explorer / finder
- Services manager
- Registry editor
- Script deployment tool
Monitoring refers to monitoring your managed devices and having the ability to automatically create tickets, notify technicians, or trigger remediations when problems are found. Monitors are completely customizable across devices and include:
- Performance thresholds (e.g. CPU usage, storage utilization, etc)
- Applications, processes, services, and daemons
- Device state and status
- Hardware changes
- And more
How much does NinjaOne RMM cost?
NinjaOne RMM offers pay-per-device pricing that allows users to pay monthly for what they need. To receive your custom quote for NinjaOne RMM, visit the pricing page and input your information. If you want to test Ninja before receiving a quote, sign up for a free trial of NinjaOne RMM. With the free trial, you gain full access to all NinjaOne RMM features so you can explore and become familiar with the solution.
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