Empower Your Users with a Self-Service Portal
Enable remote access and the ability to restore backed up files to end users and their designated devices, even when they are off-premises.
VPN-less remote access using your own single sign-on credentials
Remote workers often need access to on-premises or shared devices to access critical business applications or files. NinjaOne allows IT admins to give end-users secure remote access through the self-service portal additional software. To simplify access while ensuring tight security, NinjaOne enables the use of your own native SSO software for authorized login.
Let end-users restore their own files
File restore tickets can inundate any helpdesk. Ninja gives you the ability to allow end-users to download backed up files from their assigned devices without IT intervention.
Enable technical end-users to remotely manage endpoints via the terminal
Whether you’re working with technical users, third party implementation teams, or external consultants, the end-user self-service portal can give end-users access to the remote command, Powershell interface, or terminal for greater control.
Gain visibility and control over end user access
Administrators can establish distinct roles for end users, tailoring access levels to suit various user profiles. The ability to expand or restrict access to applications and systems is effortlessly achieved through role assignments, ensuring streamlined security management.
Here’s what customers are saying about us
“We don’t need to open up the network or provide a VPN for employees who need to access on-network resources from home. We set them up as end-users in NinjaOne and they can access their resources from anywhere, without compromising network security.”
Andrew Jones
Systems Administrator,
City of Vidalia, CA
“Now our end users can securely access our servers. Previously these had been setup for users using RDP over a VPN – using NinjaOne for this function is a lot more secure.”
Adam Merrill
Director of IT,
Operix
FAQ
What is end user self-service?
End user self-service allows end-users to help themselves solve common IT issues via remote control, file restore, and terminal without IT intervention.
What is an IT self-service portal?
The NinjaOne self-service portal provides end-users with access to the remote command, Powershell interface, or terminal for greater control without any access to other RMM functionality. Access to both the portal and managed endpoints is administered within NinjaOne, giving you complete control over who has access.
Updates and Resources
Ready to become an IT Ninja?
Learn how NinjaOne can help you simplify device management.
