Let end-users access help themselves via end-user remote control, file restore, and terminal
Remote workers often need access to on-premises or shared devices to access critical business applications or files. Ninja allows IT admins to give end-users secure remote access to any Ninja-managed device without the need for additional software.
End-users log in via the self-service IT portal without any access to other Ninja functionality.
File restore tickets can inundate any helpdesk. Ninja gives you the ability to allow end-users to download backed up files from their assigned devices without IT intervention.
Whether you’re working with technical users, third party implementation teams, or external consultants, the end-user self-service portal can give end-users access to the remote command, Powershell interface, or terminal for greater control.
Access to both the end-user self service IT portal and managed endpoints is administered within Ninja, giving you complete control over who has access.
What is end user self-service?
End user self-service allows end-users to help themselves solve common IT issues via remote control, file restore, and terminal without IT intervention.
What is an IT self-service portal?
The NinjaOne self-service portal provides end-users with access to the remote command, Powershell interface, or terminal for greater control without any access to other RMM functionality. Access to both the portal and managed endpoints is administered within NinjaOne, giving you complete control over who has access.