Cisco Meraki (MDM) vs Kandji (MDM)

NinjaOne

Ratings

Cisco Meraki (MDM)

Kandji (MDM)

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Overall

4.3
4.7

4.8

Meets Requirements

8.8
151 responses
9.2
331 responses

9.2

905 responses

Ease of Use

9
152 responses
9.4
332 responses

9.3

912 responses

Ease of Setup

9.1
129 responses
9.4
320 responses

9.4

804 responses

Ease of Admin

9.2
131 responses
9.5
327 responses

9.5

80 responses

Quality of Support

8.3
141 responses
9.6
329 responses

9.4

876 responses

Ease of Doing Business with

8.6
126 responses
9.5
325 responses

9.6

808 responses

Product Direction (% positive)

8.5
149 responses
9.6
297 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Cisco Meraki (MDM)

Product Summary

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Use Cases

  • Security:
    Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management:
    The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices.
  • Geolocation:
    Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Shortcomings

  • Brand customization:
    It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
  • Log information:
    The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations:
    Cisco Meraki MDM reviews state that there are few third-party integrations available.

Kandji (MDM)

Product Summary

Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing Macbooks, iPads, and iPhones.

Use Cases

  • Automated patch management:
    Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated.
  • Out-of-the-box configurations:
    Kandji offers blueprint configuration templates for deploying applications to a MacOS device.
  • Remote endpoint management:
    Technicians get full visibility of all MacOS devices, including applications, activity, and logs of remediations for any issues.

Shortcomings

  • No support for other OS:
    Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups since organizations would have to invest in another solution to support non-Apple devices.
  • Limited reporting:
    Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted.
  • Rigid licensing:
    Kandji’s pricing is inflexible and requires a minimum of a hundred devices for a license, which can make it less cost-effective.

NinjaOne

Why your peers choose us over Cisco Meraki (MDM) and Kandji (MDM)

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Cisco Meraki (MDM)

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