Ratings
HCL BigFix
Microsoft Intune
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
HCL BigFix
Product Summary
BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.
Use Cases
- Endpoint management:
Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them. - Patch management:
Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements. - Endpoint Security:
BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.
Shortcomings
- Mobile device management:
Several users have complained that the mobile device management system is lacking. - Integration challenges:
A lack of integrations is a concern for users and the current integrations could use some improvement. - Complex interface:
BigFix reviews say that the interface is outdated and can take extensive time and training to learn.
Microsoft Intune
Product Summary
Microsoft Intune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate and BYOD devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.
Use Cases
- Centralized device management:
Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations. - Application management:
Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types. - Easy integration with Microsoft products:
Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.
Shortcomings
- Performance:
Several user reviews have stated that Intune can slow down when performing multiple tasks simultaneously, such as deploying and assigning configuration profiles or showing the status of items. - Universal compatibility:
Users have reported that configuring macOS and Apple mobile devices may be challenging, and fewer functionalities are available for non-Windows devices. - Learning curve:
According to G2 reviews, InTune’s interface can be complex, requiring new users to expend more time and resources to learn and understand how to use the platform fully.
NinjaOne
Why your peers choose NinjaOne + Intune over HCL BigFix
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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