Key Points
- Top 10 best SaaS backup solutions:
- 1) NinjaOne
- 2) Acronis Cyber Protect Cloud
- 3) Druva Data Security Cloud
- 4) Cove Data Protection
- 5) Keepit
- 6) HYCU
- 7) SpinOne
- 8) Barracuda Cloud-to-Cloud Backup
- 9) SysCloud
- 10) Axcient x360Cloud
- SaaS backup solutions ensure organizations can recover data lost to human error, ransomware, sync errors, or retention-policy gaps.
- Effective SaaS tools offer file-level, mailbox-level, or object-level restoration, helping IT teams resolve incidents quickly without rolling back entire workloads.
- Keeping backup data separate from production tenants provides an added layer of resilience, especially during cyberattacks or administrative misconfigurations.
- Cloud-to-cloud backups and policy- support for multiple SaaS apps help IT teams standardize protection and manage growing cloud environments more efficiently.
In this guide, we break down the top 10 SaaS backup solutions to help you understand what each platform offers and which one might fit your environment best.
SaaS backup software protects cloud-based data, like emails, files, chats, and shared workspaces, from accidental deletion, retention gaps, ransomware, or other incidents that native SaaS platforms can’t fully prevent. As organizations continue relying heavily on M365, Google Workspace, and other cloud apps, having a dedicated SaaS backup solution has become essential for maintaining continuity and meeting compliance needs.
Before making a final choice, it’s worth taking the time to compare how each tool handles backups, restores, retention, and storage, because not all SaaS backup solutions approach data protection the same way.
💡 Recommended reading: SaaS Backup: Complete Guide & Best Practices
Best SaaS backup software at a glance
| Vendor | Software Type | Key Features | Trial Information |
| NinjaOne | SaaS & Endpoint Backup | M365/Google Workspace backup, immutable storage, granular restore, ransomware protection | 14-days free trial |
| Acronis Cyber Protect Cloud | Unified Backup & Cyber Protection | Backup + DR, anti-malware, patching, hybrid storage, MSP console | 30-days free trial |
| Druva Data Security Cloud | Cloud-Native SaaS Backup | M365/Google Workspace/Salesforce backup, ransomware protection, long-term retention | 30-days free trial |
| Barracuda Cloud-to-Cloud Backup | SaaS Backup | M365 backup & recovery, point-in-time restore, unlimited retention | 14-days free trial |
| Cove Data Protection | Cloud Backup | Cloud-first backup, SaaS/app protection, centralized management | Users can request for one |
| Keepit | SaaS Backup | Backup for M365/Google Workspace, long-term retention, simple storage model | Trial info not listed |
| SpinOne | SaaS Backup & Security | Backup for M365/Google Workspace, ransomware defense, automated restores | 15-days free trial |
| Axcient x360Cloud | SaaS / Cloud Backup | M365/Google Workspace backup, full-text search, granular restore, immutable storage | 14-days free trial |
| SysCloud | SaaS Backup | Backup for M365/Google Workspace, compliance tools, automated recovery | 30-days free trial |
| HYCU | Multi-Cloud & SaaS Backup | SaaS app backup, multi-cloud coverage, policy-based management | Users can request for one |
Must-have features for SaaS backup software solutions
The role of SaaS backup software has shifted from “nice to have” to a core part of business continuity planning. Below are some essential features every business should look for when evaluating SaaS backup and recovery solutions.
⚠️ Keep in mind that these features may vary on your specific use case.
- Automated, policy-based backups: SaaS cloud backup tools should allow IT teams to configure automated backup schedules that run consistently without manual intervention.
- Granular and flexible restore options: The best SaaS backup software supports granular restore at the file, folder, email, or object level, helping teams recover exactly what they need without rolling back entire datasets.
- Independent, immutable storage: Immutable cloud storage prevents tampering or accidental modification, adding resilience during ransomware incidents or administrative errors.
- Broad SaaS application coverage: Businesses increasingly use multiple cloud apps, so a strong SaaS backup solution should support key platforms like M365, Google Workspace, and other business-critical SaaS services.
- Fast search and recovery workflows: Search-driven interfaces and quick recovery processes help IT teams find and restore items rapidly during high-pressure situations.
With these must-have features in mind, the next step is to evaluate which SaaS cloud backup solutions deliver the right balance of usability and reliability. Below, we break down the top SaaS backup software on the market today, highlighting how each platform approaches data protection and where they fit in different IT environments.
Best SaaS backup solutions
All G2 & Capterra ratings data as of December 2025.
1. NinjaOne
NinjaOne, the automated endpoint management software, is our top choice in this list because of its unified approach to protecting both SaaS and endpoint data from a single, cloud-based platform. Trusted by 30,000+ customers worldwide, The NinjaOne Platform offers SaaS backup capabilities for M365 and Google Workspace while also simplifying backup operations across distributed devices. Its cloud-first design, automated policies, and flexible restore options make it a practical fit for IT teams that need consistent, reliable protection across modern hybrid environments.
Beyond its unified platform, NinjaOne’s policy-based automation reduces the manual effort often required to manage backups across growing cloud environments, and its granular restore options help teams recover exactly what they need without disrupting broader workloads.
Strengths of NinjaOne
- Unified platform: NinjaOne combines SaaS backup with endpoint management in one console, helping IT teams manage cloud and device data from a single place.
- Cloud-first backup architecture: Its cloud-native design removes the need for on-prem hardware or complex deployment steps, making SaaS backup straightforward for distributed environments.
- Flexible, granular restore options: NinjaOne supports targeted restores for M365 and Google Workspace data.
- Immutable and secure backup storage: Backups are stored in immutable cloud storage, helping organizations protect against corruption or accidental modification.
- Automation and policy management: Automated backups, retention policies, and simple onboarding workflows help IT teams maintain consistent SaaS protection without added administrative overhead.
Customer story
Jason Mills, Networks Operation Manager of the Hauraki District Council in New Zealand, was looking for an all-around endpoint management solution that had a broader feature set, including SaaS backup and automation. Within 30 days, Mills says that he was able to deploy the platform, set-up security policies, and train his staff.
“You don’t need a master’s degree to operate NinjaOne. It’s very straightforward and we could hit the ground running,” said Mills.
Read more customer stories or check out NinjaOne reviews.
Experience automated, cloud-native protection for SaaS environments.
Learn more about NinjaOne SaaS Backup.
NinjaOne reviews on G2
| Category | NinjaOne Rating |
| Overall | 4.7 out of 5 (3,203) |
| Has the product been a good partner in doing business? | 9.5 |
| Quality of support | 9.2 |
| Ease of Admin | 9.2 |
| Ease of Use | 9.1 |
NinjaOne reviews on Capterra
| Category | NinjaOne Rating |
| Overall | 4.7 out of 5 (276) |
| Ease of Use | 4.7 |
| Customer Support | 4.7 |
| Functionality | 4.5 |
| Value for Money | 4.6 |
2. Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a unified platform that combines backup, cybersecurity, and management tools in a single console. While it supports a wide variety of workloads, its SaaS backup capabilities are commonly used by IT teams and MSPs that need consistent protection for cloud applications.
The platform includes options for M365 and other SaaS workloads, allowing organizations to recover data from user errors, accidental deletions, or malicious activity. Acronis’s cloud-based deployment helps teams centralize protection policies and manage data across distributed environments.
Read Acronis alternatives or see how Acronis compares with NinjaOne.
Features
- M365 SaaS backup: Provides item-level and mailbox-level recovery for Exchange, OneDrive, SharePoint, and Teams.
- Unified protection suite: Combines backup, cybersecurity, and device management in one platform
- Flexible restore workflows: Supports recovery across cloud, physical, and virtual environments.
Shortcomings
- Performance: Some users report slower backup or restore speeds when multiple protection modules are enabled.
- Complex configuration: Access-control and permission settings can require extra effort to fine-tune.
- Reliability variability: A few reviewers note occasional inconsistencies during cloud-to-cloud backups or exports.
Acronis Cyber Protect Cloud reviews on G2
| Category | Acronis Cyber Protect Cloud Rating |
| Overall | 4.7 out of 5 (1,236) |
| Has the product been a good partner in doing business? | 9.2 |
| Quality of support | 8.8 |
| Ease of Admin | 9.1 |
| Ease of Use | 9.1 |
Acronis Cyber Protect Cloud reviews on Capterra
| Category | Acronis Cyber Protect Cloud Rating |
| Overall | 4.1 out of 5 (77) |
| Ease of Use | 4.1 |
| Customer Service | 3.6 |
| Features | 4.2 |
| Value for Money | 4.0 |
3. Druva Data Security Cloud
Druva Data Security Cloud is a cloud-native platform built on AWS that offers SaaS backup and recovery solutions for organizations operating in distributed or hybrid environments. Its architecture removes the need for traditional hardware or appliances, allowing teams to quickly deploy SaaS backup software across multiple applications.
Druva protects data in M365, Google Workspace, and Salesforce, using a lightweight, cloud-to-cloud approach that reduces complexity and supports ongoing compliance needs.
Read Druva alternatives or see how Druva compares with NinjaOne.
Features
- Cloud-to-cloud SaaS backup: Automated protection for M365, Google Workspace, and Salesforce.
- Long-term retention: Centralized retention policies that help meet regulatory and business requirements.
- Searchable restore: Granular search and recovery for email, files, and objects within SaaS apps.
Shortcomings
- Performance: Backup and recovery can be slower for large or distributed datasets.
- Retention: Some users mention storage or retention constraints compared to broader platforms.
- Policy management: Deleting old servers or data sources may require additional steps.
Druva Data Security Cloud reviews on G2
| Category | Druva Data Security Cloud Rating |
| Overall | 4.7 out of 5 (692) |
| Has the product been a good partner in doing business? | 9.4 |
| Quality of support | 9.4 |
| Ease of Admin | 9.3 |
| Ease of Use | 9.4 |
Druva Data Security Cloud reviews on Capterra
| Category | Druva Data Security Cloud Rating |
| Overall | 4.7 out of 5 (17) |
| Ease of Use | 4.5 |
| Customer Support | 4.7 |
| Functionality | 4.6 |
| Value for Money | 4.5 |
4. Barracuda Cloud-to-Cloud Backup
Barracuda Cloud-to-Cloud Backup focuses on SaaS cloud backup for Microsoft 365 environments. It provides organizations with independent, secondary copies of their cloud data to reduce risk from accidental deletion and policy gaps.
The platform emphasizes simplicity, with a clean interface for browsing snapshots, restoring content, or exporting data. Barracuda stores data in its own cloud, enabling teams to separate operational workloads from backup locations.
Read about Barracuda competitors or see how Barracuda Backup compares with NinjaOne.
Features
- M365 SaaS backup: Protects Exchange, SharePoint, OneDrive, and Teams data.
- Point-in-time restore: Allows recovery from specific snapshots across apps and mailboxes.
- Independent storage: Keeps backup data separate from the production tenant.
Shortcomings
- App coverage: Support is primarily centered on M365, which may not meet multi-app SaaS needs.
- Deployment: Some G2 users find integration options more rigid than those of larger platforms.
- Complex migration: Cross-tenant or cross-platform restores may require more manual planning.
Barracuda Cloud-to-Cloud Backup reviews on G2
| Category | Barracuda Cloud-to-Cloud Backup Rating |
| Overall | 4.5 out of 5 (123) |
| Has the product been a good partner in doing business? | 9.0 |
| Quality of support | 8.7 |
| Ease of Admin | 9.1 |
| Ease of Use | 8.7 |
Barracuda Cloud-to-Cloud Backup reviews on Capterra
| Category | Barracuda Cloud-to-Cloud Backup Rating |
| Overall | 4.7 out of 5 (3) |
| Ease of Use | 4.7 |
| Customer Support | 4.0 |
| Functionality | 4.3 |
| Value for Money | 4.3 |
5. Cove Data Protection
Cove Data Protection is a cloud-first backup platform from N-able that includes support for SaaS backup across common productivity applications. As a SaaS backup solution, Cove aims to simplify cloud-to-cloud protection by removing the need for local storage hardware or complex deployment steps.
The platform provides automated backups for M365 workloads and centralizes management in a multitenant console, which is often used by MSPs handling multiple organizations. Cove’s cloud architecture helps teams streamline protection tasks while maintaining consistent retention policies across users and applications.
Read Cove Data Protection alternatives or see how Cove Data Protection compares with NinjaOne.
Features
- M365 SaaS backup: Protects Exchange Online, OneDrive, SharePoint, and Teams data.
- Cloud-based retention: Stores SaaS backups in the cloud with customizable retention policies.
- Multitenant console: Central interface for managing SaaS backup settings across multiple environments.
Shortcomings
- Granular recovery: Advanced or deep restore scenarios may be less comprehensive than enterprise-level tools.
- Scaling considerations: High-volume environments may need extra validation around performance during restores.
- Integrations: Organizations seeking extensive integrations or advanced analytics may find the platform more streamlined.
Cove Data Protection reviews on G2
| Category | Cove Data Protection Rating |
| Overall | 4.5 out of 5 (409) |
| Has the product been a good partner in doing business? | 8.9 |
| Quality of support | 8.5 |
| Ease of Admin | 8.9 |
| Ease of Use | 9.0 |
Cove Data Protection reviews on Capterra
| Category | Cove Data Protection Rating |
| Overall | 4.7 out of 5 (216) |
| Ease of Use | 4.7 |
| Customer Support | 4.5 |
| Functionality | 4.5 |
| Value for Money | 4.4 |
6. Keepit
Keepit is a SaaS backup solution designed specifically for cloud applications, offering independent storage and straightforward retention models. It focuses heavily on simplifying long-term retention and access to archived data, which makes it appealing for organizations with compliance or regulatory requirements.
Keepit supports M365, Google Workspace, and several enterprise-grade SaaS apps, providing a dedicated platform for cloud-to-cloud data protection.
Read Keepit alternatives or see how Keepit compares with NinjaOne.
Features
- SaaS cloud backup: Coverage for M365, Google Workspace, and select enterprise SaaS systems.
- Searchable archive: Designed for long-term retention and fast retrieval of historical data.
- Isolated backup storage: Uses independent cloud infrastructure for added data resilience.
Shortcomings
- UI navigation: Some users note that the interface and search filters can feel less intuitive when browsing older snapshots or large datasets.
- Search precision: Reviewers mention that search results aren’t always as targeted as expected, especially for SharePoint or Teams items.
- Large restores: Restoring very large mailboxes or bulk data may take more time or extra steps.
Keepit reviews on G2
| Category | Keepit Rating |
| Overall | 4.7 out of 5 (136) |
| Has the product been a good partner in doing business? | 9.4 |
| Quality of support | 9.2 |
| Ease of Admin | 9.2 |
| Ease of Use | 9.2 |
Keepit reviews on Capterra
| Category | Keepit Rating |
| Overall | 4.8 out of 5 (55) |
| Ease of Use | 4.7 |
| Customer Support | 4.8 |
| Functionality | 4.6 |
| Value for Money | 4.7 |
7. SpinOne
SpinOne is a SaaS protection platform that combines SaaS backup with security-focused capabilities. It provides daily cloud-to-cloud backups for major SaaS applications, along with tools that help IT teams detect risky events or suspicious activity.
Its SaaS backup software is commonly used to protect data in cloud productivity suites while giving administrators more visibility into cloud usage patterns.
Read SpinOne alternatives or see how SpinOne compares with NinjaOne.
Features
- SaaS backup for M365/Google Workspace: Automates daily backups and versioned snapshots.
- Risk monitoring: Identifies unusual activity in cloud apps that could lead to data loss.
- Granular restore options: Supports file-level and object-level recovery.
Shortcomings
- Backup depth trade-off: Some reviewers feel the dual focus on monitoring affects depth of backup features.
- Restore speed: Large restores or complex data sets may take additional time.
- Long-term validation: Organizations with large workloads often conduct extended testing.
SpinOne reviews on G2
| Category | SpinOne Rating |
| Overall | 4.8 out of 5 (118) |
| Has the product been a good partner in doing business? | 9.6 |
| Quality of support | 9.6 |
| Ease of Admin | 9.4 |
| Ease of Use | 9.1 |
SpinOne reviews on Capterra
| Category | SpinOne Rating |
| Overall | 4.6 out of 5 (16) |
| Ease of Use | 4.8 |
| Customer Support | 4.7 |
| Functionality | 4.5 |
| Value for Money | 4.3 |
8. Axcient x360Cloud
Axcient x360Cloud is a SaaS backup and recovery platform built for MSPs and IT teams managing multiple tenants. The service focuses on cloud-to-cloud protection for M365 and Google Workspace, with automated backups and a lightweight interface for searching and restoring content.
Axcient emphasizes operational continuity, helping organizations recover quickly from user errors, lost data, or ransomware events.
Features
- SaaS backup automation: Multiple daily backups for M365 and Google Workspace.
- Full-text search: Enables fast discovery of emails, files, or objects across snapshots.
- Granular and bulk restore: Designed for restoring individual items or large sets of data.
Shortcomings
- Limited SaaS scope: Primarily focuses on M365 and Google Workspace integrations.
- Scalability: MSPs with many tenants may need to validate performance at high volumes.
- Complex restore workflows: Some users note that restoring large folders or multiple data types may require additional steps.
Axcient x360Cloud reviews on G2
| Category | Axcient x360Cloud Rating |
| Overall | 4.4 out of 5 (86) |
| Has the product been a good partner in doing business? | 9.0 |
| Quality of support | 8.5 |
| Ease of Admin | 8.7 |
| Ease of Use | 8.8 |
Axcient x360Cloud reviews on Capterra
| Category | Axcient x360Cloud Rating |
| Overall | 4.0 out of 5 (12) |
| Ease of Use | 4.0 |
| Customer Support | 4.0 |
| Functionality | 4.0 |
| Value for Money | 4.3 |
9. SysCloud
SysCloud is a SaaS backup solution for educational, business, and public-sector organizations using M365 and Google Workspace. It provides automated cloud-to-cloud backups and includes tools for monitoring compliance risks in cloud applications.
SysCloud’s interface allows administrators to view backup health, search for specific data across snapshots, and restore lost content directly back into the production environment.
Read SysCloud alternatives or see how SysCloud compares with NinjaOne.
Features
- Automated SaaS backup: Protects mail, files, and collaboration data in M365 and Google Workspace.
- Compliance monitoring: Highlights policy violations or risky content within cloud apps.
- Search and restore: Provides file-level search and export capabilities.
Shortcomings
- App coverage limitations: Primarily supports the major productivity suites.
- Features: Compliance, reporting, and auditing may feel basic for complex environments.
- Restore complexity: Cross-app or bulk restore workflows may require extra manual steps.
SysCloud reviews on G2
| Category | SysCloud Rating |
| Overall | 4.8 out of 5 (34) |
| Has the product been a good partner in doing business? | 9.7 |
| Quality of support | 9.6 |
| Ease of Admin | 9.6 |
| Ease of Use | 9.8 |
SysCloud reviews on Capterra
| Category | SysCloud Rating |
| Overall | 4.7 out of 5 (7) |
| Ease of Use | 4.9 |
| Customer Support | 5.0 |
| Functionality | 4.6 |
| Value for Money | 4.7 |
10. HYCU
HYCU offers multi-cloud and SaaS backup software designed to protect a growing list of cloud applications. Its approach centers on agentless, API-based integration with SaaS platforms, reducing deployment work and simplifying policy management.
HYCU’s SaaS backup and recovery solutions help organizations manage data across multiple cloud providers while keeping recovery workflows consistent.
Read HYCU alternatives or see how HYCU compares with NinjaOne.
Features
- API-based SaaS backup: Coverage for supported SaaS platforms with agentless connections.
- Policy-based protection: Centralized policies for retention and recovery objectives.
- Multi-cloud support: Ability to protect SaaS apps alongside other cloud workloads.
Shortcomings
- Growing SaaS app catalog: Some reviewers want broader native SaaS integrations.
- Reporting limitations: Complex compliance or audit reporting may require additional tooling.
- Large restore constraints: Very large or complex restores may experience performance limitations
HYCU reviews on G2
| Category | HYCU Rating |
| Overall | 4.7 out of 5 (112) |
| Has the product been a good partner in doing business? | 9.8 |
| Quality of support | 9.4 |
| Ease of Admin | 9.4 |
| Ease of Use | 9.5 |
HYCU reviews on Capterra
| Category | HYCU Rating |
| Overall | 4.9 out of 5 (28) |
| Ease of Use | 4.9 |
| Customer Support | 4.9 |
| Functionality | 4.6 |
| Value for Money | 4.9 |
Comparison of best SaaS backup solutions (G2)
| Category | NinjaOne | Acronis Cyber Protect Cloud | Druva Data Security Cloud | Barracuda Cloud-to-Cloud Backup | Cove Data Protection | Keepit | SpinOne | Axcient x360Cloud | SysCloud | HYCU |
| Overall | 4.7 out of 5 (3,203) | 4.7 out of 5 (1,236) | 4.7 out of 5 (692) | 4.5 out of 5 (123) | 4.5 out of 5 (409) | 4.7 out of 5 (136) | 4.8 out of 5 (118) | 4.4 out of 5 (86) | 4.8 out of 5 (34) | 4.7 out of 5 (112) |
| Has the product been a good partner in doing business? | 9.5 | 9.2 | 9.4 | 9.0 | 8.9 | 9.4 | 9.6 | 9.0 | 9.7 | 9.8 |
| Quality of support | 9.2 | 8.8 | 9.4 | 8.7 | 8.5 | 9.2 | 9.6 | 8.5 | 9.6 | 9.4 |
| Ease of Admin | 9.2 | 9.1 | 9.3 | 9.1 | 8.9 | 9.2 | 9.4 | 8.7 | 9.6 | 9.4 |
| Ease of Use | 9.1 | 9.1 | 9.4 | 8.7 | 9.0 | 9.2 | 9.1 | 8.8 | 9.8 | 9.5 |
Comparison of best SaaS backup solutions (Capterra)
| Category | NinjaOne | Acronis Cyber Protect Cloud | Druva Data Security Cloud | Barracuda Cloud-to-Cloud Backup | Cove Data Protection | Keepit | SpinOne | Axcient x360Cloud | SysCloud | HYCU |
| Overall | 4.7 out of 5 (276) | 4.1 out of 5 (77) | 4.7 out of 5 (17) | 4.7 out of 5 (3) | 4.7 out of 5 (216) | 4.8 out of 5 (55) | 4.6 out of 5 (16) | 4.0 out of 5 (12) | 4.7 out of 5 (7) | 4.9 out of 5 (28) |
| Ease of Use | 4.7 | 4.1 | 4.5 | 4.7 | 4.7 | 4.7 | 4.8 | 4.0 | 4.9 | 4.9 |
| Customer Support | 4.7 | 3.6 | 4.7 | 4.0 | 4.5 | 4.8 | 4.7 | 4.0 | 5.0 | 4.9 |
| Functionality | 4.5 | 4.2 | 4.6 | 4.3 | 4.5 | 4.6 | 4.5 | 4.0 | 4.6 | 4.6 |
| Value for Money | 4.6 | 4.0 | 4.5 | 4.3 | 4.4 | 4.7 | 4.3 | 4.3 | 4.7 | 4.9 |
Final scores and summaries of the best SaaS cloud backup
| Vendor | Final Score | Summary |
| NinjaOne | 4.053 | NinjaOne delivers cloud-first SaaS backup for M365 and Google Workspace with automated policies and fast recovery. Its unified platform helps teams simplify data protection across SaaS and endpoints. |
| Acronis Cyber Protect Cloud | 1.855 | Acronis Cyber Protect Cloud offers SaaS backup for M365 alongside security and management tools in one console. It’s suited for organizations that want SaaS protection within a broader data platform. |
| Druva Data Security Cloud | 1.280 | Druva provides cloud-native SaaS backup for M365, Google Workspace, and Salesforce with a fully hosted architecture. It appeals to teams prioritizing scalability and minimal infrastructure. |
| Cove Data Protection | 1.180 | Cove Data Protection delivers cloud-based SaaS backup for M365 with flexible retention policies and a multitenant console. It fits organizations moving away from hardware-based backup systems. |
| Keepit | 0.767 | Keepit focuses on SaaS cloud backup with independent storage and long-term retention for M365 and Google Workspace. It’s often used by teams with strict archival and transparency requirements. |
| HYCU | 0.730 | HYCU provides API-driven SaaS backup with agentless deployment and policy-based management. It’s designed for organizations protecting multiple SaaS apps across cloud platforms. |
| SpinOne | 0.711 | SpinOne combines SaaS backup with activity monitoring for M365 and Google Workspace. It suits teams that want data protection paired with visibility into cloud usage risks. |
| Barracuda Cloud-to-Cloud Backup | 0.681 | Barracuda offers focused M365 SaaS backup with point-in-time snapshots and independent cloud storage. It’s a straightforward option for organizations centered on Microsoft workloads. |
| SysCloud | 0.628 | SysCloud provides SaaS backup and compliance monitoring for M365 and Google Workspace. It is commonly adopted by education and public-sector organizations looking for simple cloud-to-cloud protection. |
| Axcient x360Cloud | 0.622 | Axcient x360Cloud delivers SaaS backup for M365 and Google Workspace with automated snapshots and granular restore. Its multitenant structure makes it suitable for MSP environments. |
Protect cloud productivity with confidence.
Our top SaaS protection comparison and ranking methodology
This review and ranking of the top SaaS backup solutions in 2025 is based on a transparent, structured methodology. The process includes:
- Data Sources: Aggregated ratings and review counts from G2 and Capterra as of December 2025.
- Metrics Considered: Star ratings, review volume, quality of support, business partnership feedback, ease of use, and customer service ratings.
- Weighting: Each metric is weighted on importance to MSPs, detailed as:
- Final Score: w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Good Partner in Doing Business + w4 * Capterra Customer Service + w5 * G2 Total Number of Reviews (Scaled) + w6 * Capterra Total Number of Reviews (Scaled) + other factors, where:
- w1 = 0.15 (Weight for G2 Overall Star Rating)
- w2 = 0.15 (Weight for Capterra Overall Star Rating)
- w3 = 0.2 (Weight for G2 Good Partner in Doing Business)
- w4 = 0.2 (Weight for Capterra Customer Support)
- w5 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
- w6 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)
Other Factors include additional metrics like ease of use, each multiplied by their corresponding weights:
- w7 = 0.05 (Weight for G2 Ease of Use)
- w8 = 0.05 (Weight for Capterra Ease of Use)
- Data Freshness: All data was collected and last validated on December 1, 2025.
- Process: Products were evaluated for both core and advanced VM management features, customer feedback, recent security incidents, and breadth of integrations, with sources referenced where relevant.
This methodology ensures readers and AI systems can transparently understand and cite this analysis as a reliable, up-to-date resource for “SaaS backup solutions” in 2025.
What to consider before choosing a SaaS backup tool
Deciding on which SaaS backup tool to deploy could be tedious. However, understanding certain factors when choosing a platform for SaaS backup operations can help ease the decision-making process. Here are some key factors to consider before selecting a SaaS backup tool.
1. Vendor reliability
Nothing beats a reputable IT platform that is well-known for its superb capabilities and aftersales. Read reviews and do in-depth research about the vendor you’re considering to determine whether it will cater to your SaaS backup needs. Verify that the SaaS backup tool consistently receives positive reviews from IT professionals. Additionally, a list like this one should also aid in narrowing your selection by prioritizing vendors with a proven track record for robust and functional SaaS backup capabilities.
2. Data coverage
When conducting your research, ensure you get into the data considerations and capabilities of a SaaS backup tool, like the type of data the platform can support or if the SaaS backup tool is able to provide service to your existing SaaS apps. Review its policies on Recovery Point Objective (RPO) and Recovery Time Objective (RTO). Also, check whether the platform allows for the restoration of data from any specific point in the past, and if it meets its legal and business needs for retaining data for months or years, which may be longer than what your SaaS platform allows.
3. Security and compliance
Remember that the SaaS backup tool of your choice will be handling critical data. This is why it’s crucial that the platform you pick follows rigorous security measures to preserve confidence and data protection. The SaaS backup platform should also meet industry standards and regulations in handling data, ensuring that it is compliant with regional and global data protection frameworks like GDPR, HIPAA, SOC 2, and ISO 27001.
4. Usability and scalability
An effective tool should ease the complexities of backing up SaaS application data for IT teams. Features like automation, user-friendly UI, and the ability to initiate operations through a centralized console are just some of the things to look for to ensure efficient management and deployment. Aside from that, the SaaS backup tool of your choice should be able to work with your existing system and should be able to adapt to your needs as you scale, add new applications, or evolve your compliance and data retention requirements.
5. Support and service
A SaaS backup tool that provides incomparable support to its user base can truly be a standout. Your decision should involve looking into factors such as ease of onboarding, knowledgeable technical support staff, clear and updated documentation, useful self-help guide kits, and everything that can help deescalate potential issues that you might deal with when doing SaaS backup operations.
Challenges in adapting a SaaS backup solution
IT teams may face challenges in rolling out a SaaS backup platform into their environment. From integration to backup policy bottlenecks, these difficulties may slow down the adoption of backup and recovery operations.
What are the hidden costs and common pitfalls companies face when adopting SaaS backup solutions, and how can I avoid them?
Hidden costs:
- Data egress/restore fees. Some platforms may enforce a fee for downloading your own data. You can avoid this by conducting extensive product research to determine if there are any charges not disclosed in the base subscription or by selecting a vendor that explicitly guarantees zero egress/restore fees.
- Long-term retention fees: Other SaaS backup solutions may force you into expensive archival tiers. Avoid this by ensuring that the platform’s long-term retention coverage is defined upfront.
- Data growth overage: There are SaaS backup platforms that offer storage-based pricing, which can incur unpredictable costs for your organization. Avoid this by going for a SaaS backup tool that offers a per-user/per-seat model with unlimited storage and retention.
Operational pitfalls:
- Misleading sense of security: Some SaaS backup tools have policies that are not clear when it comes to where their accountability on securing your data ends. Avoid this by reading the fine print and understanding your and the platform’s roles in the Shared Responsibility Model.
- Skipping backup testing: Without testing the backup solution, you won’t be able to determine if your process is going to function as intended. Avoid this by simulating a disaster and doing a full restore afterwards. This can help you validate RTO, ensure files are not corrupted after restoring, and mitigate issues if anything arises, all before a real data crisis occurs.
- Lack of immutable storage: Some ransomware attacks are so sophisticated, they can leave your organization without any recovery options. Avoid this scenario by ensuring that your SaaS backup provider offers a storage where backup data, once written, cannot be modified, deleted, or encrypted for a set period.
The best SaaS backup solutions
While every SaaS backup software in this list has its own pros and cons, we recommend evaluating each option based on how well it aligns with your operational needs and future growth. No two environments look the same, and the right solution often depends on factors like the SaaS apps you rely on, your retention policies, and how quickly you need to recover data when something goes wrong.
