Industry:

MSP

Headquarters:

Caen

Products Used:

Backup, RMM

NinjaOne Simplifies and Scales Alticap's IT Department

Challenges

Lack of innovation
Manual patch management
Lack of support

Results

A simple, feature-rich solution
Automated patch management
Fully supported migration
5,000 devices migrated in one week

Industry:

MSP

Headquarters:

Caen

Products Used:

Backup, RMM

Overview

Alticap began as a small IT company and has become a leading MSP. They manage and monitor the computer systems of thousands of subject matter experts throughout France. For years, Alticap used Solarwinds to manage client endpoints. However, the relationship deteriorated after Olivier, CTO at Alticap, and his team realized the legacy product could not support the scale they envisioned. Find out why Alticap chose NinjaOne’s simple yet powerful RMM to scale its business.

A simple yet powerful tool

“NinjaOne’s famous simplicity was the factor that made us decide to change our supplier. [NinjaOne is] simple, modern, super responsive, and of high quality,” said Olivier.

Quick and easy change management

“[We] deployed [NinjaOne] to 5,000 devices in less than a week…[NinjaOne] carried out all the preparation and made GBs of data available, so that all these devices were deployed in just a few clicks,” said Olivier.

Automated patch management

“Whether you have 50 or 5,000 [devices], NinjaOne makes it possible for you to automate patch management tasks with a granular level of control over when and how patches are applied to [devices],” said Olivier.

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