Industry:

Media & Entertainment, Technology

Headquarters:

Victoria

Products Used:

Endpoint Management, Patch Management

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Challenges

Constant network interruptions
Manual patch management
Manual software deployment
Lengthy troubleshooting

Results

Reliable endpoint management solution
Automated patch management
99% time reduction in software deployment
Quick and simple ticket resolution

Industry:

Media & Entertainment, Technology

Headquarters:

Victoria

Products Used:

Endpoint Management, Patch Management

Overview

Headquartered in Melbourne, Australia, Zero Latency VR is the global leader in free-roam, arena-scale, multiplayer, virtual reality gaming. With clients who are experts at drawing in a crowd but have little technical background, Zero Latency VR’s endpoint management solution must be stable and easy for partners to run and manage. Learn how Zero Latency VR uses NinjaOne to easily manage all their devices at over 50 active venues in 23 countries worldwide.

A solution you can trust

NinjaOne allows Zero Latency VR’s IT team to focus on projects that contribute to growth rather than endpoint support and maintenance. “The biggest benefit of NinjaOne for us is peace of mind – we just don’t have to worry about our fleet,” said Scott Human, head of IT operations.

Turbocharging deployment with automation

Switching to NinjaOne fully automated Zero Latency VR’s software deployment process. “Deploying…software across all 3,400 devices now takes just a few clicks and is completed in just a few minutes,” explained Zbigniew Nastalski, senior software engineer at Zero Latency VR.

Driving customer satisfaction

“With NinjaOne, we’ve built a process that allows us to innovate rapidly, respond to issues proactively, and deliver support to customers in a way that sets us apart in the industry,” said Human.

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