Dorado provides IT infrastructure monitoring and management. Yet, you may still be searching for Dorado alternatives and evaluating the best IT infrastructure monitoring software available today. That’s where we come in. We’ve looked at leading review sites, gathered necessary data, evaluated the pros and cons of each vendor, and provide this guide to the top Dorado competitors in 2024.
Choosing an IT infrastructure monitoring tool
Any good IT infrastructure monitoring tool should have the following features.
- Unified monitoring and management. Your IT infrastructure monitoring tool should offer full visibility into your IT network. This helps you make better, more informed decisions.
- Proactive alerts. One of the core functions of IT infrastructure monitoring is proactive alerting, which notifies your team when any performance threshold changes.
- Automated processes. By leveraging automation, you can maximize your IT team and reduce the risk of human error.
- Built-in security features. Ideally, your IT infrastructure monitoring tool should have native security features to ensure the health of your IT network.
This is just a summary of everything you need to know about IT infrastructure monitoring. With this information, you should have an idea of the factors to look for when evaluating Dorado alternatives and determining which one is most suitable for your unique business environment.
1. NinjaOne
NinjaOne is the world’s most trusted endpoint management company that simplifies work by managing and securing all endpoints from a single pane of glass. One of its most well-known products is its IT infrastructure monitoring and management tool that provides 360-degree visibility across your servers, hypervisors, networks, and infrastructure to increase reliability, improve security, and reduce resolution time.
Unlike many of its competitors, NinjaOne offers network-agnostic monitoring so that you gain a more comprehensive view of every component in your infrastructure.
5 reasons to choose NinjaOne over Dorado
1. Prioritizes customer success
Over 20,000 customers worldwide rate Ninjaone as the #1 in customer support. Not only does Ninja offer free and unlimited onboarding, training, and support, but it also features a market-leading 97% CSAT (customer satisfaction score). Additionally, NinjaOne has one of the fastest first-response times of under 30 minutes from receiving an IT ticket, compared to the average of 12+ hours from its competitors.
2. Unified management
NinjaOne offers real-time monitoring and management, so you gain up-to-the-minute visibility into all your Windows, macOS, and Linux servers. Because everything is found in a single dashboard, you gain a unique insight into your IT infrastructure and can deploy various policies to minimize your attack surface.
3. Context-rich tickets
NinjaOne automatically generates context-rich tickets that are sent to specific IT technicians based on the issue and its severity. This helps them resolve issues faster and with better accuracy. Through IT ticketing, your team can experience improved productivity and reduced risks. The numbers speak for themselves: Seven out of 10 customers replaced more than four tools with NinjaOne.
4. Trusted and secure
All Ninja products are SOC 2 Type 2 certified, with MFA enforced in all packages at all price points. SSO is also available as an option, where you can configure it within the platform all on your own. Its IT infrastructure monitoring software is built on trusted architecture for global reach and higher availability and reliability.
5. Easy to setup, manage, and use
As a 100% cloud-based platform, NinjaOne is incredibly quick to set up, simple to manage, and easy to use. Its lightning-fast UI and intuitive interface ensure that its solution can be used by almost anyone, regardless of technical skill, knowledge, or background. This helps drive radical efficiency from day one.
Simplify IT operations with NinjaOne’s proactive remote monitoring and management tool.
Schedule a 14-day free trial.
Strengths of NinjaOne
- Efficiency through automation. NinjaOne leverages automation to support complex, multi-step workflows. This frees your IT technicians from performing tedious, repetitive tasks and focus on more strategic projects.
- Power from simplicity. NinjaOne prides itself on having one of the fastest time-to-value ratios in the industry. 92% said they were fully operational with NinjaOne in under one month.
- Patch management. NinjaOne offers a top-rated patch management solution that identifies, evaluates, and deploys patches to any device that has an internet connection. Its patch management works equally well for in-office, remote, and hybrid employees.
- Ransomware recovery. NinjaOne establishes a last line of defense with backups that are easy and painless to restore. While not necessarily a required feature for IT infrastructure monitoring, it is a useful add-on tool for any IT business.
- Designed by IT for IT. All NinjaOne products are built by an expert team that has a combined experience of over a century in IT management. Its lightweight and powerful solutions minimize CPU drag while maximizing productivity.
Customer story
John Kavati, Global Director of IT Operations of Patra Corporation, needed an integrated solution to help meet his company’s hypergrowth. Specifically, he was looking for a software solution that brought a wide array of tools into a single pane.
“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment, and patch management. Plus, everything is in one dashboard. That is amazing for us! NinjaOne has all the bells and whistles of other centralized configuration managers, but without the expensive price tag,” said Kavati.
Read more Ninja customer stories.
Pricing information
NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.
Reviews
- 1,104 reviews (at the time of writing)
- 4.8 / 5 stars
- 206 reviews (at the time of writing)
- 4.8 / 5 stars
2. Dynatrace
Dynatrace offers unified observability and security for cloud-native and enterprise stacks. It offers a single-interface platform to help IT enterprises of all sizes collect and analyze data from various systems to improve business outcomes.
Use cases
Customers use Dynatrace to detect and resolve network issues, ensure compliance and security, and track server health and utilization.
Pros
- Automated tasks. Dynatrace uses automation to help its users gain end-to-end observability across its IT infrastructure.
- Alerting. Its infrastructure monitoring tool helps you organize and prioritize notifications so your IT technicians are immediately notified of any IT ticket.
- Regular reviews. Dynatrace regularly reviews your metrics and KPIs so you are more confident that your software is working properly.
Cons
- Learning curve. Dynatrace may be better suited for mature IT technicians because it takes some time to learn all its functions.
- Limited integrations. Dynatrace does not integrate with many business applications.
- May get pricey. Dynatrace may be on the higher end of the price range.
3. ManageEngine OpManager
ManageEngine OpManger is a network monitoring software that gives you complete visibility into the performance of your endpoint devices and servers. Aside from its comprehensive network monitor, it also provides integrated troubleshooting capabilities with planning and configuration management.
Use cases
ManageEngine OpManager is more commonly used for its real-time monitoring and troubleshooting. Its solution is used by mid-market IT enterprises.
Pros
- Real-time monitoring. OpManager provides continuous monitoring of all your IT infrastructure components.
- Reporting. ManageEngine generates reports that help you analyze historical data, identify trends, and make informed decisions.
- Integrations. OpManger offers seamless integrations with several business applications.
Cons
- Not many out-of-the-box features. OpManager may get a little expensive if you intend to get a lot of their add-ons.
- User-friendliness. ManageEngine could improve its UI so that it is easier to use and more intuitive.
- Support. Some users on G2 say that the ManageEngine has a slow response time.
See how ManageEngine compares with NinjaOne or read a more in-depth analysis of ManageEngine alternatives.
Finding the top Dorado alternatives
You may be looking at the Dorado monitoring tool and wondering if its software solution suits your business. While there are no hard and fast rules in determining the “best” one, it’s a good idea to consider the option that helps you proactively identify and address issues, optimize performance, and enhance overall network reliability.
If possible, take advantage of the free trials many companies offer today. This allows you and your IT team to personally experience every tool and see whether it’s suitable for your organization.
