Endpoint Performance Monitoring: Tools and Best Practices

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Lauren Ballejos      

There’s no doubt that the majority of businesses and organizations would struggle to survive without endpoints. Because endpoints directly contribute to a business’s production and success, ensuring that these devices function at peak performance is a top priority for IT teams and MSPs. However, the number of endpoints an organization uses is skyrocketing, and now the average enterprise has approximately 135,000 endpoint devices in use.

Even the most skilled IT pros cannot take on the tremendous task of managing all these endpoints alone. But with the right processes and tools, such as endpoint performance monitoring, IT teams can rest easy knowing all their endpoints are safe and functioning properly.

What is endpoint performance monitoring?

Endpoint performance monitoring is the process of gathering and providing telemetry data from endpoints. It is one of the critical processes within an endpoint monitoring and management system. The valuable data gathered from endpoint performance monitoring helps IT teams learn more about the current health, performance, and safety of their devices and networks.

5 benefits of endpoint performance monitoring

In addition to reducing an IT team’s workload, there are various other advantages that endpoint performance monitoring tools deliver for IT professionals, such as:

1) Reinforce security

Although this year has just begun, there are already plenty of cybersecurity statistics to lose sleep over. With an endpoint performance monitoring tool, organizations can monitor endpoint performance and take a proactive approach to endpoint security. This is done by analyzing real-time data and receiving alerts or notifications when an unusual situation occurs.

2) Support remote work

It’s clear that remote work is here to stay, so businesses and organizations are continuing to build and support remote and hybrid workforces. Since remote workers use endpoints on a daily basis for various tasks, IT teams will rely on endpoint performance monitoring to help create a safe, productive work environment for remote employees.

3) Minimize costs

In 2023, the cost of cyberattacks is expected to reach 8 trillion dollars. Because endpoint performance monitoring strengthens device security, it helps defend against security threats or attacks and reduces expenses.

4) Boost employee satisfaction

Nothing is more frustrating for employees than trying to complete tasks on a malfunctioning device. Endpoint performance monitoring helps the IT team monitor the health and performance of devices. It also sends notifications so that if an issue does occur, they can resolve it ASAP and provide efficient IT support for other members of their organization.

5) Gain insight

Because endpoint performance monitoring gathers and presents telemetry information from devices, IT teams are able to gain insight into the overall health and performance of their endpoints and networks, which are important sectors of their IT environments. In order for the information to be as accurate as possible, it’s best to choose an endpoint performance monitoring solution that offers live data from a single pane of glass.

How to choose an endpoint performance monitoring solution

At the end of the day, the best way to find an endpoint performance monitoring solution is to consider the specific needs and requirements of your organization. Endpoint performance monitoring is usually a feature within an endpoint monitoring and management tool, and there are multiple options out there for businesses of all sizes. Some factors to keep in mind as you choose an endpoint monitoring and management tool include:

  • Features
  • Cost
  • Scalability
  • Security
  • Effectiveness
  • Integration
  • Ease of use
  • Support

Top unified endpoint management tools for IT teams

Endpoint performance monitoring is one of the features that’s included in unified endpoint management tools. Some of the top unified endpoint management tools for IT teams are:

NinjaOne Endpoint Management

NinjaOne offers a unified endpoint management solution that allows users to control, view, manage, and support all Windows, MacOS, Linux, and virtual machine endpoints from a single interface. Other noteworthy features include automated OS and application patching, monitoring and alerting, remote access, task automation, live telemetry data reporting, and an intuitive UI.

Microsoft Intune

Microsoft Intune is a cloud-based endpoint manager that allows users to efficiently set up and configure endpoints, secure devices, and improve endpoint visibility. Take a look at this comparison to see why businesses are now choosing NinjaOne over Microsoft Intune.

Ivanti Endpoint Management Software

Ivanti offers an endpoint management software that provides remote control, user and profile management, device discovery, and visual reporting dashboards. Ivanti also offers features such as OS provisioning and updates, software distribution, and normalization of data.

How to monitor endpoint performance in NinjaOne

NinjaOne’s endpoint monitoring and management software makes endpoint performance monitoring an easy and simple process. To monitor device performance in the NinjaOne tool, here’s what you do:

  • Go to the NinjaOne dashboard
  • Navigate to Organizations tab
  • Locate an organization and click into it (This will take you to a list of all the devices within an organization)
  • Select the device you want to monitor
  • You will now see a device overview, which will show you live CPU, memory, volume, adaptor, and other information
  • If you want additional details, navigate to the "Details" page located right next to the overview for more specific information about an endpoint and its performance metrics

5 best practices for successful endpoint performance monitoring

1) Monitor all types of endpoint devices

Even if a large percentage of your connected devices are Windows, you still need to monitor your other endpoints that have different operating system. Even if the percentage of endpoints with other operating systems isn’t large, they are still connected to your network and can act as entryways. Monitor and manage all types of endpoint to ensure the health and safety of your devices.

2) Manage every device on a network

With remote or hybrid workforces and BYOD policies, it can be challenging to manage every device on your network. However, even though it may be challenging, organizations do have to manage each and every device. All it takes is one unmonitored and unsecured device to create all kinds of IT cybersecurity horror stories.

3) Understand the “big picture” with single pane of glass software

With single pane of glass software, users are able to see all the resulting data from endpoint monitoring on a single screen. This means no more switching between screens or interfaces and attempting to collect and organize data to analyze. When all the necessary data is presented on a single pane of glass, it’s easier for users to understand the “big picture” when checking on endpoints.

4) Simplify and unify monitoring processes

Trying to monitor and manage endpoints with various tools and screens is not only stressful, but it’s also extremely time-consuming. Save time and boost efficiency by using a unified endpoint management tool that offers all the endpoint monitoring and management features you need in a single solution, such as NinjaOne.

5) Receive live telemetry data

The best way to acquire the most accurate information from endpoints is to receive live telemetry data. Live data shows you what is happening on endpoints in real-time so that technicians know exactly what is happening in a given moment. This comes in handy not only for monitoring and analysis purposes, but it also supports endpoint security measures.

Get started now with NinjaOne

Unify your endpoint monitoring and management processes under NinjaOne’s endpoint management solution to boost efficiency, improve visibility, and strengthen device security. NinjaOne is an all-in-one solution that provides endpoint performance monitoring, task automation, remote access, monitoring and alerting, software management, automated patching, and more. Get started now with a free trial of NinjaOne.

Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.
Learn more about Ninja Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

Automate device management

Automate device patching, software deployment, monitoring, backup and more.

Learn more

How to measure success in IT

Discover actionable formulas and tips for measuring the success of your IT organization.

Read the guide