Best Government IT Solutions: Top 10 in 2025

While many requirements overlap, businesses’ IT needs can drastically differ from those of government agencies. Unlike general business tools, IT solutions for to government agencies are built with stricter compliance, security, and scalability requirements. This provides data integrity and robust security to government agencies, given that they deal with matters that involve sensitive citizen data, national security interests, and mission-critical operations where failure or compromise is not an option.

If you’re part of the IT leadership team looking for a government-grade IT solution, this guide is for you. We have compiled the 10 best government IT solutions, their focus use cases, functionalities, and more. Going through our list should help you make an informed decision in choosing the best IT platform for the government agency you’re serving.

Best government software at a glance

Before diving into the list, let us define what features make a good government IT solution.

Important components of government software solutions

1. Security and compliance

It’s common knowledge that security is vital for businesses and organizations. How much more for government agencies that deal with critical information that demands confidentiality and utmost protection? An ideal government software solution should offer functionalities that meet or exceed stringent government standards and compliance frameworks.

From advanced encryption, access control, consistent auditing, and logging, an IT government software needs to defend against cyber threats and actively ensure continuous operational integrity. Additionally, an IT government solution should comply with programs such as FedRAMP®, the government-wide standard for cloud security and authorization.

2. Automation

Speaking of compliance, IT government software should be equipped with tools to automate tasks and ensure your agency consistently meets and maintains industry regulations. These tasks include reporting, auditing, and policy enforcement. Moreover, automation in IT solutions helps maximize team productivity while reducing human error in critical operations.

3. Integration and interoperability

You cannot discount the importance of integration in IT operations. This refers to the ability of your IT software to connect with existing government systems (cloud, hybrid, or on-premises), promoting a smooth onboarding experience and expansion of functionalities. Integration and interoperability also help with seamless workflows across IT, security, and operational tools.

4. Scalability

Government agencies handle considerably huge workloads, requiring an ever-growing endpoint infrastructure over time. This warrants an IT solution supporting large-scale, distributed environments across agencies, departments, and remote offices. The government IT solution is also expected to maintain consistent performance quality while the organization is scaling.

5. Support reliability

Consistency and availability are important when running a government agency. They cannot afford extended downtime that could disrupt critical services or compromise national security. That’s why an IT solutions for government should not only offer dependable features, but also reliable support and services. You will need a trusted partner that can respond quickly to issues and provide long-term assurance through continuous updates and dedicated assistance.

The aforementioned government IT solution components should give you a good idea of which platform is best for your environment’s needs. That said, here are our 10 best government IT solutions in 2025.

Best government IT solutions

All G2 & Capterra ratings data as of September 2025.

1. NinjaOne

NinjaOne is a comprehensive endpoint management solution used by many businesses and organizations for its enterprise-grade functionalities. It is renowned for effectively consolidating the most essential IT functionalities, helping IT teams and Managed Service Providers (MSPs) streamline operations, improve visibility, and deliver faster, more reliable IT support.

While a popular choice among many IT professionals for their managed organization and business environments, NinjaOne is also a standout pick as an endpoint management software for government institutions and agencies. Its completeness, reliability, and efficiency make it well-suited for government IT environments’ complex compliance and operational demands.

Strengths of NinjaOne

• FedRAMP & GovRAMP Authorized

An IT solution is considered a trusted platform for government agencies if it is FedRAMP- and GovRAMP-authorized. FedRAMP standardizes the security assessment and authorization of cloud products used by federal agencies. Meanwhile, GovRAMP is a program modeled after FedRAMP but tailored for state, local, and education (SLED) agencies.

NinjaOne is certified for both authorizations, meeting stringent compliance standards with both FedRAMP Authorized at the Moderate Level and GovRAMP Authorized designations. This ensures strong security foundations, aligning with over 300 controls across frameworks like NIST, HIPAA, and PCI.

• Unified endpoint management

NinjaOne is known for consolidating vital IT tools for many important operations. Its “single pane of glass” approach minimizes the use of disparate tools for executing different IT tasks. This saves IT teams and technicians time and effort, which they can allot to more urgent initiatives such as ensuring compliance with regulatory mandates, safeguarding sensitive citizen data, and maintaining continuity of critical public services.

• Security

Policy enforcement should always be a focal point for IT solutions used for government operations. With NinjaOne, security is strengthened with Zero Trust–aligned vulnerability remediation, multi-factor authentication (MFA) for secure access, and accelerated patching that reduces exposure and improves overall IT resilience.

• IT Efficiency

Studies report that government agencies can deploy NinjaOne in under 30 days. Meanwhile, its comprehensive offerings can consolidate legacy systems and replace 2-4 existing tools. This proves that NinjaOne’s efficiency allows government agencies to quickly streamline their operations and reduce the disparate tools they rely on.

• Support and service

NinjaOne values its customers before, during, and after software deployment because reliability doesn’t stop after initial onboarding. NinjaOne is rated #1 in support and service, making it an ideal IT solution for fast-paced government agencies that cannot afford disruptive downtime. The platform offers support in different channels, free unlimited training, onboarding, self-help guides, up-to-date documentation, and more.

What users say

A growing hybrid work setup requires a stricter endpoint security posture. Carahsoft’s director of technology, Ryan Wagoner, works in the public sector and understands the gravity of maintaining stringent compliance frameworks. Replacing disjointed tools with NinjaOne has significantly helped the company streamline operations, guaranteeing the highest public sector security standards.

“We chose NinjaOne because it offers a combined set of solutions all wrapped up into one easy-to-use product. Now, our help desk and patch management teams can access the tools they need from a single, secure platform.” 

Additionally, Wagoner said the monitoring tools have given them unparalleled visibility into their managed endpoints. This has saved his team significant time while ensuring consistent adherence to the strictest compliance frameworks, ensuring success for Carahsoft.

Read more NinjaOne customer stories, discover government-related testimonials, or see a comprehensive list of NinjaOne reviews.

NinjaOne reviews on G2

No. of 2025 G2 awards: 11

NinjaOne reviews on Capterra

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2. Microsoft Intune

Microsoft Intune is an IT software that’s purpose-built for compliance-driven endpoint management. For U.S. government agencies, Intune is available through Azure Government, which provides the security and compliance assurances required for sensitive workloads, including FedRAMP High and DoD compliance.

Features:

• Unified endpoint management: Intune can manage devices and applications across diverse environments from one platform.
• Policy enforcement: The platform is also used for strict policy enforcement, ensuring regulatory compliance is consistently applied across environments.
• Microsoft 365 integration: Microsoft Intune seamlessly integrates with Azure Active Directory (AAD) and Microsoft 365 for identity, access, and productivity management.

Shortcomings:

• Learning curve: According to some Intune users, the platform’s interface can be challenging, requiring new users to rely more on self-help guides and the support team.
• Performance hiccups: Other G2 user reviews noticed occasional slowdowns, especially when performing multiple heavy tasks simultaneously.
• OS compatibility: Some users mentioned that using Intune for Apple devices is not as seamless as using it for Windows devices. This is due to limited functionalities for non-Windows endpoints.

Microsoft Intune reviews on G2

No. of 2025 G2 awards: 0

Microsoft Intune reviews on Capterra

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See how Microsoft Intune compares to NinjaOne or read an in-depth review of Intune alternatives.

3. Jamf Pro

Jamf Pro is a device management solution that focuses on the Apple ecosystem. Its government-grade product is specifically designed to provide remote management tools for government IT teams managing macOS, iOS, iPadOS, and tvOS devices. Jamf Pro offers visibility over Apple devices, which has growing usage across government agencies.

Features:

• Administration from a Windows device. Jamf Pro, while focused on managing Apple devices, can be administered through a Windows-based system.
• Inventory management: The platform collates information for a comprehensive inventory. Information collected for inventory can be customized based on user specifications.
• Zero-touch deployment: Jamf Pro follows a zero-touch deployment approach that automatically enrolls and sets up Apple devices without manual configuration.

Shortcomings:

• Apple exclusivity: Some users find Jamf Pro’s focus on Apple devices to be a major drawback, especially for organizations managing endpoints running on other operating systems.
• Update management: Others said the platform needs to improve how users can configure or customize the updates they receive for the software.
• Customer support: Some reviewers said that Jamf Pro could also enhance support by responding to tickets more swiftly.

Jamf Pro reviews on G2

No. of 2025 G2 awards: 1

Jamf Pro reviews on Capterra

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See how Jamf Pro compares to NinjaOne or read an in-depth review of Jamf Pro alternatives.

4. Tanium

Tanium is a converged endpoint management solution that provides government IT teams with ideal visibility over managed endpoints. It also showcases control and remediation capabilities across environments, whether on-premises, in the cloud, or off-network. Tanium is FedRAMP Authorized at the Moderate Impact Level and has secured StateRAMP authorization for broader government cybersecurity coverage.

Features:

• Visibility and control. Tanium offers real-time visibility and control so IT teams can respond to potential endpoint issues before they disrupt critical workflows.
• Centralized console. Tanium also offers consolidated IT capabilities that are available through a centralized, single console.
• Provisioning and hygiene. Tanium allows for swift deployment and endpoint refresh while maintaining updated patches and overall device optimization.

Shortcomings:

• Patching: Some Tanium users have reported challenges with the solution’s patching feature, which can sometimes lead to unintended server downtime.
• User experience for beginners: According to reviews, Tanium could be challenging for new users due to a steep learning curve.
• Resource-heavy: Others mentioned that the platform may consume significant system resources, impacting performance.

Tanium reviews on G2

No. of 2025 G2 awards: 1

Tanium reviews on Capterra

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See how Tanium compares to NinjaOne or read an in-depth review of Tanium alternatives.

5. Cisco Meraki for Government

Cisco Meraki for Government is a cloud-managed networking platform tailored specifically for U.S. government agencies. It is FedRAMP Moderate and StateRAMP Moderate Authorized, ensuring compliance with federal and state regulatory requirements. Through Systems Manager, it offers Mobile Device Management (MDM) capabilities, providing centralized management and security across devices used in government agencies.

Features:

• Unified cloud networking: Cisco Meraki allows IT teams to manage the network stack through a centralized web-based dashboard.
• Network management: The platform features helpful tools in configuring network components such as Wi-Fi, switches, firewalls, SD-WAN, and cellular.
• Threat protection: The IT solution integrates Cisco Talos, another product under the Cisco IT solutions brand that provides threat intelligence to intercept threats before they cause harm.

Shortcomings:

• Advanced features: Some reviews on G2 said that multiple advanced features are either not up to par with other competitors or unavailable.
• False positives: There are also reports of alerts or blocks that are incorrectly triggered, sending false positive notifications to users.
• Functionality performance: Other users said some functionalities, like application sync, can be slow and may need refinement to enhance usability.

Cisco Meraki for Government reviews on G2

No. of 2025 G2 awards: 0

Cisco Meraki for Government reviews on Capterra

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See how Cisco Meraki compares to NinjaOne or read an in-depth review of Cisco Meraki alternatives.

6. Fortinet Federal

Fortinet Federal is Fortinet’s cybersecurity solutions portfolio tailored for U.S. federal agencies. It offers tools such as antivirus, anti-malware, mobile device management (MDM), Zero Trust capabilities, and insider threat protection, consolidated in one unified platform. Fortinet Federal is part of Fortinet’s global cybersecurity line of products.

Features:

• Discovery capabilities: Fortinet Federal helps detect applications, IoT devices, and unauthorized assets, giving broad visibility over managed assets while blocking threats using antivirus and anti-malware.
• AV/anti-malware: The platform also includes antivirus and anti-malware tools that help block threats before they damage endpoints or compromise sensitive government data.
• Incident response: Fortinet Federal allows for automating workflows such as isolating devices, removing files, or rolling back malicious changes using customizable playbooks.

Shortcomings: 

• Documentation: Some Fortinet users wished the platform’s documentation could be more up-to-date and comprehensive.
• Reporting: G2 reviews for Fortinet also suggested more flexibility and customizability for its reporting functionality.
• VPN issues: Others mentioned encountering VPN issues such as stability on large or complex networks, occasional connection drops, slow re-authentication, and compatibility issues during peak usage.

Fortinet Federal reviews on G2

No. of 2025 G2 awards: 0

Fortinet Federal reviews on Capterra

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7. Tenable

Tenable is another endpoint security solution that offers a FedRAMP-authorized platform for federal civilian agencies. It offers unified security visibility, vulnerability management, contextual insight, and risk assessment. It promises to help IT teams proactively prevent threats, reducing the attack surface of highly critical government IT environments.

Features: 

• Exposure management: Tenable offers centralized visibility of assets across diverse environments through a unified console for extensive risk assessment.
• Automated scanning: The platform showcases automated web application and API scanning, using Dynamic Application Security Testing (DAST).
• Identity exposure: Tenable also showcases end-to-end visibility into identities and privileges, utilizing policies like Zero-Trust architecture to prevent lateral movement.

Shortcomings: 

• Large-scale scans: Some Tenable users said that performing large-scale scans can slow down the software, affecting productivity.
• Initial setup: Others pointed out that the initial configuration of the software is challenging and time-consuming.
• Support and service: Some suggested a better support team in terms of providing accurate responses in critical issues.

Tenable reviews on G2

No. of 2025 G2 awards: 1

Tenable reviews on Capterra

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8. Rubrik

Rubrik is a cyber resiliency platform that provides government-grade backup and recovery solutions for IT infrastructures. The IT platform is a FedRAMP Moderate Authorized that promises federal, state, and local agencies an immutable backup and swift recovery solutions while continuously safeguarding critical data across on-premises, cloud, and SaaS environments.

Features: 

• Zero-Trust data security: Rubrik enforces functionalities such as encryption, access controls, and anomaly detection to ensure data integrity.
• Backup and recovery: The platform offers automated backup and flexible, quick recovery, helping government agencies maintain confidence in business continuity.
• Continuous data protection. Rubrik offers real-time data protection that helps agencies recover the most recent viable backup in case of data corruption or loss.

Shortcomings: 

• Updates: Some G2 reviews mentioned that Rubrik should ensure its updates are carefully tested before pushing them to users, so they are bug-free.
• Licensing model: Others said that Rubrik’s licensing models could be clearer to avoid confusion around pricing and feature entitlements.
• Allowlisting: Some Rubrik users suggested adding allowlisting capabilities to prevent future unwanted false positives.

Rubrik reviews on G2

No. of 2025 G2 awards: 0

Rubrik reviews on Capterra

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See how Rubrik compares to NinjaOne or read an in-depth review of Rubrik alternatives.

9. Druva Data Security Cloud

Druva Data Security Cloud offers a FedRAMP Moderate Authorized data protection platform built on AWS GovCloud (U.S.), tailored for U.S. federal agencies. Druva’s public sector data protection promises to provide government and SLED organizations with effective tools to combat cyberattacks and ensure data security while maintaining compliance with stringent security standards.

Features: 

• Backup solution: Druva offers an immutable, air-gapped backup that protects data from ransomware and other destructive threats.
• Automated recovery: The platform also features automated recovery with flexible options, helping government agencies prepare for cyber incidents.
• Centralized management: Druva allows government IT teams and technicians to administer endpoint resiliency operations through a centralized, single console.

Shortcomings: 

• System performance: Some Druva users said the platform experiences slowdowns, especially during system maintenance windows or when going through older job logs.
• Reporting: Others mentioned that Druva’s reporting could be improved by making it more customizable and detailed.
• Restoration speed: Some users believe faster restoration would be ideal, especially during large dataset retrievals.

Druva Data Security Cloud reviews on G2

No. of 2025 G2 awards: 1

Druva Data Security Cloud reviews on Capterra

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See how Druva compares to NinjaOne or read an in-depth review of Druva alternatives.

10. Dynatrace

Dynatrace is an observability and security platform that is a FedRAMP Moderate Authorized, making it ideal for U.S. federal, state, and local agencies to use. The platform provides tools that promise to modernize different IT facets of government operations through automated and intelligent observability. Dynatrace’s government IT portfolio serves DoD, federal system integrators, and civilian agencies.

See how Dynatrace compares to NinjaOne or read an in-depth review of Dynatrace alternatives.

Features: 

• Unified observability: Dynatrace offers end-to-end visibility across hybrid and multi-cloud environments, including AWS, Azure, and on-premises systems.
• Application monitoring: The platform allows government IT teams to continuously assess applications’ vulnerability, ensuring proactive protection against attacks.
• Incident response: Dynatrace uses an AI engine to correlate anomalies with root causes for proactive incident response and automated remediation workflows.

Shortcomings: 

• Learning curve: Many Dynatrace users pointed out the steep learning curve they experienced when they first used the software, calling for more user-friendly onboarding sessions.
• Documentation: Others mentioned that Dynatrace’s documentation should be more current to reduce unnecessary contact with the support team.
• Instrumentation: Some users noted that setting up monitoring for legacy or customized applications (like C# or desktop apps) can be complex and time-consuming.

Dynatrace reviews on G2

No. of 2025 G2 awards: 1

Dynatrace reviews on Capterra

Comparison of the best government IT solutions (G2)

Comparison of the best government IT solutions (Capterra)

Final scores and summaries of the best government IT solutions

Our rankings formula

To derive the final score for each vendor, we employed a weighted formula that considers various metrics. Here’s how it breaks down:

Final Score = w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Total Number of Reviews (Scaled) + w4 * Capterra Total Number of Reviews (Scaled) + w5 * G2 Total Number of Awards

Where:

W1 = .25 * G2 score

W2 = .25 * Capterra score

W3 = .2 * Number of G2 reviews

W4 = .2 * Number of Capterra reviews

W5 = .1 * Number of G2 awards

What to consider before choosing a government software tool

Security and compliance

Government software must meet strict regulatory standards such as FedRAMP or GovRAMP to protect sensitive data. Strong encryption, access control, and compliance certifications are non-negotiable for safeguarding public information.

Scalability and performance

Agencies need tools to handle current workloads and future growth as citizen demands increase. Scalable software ensures efficiency and reliability without requiring frequent overhauls or costly replacements.

Integration capabilities

Government operations often rely on multiple legacy and modern systems working together. A good software tool should integrate seamlessly with existing platforms to streamline workflows and prevent data silos.

User accessibility and training

Public sector staff come with varying technical expertise, so software should be intuitive and easy to adopt. Comprehensive training and support resources are critical to ensuring smooth onboarding and long-term productivity.

Cost and sustainability

Budgets in government agencies are often tight, making cost-effectiveness a major consideration. Beyond initial pricing, leaders should assess ongoing maintenance, licensing, and upgrade expenses to ensure long-term sustainability.

Deciding on the best government IT solution

Government agencies follow the strictest regulatory policies, sometimes more stringent than those that businesses and private organizations meet. Federal, state, and local agencies also deal with critical information requiring the highest security, reliability, and compliance levels.

These considerations warrant robust IT solutions that can provide broad visibility over managed environments, prioritize data protection, and maintain compliance with government standards such as FedRAMP and GovRAMP, while supporting operational efficiency and mission objectives.

Doing thorough research, taking advantage of free trials, or scheduling demos can truly help you make informed decisions. Your choice should also be based on your agency’s needs and requirements, with an emphasis on adopting a comprehensive tool that consolidates multiple security and management features into one unified platform.