2.18 Release Webinar – Cloudberry (beta), Closed Loop Alerting, and more


Here’s a quick overview of what’s new:

Cloudberry (beta)

  • Introducing Cloudberry – a fully integrated backup solution
  • Contact your account manager or [email protected] for pricing

Customizable Branding

  • Brand the NinjaOne portal (under Configuration / Branding)
  • Customize your web portal URL
  • Notification emails will come from [email protected]

Closed Loop Alerting

  • Conditions that fire can now immediately reset themselves once the condition is no longer applicable. The feature is currently available for the following conditions: network utilization, CPU, memory, device down, and Windows Service.

Accelo Integration

  • Sync NinjaOne devices to Accelo
  • Push alerts triggered in NinjaOne to Accelo (and close alerts in NinjaOne when closing the ticket)
  • Easy access to NinjaOne device details and TeamViewer remote access within Accelo

Autotask Integration 2.0

  • Sync NinjaOne devices to Autotask as configuration items
  • Enhanced ticketing integration with two-way callback

Connectwise Integration 2.0 Enhancements

  • Allow for multiple selection of agreement types and product types for billing sync

The recorded webinar is available below:

If you haven’t seen the release notes, they are available here.

We look forward to getting feedback for these awesome new features! Please feel free to reach out to [email protected] or [email protected] if you have any questions!


Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

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