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How to Establish a Lean Asset Lifecycle Policy for SMB Clients

by Andrew Gono, IT Technical Writer
How to Establish a Lean Asset Lifecycle Policy for SMB Clients blog banner image

Asset lifecycle management refers to the responsible, policy-based handling of client devices and software from acquisition to disposal. It can foster long-term sustainability and enable small-to-medium business clients (SMBs) to maximize IT tools, lower costs, and improve their security posture.

This article explains best practices for developing an IT asset lifecycle management policy and automating alerts for aged assets.

Evaluate and manage asset policy and procedures

Follow this policy framework to effectively manage asset lifecycle standards for SMBs.

Lifecycle stages & policy basics

From acquisition to decommission, model your asset lifecycle policy according to these vital stages:

A. Planning

Start by taking inventory of all IT-relevant assets, setting refresh points, and creating sustainable workflows for asset procurement/disposal.

  • Categorize assets into desktops, mobile devices, modems, etc., and classify them based on importance.
  • Set upgrade schedules to maximize productivity and avoid device fatigue.
  • Create standard operating procedures for asset onboarding/offboarding/recycling.

B. Acquisition

Manage the assets procurement process and standardize provisioning to optimize your resources.

  • Buy extended warranties and service contracts to ensure high-quality support for business-critical assets.
  • Document expenses for efficient tracking.
  • Automatically deploy standardized configurations for efficient, scalable setups.
  • Source from reputable vendors/brands for sustainability.

C. Operation

Track asset performance, health, and update history throughout their lifecycle.

  • Automate critical patch schedules across your environment.
  • Regularly plan updates to keep your security posture robust.
  • Leverage Unified Endpoint Management platforms (UEM) to centralize IT asset lifecycle management.
  • Proactively monitor and set up real-time alerts to detect security gaps early.

D. Maintenance

Monitor device health post-provisioning to ensure quality and sustainability.

  • Enhance hotfixes with warranty-provided support.
  • Properly schedule vital firmware patches for seamless compatibility.
  • Automate routine system upkeep with a reusable script library.
  • Set notifications for warranty expiration, compliance drift, and performance issues.
  • Run diagnostics remotely with endpoint management solutions.

E. Disposal/Replacement

Create formal SOPs for sunsetting assets and erasing company data.

  • Follow international guidelines to sanitize endpoints (e.g., NIST 800-88, HIPAA, GDPR).
  • Encrypt data for storage using Microsoft tools like BitLocker to ensure data protection.
  • Use certified disposal protocols like wiping drives, degaussing devices, or shredding paper assets.
  • Comply with environmental safety laws while disposing of e-waste.

Essential policy components for SMB-focused MSPs

Ensure your policies exhibit these core features to meet client needs:

Element

Description

Asset RegistryShared spreadsheet of asset data (e.g., Asset ID, type, warranty status, etc.) that highlights the need for IT asset lifecycle management
Lifecycle TriggersAutomated ticket generation for EOL-nearing assets that reduces human error
Role ClarityAssigned responsibilities for efficient IT asset policy management
Security DisposalVerified practices for data privacy (e.g., deletion, encryption, etc.) once a device has been decommissioned.
Quarterly ReviewsInventoried assets, planned refresh points, age checks, and standardized disposal methods per asset type

Automate touchpoints via PowerShell

Here’s how to detect yet-to-be-refreshed assets in your inventory via PowerShell.

📌 Use Cases: Find aged assets within a CSV file.

📌 Prerequisites: Windows 10/11 operating system, Administrator privileges

  1. List all assets in a .csv file and save it locally. Add a column that contains the asset’s purchase date in MM/DD/YY.
  2. Press Win + R, type powershell, and press Ctrl + Shift + Enter.
  3. Run the following:

cd “<FilePath>

Where <FilePath> is the file location of your CSV (e.g., C:\Users\YourName\Documents).

  1. Run the following to list all assets older than four years (leading market advisory firms recommend a 3-4 year lifecycle for desktops and laptops):
thresholdDate = (Get-Date).AddYears(-4)
Import-Csv “AssetRegistry.csv” |
    Where-Object { [datetime]$_.”PurchaseDate” -le $thresholdDate } |
    ForEach-Object { Write-Host “Asset $($_.AssetID) needs review for refresh” }
  1. Run the following to export all aged assets to a new CSV file (Optional):
Import-Csv “AssetRegistry.csv” |
    Where-Object { [datetime]$_.”PurchaseDate” -le $thresholdDate } |
    Export-Csv “AgingAssets.csv” -NoTypeInformation
  1. Use Task Scheduler to run the script regularly.

⚠️ Things to look out for

RisksPotential ConsequencesReversals
Incomplete asset inventoryUndermined security posture, budget errorsUse automated RMM tools and add expenditures to QBRs.
Asset warranty ignoredLack of OEM supportConsolidate warranty data into one sheet and set expiration alerts.
Patches applied manuallySecurity vulnerabilitiesAutomate your patch schedule organization-wide.
No alert systemEndpoint compliance driftAdd system reports that notify for near-warranty assets, performance degradation, and compliance.
No SOP for asset disposalData loss, incomplete lifecycle managementCraft formal procedures for retiring assets and encrypting relevant business data.
Unstandardized provisioningInconsistent setups, overwhelmed support deskAlign system setups for device assets.

Best practices for sustainable asset policies

Balance cost-efficiency, sustainability, and versatility with the key points on asset lifecycle management.

Keep it lean

Focus on business-critical assets and other major tools to streamline your IT asset management policy template. Doing this simplifies decision-making for SMB clients and manages overhead, which benefits smaller start-ups.

Align with SMB budgets

recent Forbes analysis found that SMBs often invest ten times more than enterprises before seeing sustainable returns. Your IT asset management policy should focus on cost-effective solutions that offer clear ROI.

Engage your clients

Engaging with SMBs is crucial for collaboration and success. Clients can’t realize the value of lifecycle control without your insights, so include the topic in your quarterly/semi-quarterly sit-downs as a potential service you can provide.

Use RMM for visibility

Client-facing dashboards can include relevant, real-time data (e.g., asset performance, OS versions, system health) to enhance transparency and introduce remote RMM options like NinjaOne. This helps simplify management for your non-technical business counterparts.

Be flexible with asset lifecycle management

The tech market constantly evolves to meet consumer and compliance needs. Consider integrating modern services, like lifecycle extensions, into your IT asset lifecycle management policy to mitigate upgrade costs and control e-waste.

NinjaOne platform integration ideas

NinjaOne offers a lightweight solution to various aspects of lifecycle management:

  • Security: Integrate with other endpoint protection services for improved ticket remediation and vulnerability.
  • Single sign-on: NinjaOne supports SSO/SCIM integrations, improving security while centralizing user access configurations.
  • PSA and ticketing: NinjaOne offers its own Professional Service Automation (PSA) for documentation, data backup, and ticketing, and is compatible with other management platforms.
  • Documentation: NinjaOne stores user access details and procedures to give technicians full context.
  • Automation: NinjaOne offers lightweight, hands-free deployment, alerting, and scripting across your fleet with remote access.
  • Analytics: NinjaOne’s consolidated platform boasts QBR-ready endpoint metrics you can use to track non-compliant devices.

Centralize asset lifecycle management with specialized dashboards

A lean asset lifecycle policy involves proper planning, documented acquisition, and tracked usage while taking advantage of warranty support before eventual disposal. Securely automate the hardest parts of asset management with RMM solutions that scale with SMB clients.

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