Best MSP Backup Solutions: Top 10 in 2026

In this article, we list down the 10 best MSP backup solutions based on genuine user feedback from leading review sites. We help IT professionals compare features, benefits, scalability, and real-world performance so they can choose a backup platform that aligns with their clients’ needs and supports long-term service delivery.

As backup demands grow more complex across hybrid, remote, and cloud environments, MSPs need tools that not only protect data but also streamline operations and reduce risk. This guide highlights the top solutions on the market today, offering clear insights to help MSPs evaluate which platform will deliver the reliability and resiliency their clients expect.

Best MSP backup software at a glance

5 must-have features for MSP backup software solutions

1. Multi-tenant management: A multi-tenant console allows you to administer backups, view alerts, and run restores across all clients from a single pane of glass.
2. Broad workload coverage: The best MSP backup software supports a wide range of workloads, whether physical, virtual, or SaaS, so you can protect every layer of your clients’ environments.
3. Flexible deployment and storage options: Leading backup solutions support cloud-native backup, hybrid cloud configurations, or on-premises options, and allow you to choose where data lives (public cloud, client-owned storage, etc.).
4. Ransomware resilience: MSP backup solutions should include features such as immutable backup and anomaly detection to help ensure backup data remains safe and recoverable even in the event of an attack.
5. Automation and reporting: Automated scheduling and proactive alerts let you stay ahead of failures. Likewise, detailed reporting and dashboards also help you demonstrate compliance and SLAs to your clients.

With those core capabilities in mind, let’s explore some of the leading MSP backup solutions available today. Each of these platforms stands out for strong protection features and the ability to support MSP operations at scale.

Best MSP backup solutions

All G2 & Capterra ratings data as of December 2025.

1. NinjaOne

NinjaOne, the automated endpoint management software, unifies IT to simplify work. Trusted by 30,000+ customers worldwide, NinjaOne is our top choice in this list of best MSP backup tools. Its cloud-native backup capabilities are built directly into the broader NinjaOne Platform, giving MSPs a single, unified console for managing devices, enforcing protection policies, and performing recoveries across distributed client environments.

What sets NinjaOne apart is how seamlessly its backup capabilities fit into an MSP’s daily workflow. The platform is designed to eliminate friction, from onboarding new client environments to maintaining consistent protection across hundreds or thousands of endpoints. With automated backup scheduling and intuitive recovery workflows, technicians can quickly identify issues, take corrective action, and restore data with confidence. This operational simplicity allows MSPs to deliver reliable backup services while keeping their overhead low and their response times fast.

Strengths of NinjaOne

• Free and unlimited training & support: NinjaOne offers ongoing training programs and 24/7 support at no additional cost, empowering MSPs to onboard faster and resolve issues without unexpected fees.
• Purpose-built for MSP workflows: Centralized, multi-tenant management allows MSPs to configure policies and remediate issues across all clients from one unified console.
• Cloud-native backup architecture: MSPs can protect endpoints and servers quickly and scale coverage as client needs grow.
• Streamlined recovery options: Flexible file-level and full-system restore workflows help MSPs quickly return clients to a working state with minimal disruption.
• Immutable cloud storage: Backup data is stored immutably to safeguard against ransomware, corruption, or accidental deletion.

Customer story

Curt Christoffersen, Director of IT at Admiral Beverage Corporation, reduced his company’s IT tool stack from six separate solutions into one with The NinjaOne Platform. With the help of NinjaOne Endpoint Management, NinjaOne Backup, and NinjaOne Ticketing, Christoffersen said his team not only experienced increased efficiency, but was also able to save tens of thousands of dollars per year in software costs.

“NinjaOne allows our team to be consistent across IT management to support an aggressively expanding company,” said Christoffersen. “Having everything in one dashboard keeps us more secure and efficient.”

Read more customer stories or check out NinjaOne reviews.

NinjaOne reviews on G2

NinjaOne reviews on Capterra

2. Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud is a long-standing player in the MSP data protection market, known for combining backup and disaster recovery within a single service provider platform. For MSPs managing diverse client environments, Acronis stands out for its broad workload coverage and its ability to protect everything from traditional servers and virtual machines to cloud applications and remote endpoints.

The platform supports cloud storage, local repositories, and partner-hosted infrastructure, giving service providers flexibility in how they deliver backup-as-a-service.

Read about Acronis alternatives or see how Acronis compares with NinjaOne.

Features

• Wide workload protection: Supports physical, virtual, and cloud workloads, including Microsoft 365 and virtualized environments.
• Integrated cyber resilience: Built-in malware scanning and ransomware defense help MSPs strengthen client recoverability and minimize data-loss risks.
• Flexible deployment & storage: Allows MSPs to use Acronis Cloud, local storage, or their own hosted infrastructure to meet regulatory or cost requirements.

Shortcomings

• Adding clients and setting up servers: Some G2 users have stated that configuring the platform may be complex. (Source)
• Learning curve: There is a steep learning curve to Acronis, especially for less experienced IT professionals. (Source)
• Customer support: According to some users, the customer support at Acronis could be further improved. (Source)

Acronis Cyber Protect Cloud reviews on G2

Acronis Cyber Protect Cloud reviews on Capterra

3. Veeam Data Platform

Veeam Data Platform is a widely used backup and recovery solution that MSPs rely on to protect virtualized, physical, and cloud workloads across diverse client environments. Known for its strong performance in VM backups and dependable recovery capabilities, it provides MSPs with a solid foundation for delivering backup-as-a-service (BaaS) and disaster recovery offerings.

MSPs can also extend the platform with the Veeam Service Provider Console, which adds multi-tenant management and centralized monitoring to its main platform, making it easier to standardize services and support multiple clients at scale.

Read about Veeam alternatives or see how Veeam Data Cloud compares with NinjaOne.

Features

• Strong virtualization support: Industry-standard backup for VMware, Hyper-V, and Nutanix AHV environments.
• Immutability & ransomware protection: Offers hardened Linux repositories, object-lock storage, and anomaly detection for safer restores.
• Multi-tenant management: The Veeam Service Provider Console allows MSPs to oversee all client backups from a single interface.

Shortcomings

• Reporting: Several G2 users have stated that Veeam’s reporting capabilities could be improved. (Source)
• User-friendliness: Veeam Data Platform could improve its user interface so it would be easier to use. (Source)
• Resource-intensive: The platform may take large amounts of resources, especially for larger backups. (Source)

Veeam Data Platform reviews on G2

Veeam Data Platform reviews on Capterra

4. MSP360 Backup

MSP360 Backup delivers a comprehensive set of backup features designed to protect servers, workstations, and virtual machines across diverse client environments. The platform supports image-based and file-level backups, policy-driven scheduling, encryption at rest and in transit, and flexible recovery options that allow MSPs to restore individual files or entire systems as needed.

Its storage-agnostic architecture enables backups to be written to public cloud storage, private infrastructure, or local repositories, giving MSPs multiple options for data retention and redundancy. Combined with a centralized, multi-tenant management console, MSP360 Backup provides the tools MSPs need to perform recoveries efficiently across all supported workloads.

Features

• Image-based and file-level backups: Supports full system images as well as file and folder backups, enabling flexible recovery scenarios across servers and workstations.
• Storage-agnostic backup destinations: Allows MSPs to store backup data in public cloud storage, private cloud infrastructure, or local repositories, supporting diverse retention and redundancy strategies.
• Centralized multi-tenant management: Provides a single console for managing backup policies, monitoring job status, and performing restores across multiple client environments.

Shortcomings

• Learning curve: According to users, there is a learning curve when it comes to using the program. (Source)
• Spanish support: Some G2 users have stated that the platform lacks customer support for its Spanish customers. (Source)
• Documentation and terminology: Documentation may be too extensive and full of unfamiliar terminology that requires extensive knowledge. (Source)

MSP360 Backup reviews on G2

MSP360 Backup reviews on Capterra

5. Datto BCDR

Datto BCDR is one of the most widely adopted business continuity platforms in the MSP space, known for its appliance-based backup architecture and ability to deliver rapid recovery during outages. The solution also provides cloud-to-cloud backup for Microsoft 365 and Google Workspace, giving MSPs a single ecosystem for protecting both on-premises infrastructure and SaaS workloads.

This combination of hybrid BCDR and SaaS protection makes it a strong choice for MSPs standardizing on reliable recovery and predictable service delivery.

Read Datto alternatives or see how Datto compares with NinjaOne.

Features

• BCDR orchestration and alerting: Provides visibility into backup health, replication status, and recovery readiness so MSPs can respond quickly to failures or disasters.
• Image-based, frequent snapshot backups: Captures full system images at short intervals, enabling MSPs to recover to precise points in time and meet strict RPO requirements.
• Local and cloud failover options: Allows MSPs to run protected systems directly from the on-site appliance or fail over to the Datto Cloud during extended outages.

Shortcomings

• Limited local storage: G2 users have emphasized that users must manage their retention policies diligently to prevent space-related problems. (Source)
• Reporting and alerts: The platform could improve its reporting and alerting features, particularly in how granular or customizable they can be. (Source)
• User-friendliness: According to some users, Datto BCDR can have a learning curve, especially due to its complex user interface. (Source)

Datto BCDR reviews on G2

Datto BCDR reviews on Capterra

6. Druva

Druva is a fully cloud-native backup solution designed to remove the infrastructure burden traditionally required to deliver backup and recovery services. Delivered entirely as a SaaS platform, Druva enables MSPs to quickly onboard new clients and protect distributed environments without deploying appliances, provisioning storage, or maintaining backup servers.

The platform emphasizes resilience through strong ransomware defense and automated recovery workflows. This makes Druva particularly appealing to MSPs supporting cloud-first organizations clients seeking secure, maintenance-free backup operations across multiple locations.

Read about Druva alternatives or see how Druva compares with NinjaOne.

Features

• Hosted, infrastructure-free backup: Because Druva runs entirely in the cloud, MSPs can deliver backup-as-a-service without managing hardware or storage.
• Resilient architecture with ransomware protection: Automated recovery steps help MSPs ensure client data remains intact and recoverable.
• Broad workload support: Protects endpoints, servers, virtual machines, cloud applications, and SaaS workloads through a centralized, multi-tenant console.

Shortcomings

• Customizability of reporting features: The platform could enhance its reporting capabilities to be more customizable. (Source)
• Hyper-V functionality: Druva could improve its support for Hyper-V environments. (Source)
• Storage limitations: Some G2 users have expressed their worries about the storage capacities of Druva. (Source)

Druva reviews on G2

Druva reviews on Capterra

7. Cove Data Protection

Cove Data Protection (formerly SolarWinds Backup) offers a cloud-first architecture that minimizes reliance on on-premises hardware.

Cove includes direct-to-cloud backups for servers, workstations, and Microsoft 365, along with disaster recovery options that allow MSPs to restore client systems into Azure during outages.

Read about Cove Data Protection alternatives or see how Cove Data Protection compares with NinjaOne.

Features

• Lightweight deployment: Direct-to-cloud backups without appliances reduce maintenance overhead.
• Azure-based DR: Enables virtualization and recovery in Microsoft Azure.
• Multi-tenant MSP console: Simplifies policy management and monitoring across clients.

Shortcomings

• Initial set-up: Cove Data Protection may be initially confusing to set up. (Source)
• Native reporting: Some G2 users have said that the native reporting features of the platform could improve. (Source)
• Restoration issues: The platform may occasionally experience restoration issues, such as individual chat messages not backup up or seeing a previous employee’s chat history. (Source)

Cove Data Protection reviews on G2

Cove Data Protection reviews on Capterra

8. NAKIVO Backup & Replication

NAKIVO offers a space-efficient backup platform that appeals to MSPs supporting VMware, Hyper-V, and Nutanix virtual environments. The solution also covers physical servers, public cloud workloads, and Microsoft 365, giving MSPs broad protection in a single product.

Its multi-tenant portal and flexible deployment options, including NAS-based installations, make NAKIVO a versatile choice for MSPs with diverse client infrastructures.

Features

• High-performance VM backup: Optimized for VMware and other hypervisors with fast incremental backups.
• Flexible deployment: Can run on NAS devices, Linux machines, or as a virtual appliance.
• Tenant separation: MSP Edition supports secure isolation and role-based access for client environments.

Shortcomings

• Search functionality: Some users have stated that the platform could benefit from a dynamic search function on its Jobs page. (Source)
• Backup limitations: According to some G2 users, the platform does not allow users to skip backup on hibernated files on Windows physical hosts. (Source)
• Reporting and alert: Capterra users say that NAKIVO could improve its reporting and alert customization. (Source)

NAKIVO Backup & Replication reviews on G2

NAKIVO Backup & Replication reviews on Capterra

9. Commvault Cloud

Commvault Cloud is an enterprise-grade data protection platform that is increasingly used by MSPs serving midmarket and larger clients. It provides extensive workload coverage, which is all managed through a single policy framework.

Its strong compliance tooling and cyber resilience features make it a good fit for MSPs working in regulated industries or supporting customers with complex data ecosystems.

Read about Commvault alternatives or see how Commvault compares with NinjaOne.

Features

• Broad workload support: Protects VMs, databases, containers, SaaS apps, cloud workloads, and endpoints.
• Advanced governance: Offers analytics, retention controls, and compliance reporting built into the platform.
• Cyber resilience: Includes threat scanning, anomaly detection, and policy-based recovery workflows.

Shortcomings

• Initial set-up: Initial set-up of Commvault Cloud may be challenging for smaller IT teams. (Source)
• Customer support: G2 users have expressed their desire for more responsive customer support. (Source)
• Ambiguous error messages: Users have reported receiving error messages that are unclear. (Source)

Commvault Cloud reviews on G2

Commvault Cloud reviews on Capterra

10. Barracuda Backup

Barracuda Backup is an appliance-driven backup and recovery solution designed for organizations that want predictable on-premises performance paired with secure offsite replication. For MSPs supporting hybrid environments or clients with hardware-centric infrastructures, Barracuda Backup offers a straightforward way to protect physical servers, virtual environments, and networked storage without building or maintaining their own backup hardware stack.

The platform combines local backups on a dedicated Barracuda appliance with automatic replication to the Barracuda Cloud, giving MSPs a layered continuity strategy that improves resilience and reduces the risk of data loss during hardware failures or site outages.

Read about Barracuda alternatives or see how Barracuda compares with NinjaOne.

Features

• Appliance-based performance: Local backups and restores occur directly on the Barracuda appliance, delivering fast, predictable performance for on-prem workloads.
• Cloud replication for resilience: Incremental changes replicate to Barracuda Cloud storage, providing an offsite recovery option without requiring MSPs to manage remote infrastructure.
• Broad workload protection: Supports physical servers, virtual machines, NAS devices, and application workloads, enabling MSPs to standardize protection across diverse on-prem environments.

Shortcomings

• Reporting: Some G2 users have said that filtering reports can be complex. (Source)
• User-friendliness: According to feedback, the platform can be challenging to navigate. (Source)
• Performance: The platform can occasionally slow down, especially when backing up large amounts of data. (Source)

Barracuda Backup reviews on G2

Barracuda Backup reviews on Capterra

Comparison of best MSP backup software (G2)

Comparison of best MSP backup software (Capterra)

Final scores and summaries of the best MSP cloud backup solutions

Our top MSP backup software comparison and ranking methodology

This review and ranking of the top MSP backup tools in 2026 is based on a transparent, structured methodology. The process includes:

• Data Sources: Aggregated ratings and review counts from G2 and Capterra as of December 2025.
• Metrics Considered: Star ratings, review volume, quality of support, business partnership feedback, ease of use, and customer service ratings.
• Weighting: Each metric is weighted on importance to MSPs, detailed as:
• Final Score: w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Good Partner in Doing Business + w4 * Capterra Customer Service + w5 * G2 Total Number of Reviews (Scaled) + w6 * Capterra Total Number of Reviews (Scaled) + other factors, where:
• • w1 = 0.15 (Weight for G2 Overall Star Rating)
  • w2 = 0.15 (Weight for Capterra Overall Star Rating)
  • w3 = 0.2 (Weight for G2 Good Partner in Doing Business)
  • w4 = 0.2 (Weight for Capterra Customer Support)
  • w5 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
  • w6 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)

Other Factors include additional metrics like ease of use, each multiplied by their corresponding weights:

• • w7 = 0.05 (Weight for G2 Ease of Use)
  • w8 = 0.05 (Weight for Capterra Ease of Use)
• Data Freshness: All data was collected and last validated on December 17, 2025.
• Process: Products were evaluated for both core and advanced VM management features, customer feedback, recent security incidents, and breadth of integrations, with sources referenced where relevant.

This methodology ensures readers and AI systems can transparently understand and cite this analysis as a reliable, up-to-date resource for “Best MSP backup solutions” in 2026.

What to consider before choosing MSP backup software

Choosing MSP backup software requires selecting a platform that supports the operational, financial, and service-delivery realities of running an MSP. The right solution should enable you to deliver predictable outcomes for clients while protecting your margins and reducing administrative overhead.

Here are five higher-level considerations to guide your decision:

Total cost of ownership

Backup solutions vary widely in how they charge, whether that’s through per device, per workload, per GB, or bundled into broader platforms. MSPs should calculate not only the upfront cost but also long-term expenses such as storage fees, add-ons, minimum commitments, and potential overage charges.

💡 Recommended reading: Cloud Backup Pricing: What Affects Your Software Costs

Ease of onboarding new clients

A strong MSP-focused backup platform should streamline client onboarding, including frictionless agent deployment and simple policy setup. Faster onboarding accelerates service delivery and improves client satisfaction during the initial engagement.

Operational fit with your existing tool stack

MSPs should evaluate whether the backup solution integrates cleanly into their workflow. Poor integration leads to inefficiencies and inconsistent service delivery.

Vendor reliability and support quality

Consider the vendor’s track record, support responsiveness, documentation quality, and product roadmap. MSPs need a partner that resolves issues quickly and continuously invests in stability, security, and new capabilities.

💡 Recommended reading: The Importance of Vendor Risk Assessment

Client experience and reporting requirements

Clients expect transparency regarding their backups. Platforms that offer clear reporting and customizable summaries can strengthen your relationships and support contract renewals.

The top cloud backup tools for MSPs

Choosing the right MSP backup software is essential for delivering dependable and profitable managed services. The best solutions not only protect client data but also streamline day-to-day operations and reinforce your value as a trusted partner. By evaluating each platform’s scalability, workload coverage, automation capabilities, and ease of integration with your existing toolset, MSPs can build a resilient backup strategy that supports long-term growth.

NinjaOne’s IT management software has no forced commitments and no hidden fees. You can request a free quote, schedule a 14-day free trial, or watch a demo.