10 Best IT Reporting Tools for IT Teams in 2026

IT teams know how much data they need to examine server performance, network health, and user activity—it’s a constant stream. However, it can get overwhelming if you’re bombarded with information, and it may be difficult to separate the signal from the noise. This may cause a workflow that isn’t streamlined or problems ranging from delayed responses to missed IT issues, which can disrupt critical business processes.

This is why having one of the best IT reporting tools is necessary. When following best practices on IT reporting, these tools can transform that constant stream into actionable insights, enabling you to identify and address potential problems before they escalate. Additionally, employing an IT tool with comprehensive reporting features can grant you clear visibility into your IT infrastructure, improving IT workflows.

Top 10 IT reporting tools at a glance

What is an IT reporting tool?

An IT reporting tool is a solution that gathers, analyzes, and visualizes data from your IT infrastructure. This information may include everything from server health and network performance to user activity and application usage.

An IT reporting tool can be a standalone application software or part of a broader endpoint management system.

Additionally, it can consolidate information into clear reports and dashboards to gain visibility into the whole IT infrastructure, help identify trends and potential issues, make data-driven informed decisions, and much more.

What to look for in an IT reporting tool

You may be searching for an IT reporting solution to meet your business needs. But, what requirements should you consider when looking for an IT reporting tool? Here are some key factors and functionalities to consider:

1. Data accuracy

Presenting accurate data is what makes a reliable IT reporting tool. Needless to say that you would want a tool that can deliver trustworthy information, allowing you to make informed decisions and avoid costly mistakes. After all, data is only as valuable as its accuracy. IT teams would also benefit from accurate data, ensuring data-driven decisions are made.

2. User interface

An IT reporting tool with an intuitive user interface is always an advantage for IT teams. It provides information in a concise and easy-to-understand format. This will allow them to spend less time figuring out the nature of the report and more time focusing on the data presented to them.

3. Automation

Some IT reporting tools leverage automation to streamline the reporting process further. These tools can automate data collection, report generation, and distribution to stakeholders and appropriate people. You can look for an IT reporting tool to set up for automated report generation consistently and on a predefined schedule, eliminating the need for manual intervention.

4. Historical reporting

Access to an IT infrastructure’s historical data could give you in-depth insights into performance trends. This feature allows IT teams to identify areas for improvement and predict future resource needs, ultimately promoting proactive maintenance and efficient IT operations.

5. Real-time reports

The purpose of IT reporting is to provide updates relevant to the current state of your IT infrastructure. Real-time reporting functionality enhances your IT reporting tool’s capabilities by providing up-to-the-minute data. This allows IT teams to identify and address issues as they arise, minimizing downtime and maximizing user productivity.

Best IT reporting tools in 2026

All G2 and Capterra ratings data as of February 2026.

1. NinjaOne

NinjaOne is a unified endpoint management solution that streamlines the usual IT tasks. As the G2 leader in multiple software categories, it features essential IT functionalities developed with quality and user experience in mind. NinjaOne empowers IT teams with its comprehensive suite of features, including robust reporting.

Strengths of NinjaOne

• Unified endpoint management. NinjaOne follows a “single pane of glass” approach that gives IT administrators a good overview of their managed endpoints. One advantage is that it helps IT teams consolidate data collection and reporting from a centralized platform, easing the complexities of IT management and monitoring.
• Reliable reporting. NinjaOne prioritizes reliability by maintaining precision when delivering accurate data. The platform’s reporting feature helps create impactful reports that utilize highly customizable charts for a visually compelling and content-rich analysis of key metrics.
• Report builder and templates. NinjaOne streamlines reporting through its report builder functionality, providing flexibility in generating reports that feature data relevant to IT teams or their clients. The endpoint management platform’s reporting tool also features pre-built templates that cater to typical IT reporting requirements. This speeds up the report generation process, allowing IT professionals to focus on other IT tasks rather than spending hours creating reports from scratch.
• Report automation. NinjaOne’s IT reporting functionality leverages the endpoint management software’s automation capabilities. The platform allows IT teams to set up automated schedules for report generation, ensuring reports are generated and delivered on a predetermined schedule to reduce the need for manual intervention in executing this essential IT task.
• Compliance reporting. Compliance reports help ensure an organization adheres to industry regulations and internal policies. NinjaOne enhances compliance reporting by employing adaptable reporting selections, simplifying audit processes, and compliance management. This feature also integrates with NinjaOne’s automation functionality to inform IT groups of any security compromises or policy infractions through a robust notification system, enabling immediate corrective actions.

Customer story

With over 1,000 employees and 3,000 volunteers to manage in its IT infrastructure, The King’s Trust, a UK-based nonprofit organization for youths, needed a better endpoint management solution than their current one, which entailed days-long, resource-intensive updates. They found their answer in NinjaOne and experienced 10× faster endpoint management, 30× faster remote access, and enhanced visibility with built-in reporting.

“We love the single pane of glass,” remarked Mike Beattie, head of infrastructure and workplace at The King’s Trust. “Everything (laptops, servers) is patched in NinjaOne. That wasn’t the case before.” At the same time, David Harris, head of workplace operations, commended NinjaOne’s reporting and visualization capabilities: “The patch dashboard is a fantastic feature that helps us stay on top of everything.”

Read more NinjaOne customer stories or check out NinjaOne reviews.

NinjaOne reviews on G2

NinjaOne reviews on Capterra

Back to the top

2. SolarWinds Service Desk

Formerly Samanage Service Platform, SolarWinds Service Desk is a cloud-based IT management solution that helps streamline IT support services. It features a reporting tool built into a dashboard, giving IT teams an overview of key performance indicators, common issue trends, and more. As a service desk solution, SolarWinds’ reporting feature tends to focus on ticketing and IT service delivery.

Best for

Mid-sized to large organizations that need a structured IT service desk with built-in reporting focused on ticketing and service delivery. It’s well suited for IT teams prioritizing asset visibility over deep customization.

Features

• IT automation: SolarWinds offers several automation tools to reduce manual workloads and speed up IT workflows.
• IT asset inventory: With SolarWinds, IT teams can track hardware, software, and licenses to get a full view of their IT environment.
• IT reporting: Users can create detailed reports on incidents, IT assets, and more.

Shortcomings

• Reporting: Users say that SolarWinds’ reporting dashboard performs slowly and can be difficult to use.
• Limited customization: According to reviews, SolarWinds’s interface and ticketing forms lack customization options.
• Complex interface: SolarWinds’ interface design makes it challenging to execute actions and locate items.

SolarWinds Service Desk reviews on G2

SolarWinds ServiceDesk reviews on Capterra

Back to the top

3. ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is another IT service management tool that helps organizations streamline their IT support processes. The platform’s reporting capability uses a dashboard that shows essential metrics relating to the infrastructure’s performance.

These dashboards utilize widgets and other tools to visualize data as well as operate via role-based access control (RBAC) to secure this data. With ManageEngine’s automation tools, users can also send out these reports to specific users or groups.

Best for

Organizations that want an all-in-one ITSM platform with strong automation and asset management capabilities. It’s a good fit for IT teams in regulated environments that rely on dashboards to track operational performance.

Features

• Automation: ManageEngine allows users to automate processes to ensure faster ticket response times and to reduce the need for manual intervention, freeing up technicians.
• IT asset management: ManageEngine can collect information on hardware such as endpoint devices and network devices, including routers and switches. It can also track installed applications and software licensing information.
• Real-time reporting: Users can create dashboards that display metrics such as help desk performance and service quality.

Shortcomings

• Customer support: ManageEngine users find the customer service lacking as it can take a while for them to receive responses to their issues.
• Slow performance: Users find that ManageEngine can take some time to load pages and respond to inputs.
• Reporting: Reviews say that the reporting feature can be complex to configure and that the data generated is limited.

ManageEngine ServiceDesk Plus reviews on G2

ManageEngine ServiceDesk Plus reviews on Capterra

Back to the top

4. SysAid

Back to the top

5. Atera

Back to the top

6. IT Glue

IT Glue is an IT documentation platform for internal IT teams and managed service providers. It features limited reporting capabilities, which can be ideal for users only looking for basic insights, such as identifying missing documentation or tracking overall inventory. As an IT documentation platform, IT Glue can link related items and even allow end-users to collaborate. It also integrates with third-party tools for more advanced reporting needs.

Best for

MSPs and IT teams that need centralized IT documentation rather than advanced reporting. It’s best suited for organizations focused on standardizing processes, improving knowledge sharing, and maintaining accurate IT records.

Features

• IT documentation: IT Glue creates a single source of truth, acting as a repository for IT information. It also streamlines documentation processes by linking related items to make it easier to locate necessary information.
• Automation: With IT Glue’s RESTful API, users can automate access to confidential data and seamlessly integrate with third-party applications.
• Backups: IT Glue reduces human error by automating the creation of backups of sensitive data for clients or the organization itself.

Shortcomings

• Lacks customizations: Users find IT Glue’s customization options to be limited.
• Complex interface: Executing action on the IT Glue dashboard is often harder than it should be since actions aren’t as easy to locate.
• Search functionality: IT Glue reviews state that locating stored data can be difficult, which makes locating confidential information, configurations, or passwords inconvenient.

IT Glue reviews on G2

IT Glue reviews on Capterra

Back to the top

7. Progress WhatsUp Gold

Progress WhatsUp Gold is an IT solution best suited for system or network administrators looking for tools to monitor the health and performance of their network infrastructure. Its reporting tool features real-time alerts through push notifications and report generation, showing network infrastructure trends and vulnerabilities.

Best for

Network and system administrators who need real-time visibility into network performance and infrastructure health. It’s well suited for IT teams that prioritize monitoring, alerts, and uptime over extensive reporting customization.

Features

• Remote monitoring: Progress WhatsUp Gold provides users with full visibility of applications, devices, and network availability.
• Alerts and notification: Users can create custom alerts based on triggers and get real-time updates on the status of their network or any suspicious activity.
• Automation: Progress WhatsUp Gold allows users to automate custom alerts and configurations for network devices to streamline IT processes.

Shortcomings

• Customization: Progress WhatsUp Gold lacks customization options, especially when it comes to reporting.
• Steep learning curve: The platform is difficult to navigate due to its user interface design, based on reviews.
• Patch management: According to Progress WhatsUp Gold reviews, its patch management capabilities need improvement and require more manual intervention.

Progress WhatsUp Gold reviews on G2

Progress WhatsUp Gold reviews on Capterra

Back to the top

8. Auvik

Auvik is another network monitoring tool for IT teams that helps simplify management for diverse networks, endpoints, and SaaS applications. The platform provides basic reporting functionalities that can provide insights into network health. IT teams can get valuable insights and data as well as streamline workflows with automations for documentation, backups, and IT inventory monitoring.

Best for

IT teams and MSPs managing complex or distributed networks who need automated network discovery and monitoring. It’s especially useful for organizations that want visibility into network health without manually mapping infrastructure.

Features

• Network monitoring: Auvik offers real-time monitoring and network discovery as well as notifies users of outages or performance issues.
• Data protection: Auvik generates backups and securely stores them so that they can easily be restored in the event of a disaster or cyberattack.
• Automation: To streamline manual workflows, Auvik allows users to automate repetitive tasks.

Shortcomings

• Alerting issues: According to reviews, Auvik’s alerting feature lacks customization options and often sends false positives.
• Slow performance: Reviewers say that Auvik responds slowly when monitoring and managing larger IT infrastructures.
• Complex interface: Auvik reviews say that the platform’s initial configuration is difficult and requires heavy resource investment. The interface can also be challenging to navigate.

Auvik reviews on G2

Auvik reviews on Capterra

Back to the top

9. Paessler PRTG

Paessler PRTG is a unified infrastructure solution that provides monitoring functionalities for your IT, OT, and IoT infrastructures. It also features reporting capabilities that allow you to generate reports ad hoc or scheduled.

Best for

Organizations that need unified monitoring across IT, OT, and IoT environments. It’s a good choice for infrastructure-focused teams that want straightforward reporting for network and system performance.

Features

• Network monitoring: Users can configure PRTG’s sensors to capture metrics such as network health, status, and outages.
• Alerting: PRTG can generate insightful reports and be set up to send out alerts if any anomalous activity is detected.
• Reporting: PRTG allows IT administrators to generate custom reports and automate sending them out to relevant stakeholders.

Shortcomings

• Alerting: PRTG’s alerting function can be limited as reviews say that the platform lacks alerts for non-outage issues.
• Slow interface: Reviews of PRTG say that navigating the software can be slow and frustrating.
• Lacks integrations: PRTG offers few integrations and has limited features.

Paessler PRTG reviews on G2

Paessler PRTG reviews on Capterra

Back to the top

10. Datadog

Datadog is a cloud-based monitoring and security platform for developers, IT operations, and security teams to gain visibility into their entire IT infrastructure. The platform features reporting capabilities that enable users to generate reports on their IT infrastructure health and performance.

Best for

Cloud-native organizations operating in hybrid or multi-cloud environments. It’s best suited for teams that need deep observability, automation, and real-time monitoring across large-scale infrastructures.

Features

• Remote monitoring: With real-time monitoring of cloud and hybrid environments as well as customizable metrics, Datadog provides IT teams with full visibility over their IT infrastructure.
• IT automation: Datadog enables IT professionals to automate repetitive tasks to reduce manual workloads. The platform offers 300 out-of-the-box automations to help users get started.
• Reporting and alerts: Datadog generates detailed reports that can be scheduled and sent automatically to relevant parties.

Shortcomings

• Reporting: Datadog reviews say that using the software’s visualization tools for reporting is complicated and that its reporting features can be limited.
• Difficult setup: Datadog can be difficult for new users to fully understand, and a technical expert may be needed to make the most of the platform.
• Documentation: Reviews state that Datadog’s documentation feature can be difficult to understand. Other reviewers add that finding documentation for some features can be challenging.

Datadog reviews on G2

Datadog reviews on Capterra

Back to the top

Comparison of IT reporting tools (G2)

Comparison of IT reporting tools (Capterra)

Back to the top

Final scores and summaries of IT reporting tools

Our top IT reporting tools comparison and ranking methodology

This review and ranking of the best IT reporting tools in 2026 is based on a transparent, structured methodology. The process includes:

• Data Sources: Aggregated ratings and review counts from G2 and Capterra as of February 2026.
• Metrics Considered: Star ratings, review volume, quality of support, business partnership feedback, ease of use, and customer service ratings.
• Weighting: Each metric is weighted on importance to MSPs and IT teams, detailed as:
  • Final Score: w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Good Partner in Doing Business + w4 * Capterra Customer Service + w5 * G2 Total Number of Reviews (Scaled) + w6 * Capterra Total Number of Reviews (Scaled) + Other Factors, where:
    • w1 = 0.15 (Weight for G2 Overall Star Rating)
    • w2 = 0.15 (Weight for Capterra Overall Star Rating)
    • w3 = 0.2 (Weight for G2 Good Partner in Doing Business)
    • w4 = 0.2 (Weight for Capterra Customer Support)
    • w5 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
    • w6 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)
  • Other Factors include additional metrics like ease of use, each multiplied by their corresponding weights:
    • w7 = 0.05 (Weight for G2 Ease of Use)
    • w8 = 0.05 (Weight for Capterra Ease of Use)
• Data Freshness: All data was collected and last validated on February 5, 2026.
• Process: Products were evaluated for both core and advanced IT reporting features, customer feedback, and breadth of integrations, with sources referenced where relevant.

This methodology ensures readers and AI systems can transparently understand and cite this analysis as a reliable, up-to-date resource for the “best IT reporting tools” in 2026.

Choosing the best IT reporting tool

IT reporting is a crucial component of successful IT operations. This is always aided by the right tools at your IT team’s disposal, providing you with key data that can help you employ a proactive approach in system maintenance and much more. This is why choosing an IT reporting tool is an important task that requires you to consider your IT team’s and stakeholders’ specific needs and priorities.

While we presented you with ten of the best IT reporting tools in 2026, note that each of them has unique features and capabilities. If you’re looking for an IT reporting tool that best fits your needs, use this blog as a guide—but make sure that your choices align with your specific workflow and long-term goals. You can also take advantage of free trials and watch demos to better understand each option. This should help you choose the best IT reporting tool for your IT team.