What is IT asset management?
IT asset management (ITAM) software enables managed service providers (MSPs) and IT teams to manage IT assets efficiently and ensure they work efficiently. Assets refer to hardware such as desktops, mobile devices, printers, and servers, as well as intangible assets such as software licenses and digital data.
ITAM solutions streamline the entire lifecycle of IT assets, from configuring and deploying new assets to monitoring their usage to ensuring data security when decommissioning assets.
Organizations greatly benefit from ITAM solutions, which are crucial in enhancing a business’s security posture. A study by Gartner shows that the right ITAM solution saves businesses up to 30% in the first year and then 5% in the following years.
Maintaining an up-to-date inventory of all IT assets also enables businesses to identify potential vulnerabilities and remediate them quickly.
Since ITAM software is so beneficial for businesses, selecting the best IT asset management software strengthens the organization’s security posture and improves IT efficiency.
Table of Contents
Best IT Asset Management Software for 2024
- NinjaOne
- ServiceNow IT Asset Management
- Pulseway
- ManageEngine Asset Explorer
- InvGate Insight
- Device42
- PDQ Deployment and Inventory
- Oomnitza
- GoCodes
- Lansweeper
Monitor and manage your IT assets with NinjaOne and start your free endpoint management trial.
Key features of IT asset management solutions
1. IT asset monitoring
Full visibility of the hardware, software, and cloud IT assets allows technicians to spot anomalies, security vulnerabilities, or bugs, allowing for proactive action to remedy these issues. Monitoring device and server resources allows MSPs and IT Teams to optimize the usage of these assets.
2. Patch management
An IT asset’s life cycle includes maintenance, ensuring that applications and software have the latest updates. Updating software and devices protects them from security vulnerabilities and ensures smooth device performance.
3. Compliance management
One key feature of an ITAM solution is the ability to manage software licenses, which reduces the risk of legal penalties related to non-compliance. Additionally, keeping software compliant with industry standards protects sensitive business data from security vulnerabilities.
4. Robust automation
Powerful automation can handle many of the tasks for maintaining IT assets through their lifecycle. NinjaOne enables technicians to deploy software with specific configurations that ensure endpoints are always up-to-date. Decommissioned devices can be managed to ensure no sensitive business information can be accessed.
5. Scalability
A rapidly growing business needs to remain agile and adapt to a growing IT asset inventory. That’s why choosing a flexible and scalable ITAM solution will greatly benefit your organization in the long run. Rather than spending more to expand or switch to a different vendor, a scalable solution can accommodate ever-changing business needs.
Now that you know what to look for in good ITAM software, you can decide which provider will best meet your organization’s needs. Keep reading for a breakdown of the best ITAM solution on the market.
Which is the best asset management tool?
All G2 & Capterra ratings data as of April 2024.
1. NinjaOne
NinjaOne is a modern unified IT management solution that enables organizations to remotely track IT assets from a single pane of glass. With NinjaOne’s unified endpoint management solution, MSPs and IT teams can leverage full visibility and control over IT assets, ensuring robust security and high performance during their lifecycles.
Its powerful remote capabilities allow users to deploy software, keep devices updated and secure, and use remote access and automation to remediate any issues. As #1 in support and service for customer support for over five years, NinjaOne is a reliable and efficient partner for any business or MSP looking to streamline IT asset management operations.
What users say
NinjaOne reviews on G2
| Category | NinjaOne Rating |
|---|---|
| Overall | 4.8 out of 5 (1,103) |
| Has the product been a good partner in doing business? | 9.6 |
| Quality of Support | 9.4 |
| Ease of Admin | 9.3 |
| Ease of Use | 9.3 |
NinjaOne reviews on Capterra
| Category | NinjaOne Rating |
|---|---|
| Overall | 4.8 out of 5 (204) |
| Ease of Use | 4.8 |
| Customer Service | 4.8 |
| Features | 4.6 |
| Value for Money | 4.7 |
| Likelihood to Recommend | 92% |
NinjaOne’s IT management software has no forced commitments and no hidden fees.
If you’re ready, request a free quote, sign up for a 14-day free trial, or watch a demo.
2. ServiceNow IT Asset Management
ServiceNow IT Asset Management is an ITAM platform that allows users to manage physical, virtual, and cloud IT assets from a single console. Users can also manage software licensing to ensure compliance.
ServiceNow IT Asset Management reviews on G2
| Category | ServiceNow IT Asset Management Rating |
|---|---|
| Overall | 4.5 out of 5 (57) |
| Has the product been a good partner in doing business? | 8.6 |
| Quality of Support | 8.9 |
| Ease of Admin | 8.8 |
| Ease of Use | 9.3 |
ServiceNow IT Asset Management reviews on Capterra
| Category | ServiceNow IT Asset Management Rating |
|---|---|
| Overall | 4.7 out of 5 (182) |
| Ease of Use | 4.7 |
| Customer Service | 4.7 |
| Features | 4.5 |
| Value for Money | 4.7 |
| Likelihood to Recommend | 90% |
3. Pulseway
Pulseway is an RMM solution that provides real-time monitoring and management of IT assets. It presents real-time data from hardware and software assets and allows for remote remediation.
Pulseway reviews on G2
| Category | Pulseway Rating |
|---|---|
| Overall | 4.5 out of 5 (57) |
| Has the product been a good partner in doing business? | 9.0 |
| Quality of Support | 8.5 |
| Ease of Admin | 9.0 |
| Ease of Use | 9.2 |
Pulseway reviews on Capterra
| Category | Pulseway Rating |
|---|---|
| Overall | 4.7 out of 5 (182) |
| Ease of Use | 4.7 |
| Customer Service | 4.7 |
| Features | 4.5 |
| Value for Money | 4.7 |
| Likelihood to Recommend | 90% |
4. ManageEngine Asset Explorer
ManageEngine Asset Explorer is ITAM software best known for its comprehensive reporting and robust tracking tools. It consolidates all physical and virtual IT asset data into a single view.
ManageEngine Asset Explorer reviews on G2
| Category | ManageEngine Asset Explorer Rating |
|---|---|
| Overall | 4.5 out of 5 (11) |
| Has the product been a good partner in doing business? | 7.9 |
| Quality of Support | 8.1 |
| Ease of Admin | 9.0 |
| Ease of Use | 8.9 |
ManageEngine Asset Explorer reviews on Capterra
| Category | ManageEngine Asset Explorer Rating |
|---|---|
| Overall | 4.6 out of 5 (570) |
| Ease of Use | 4.6 |
| Customer Service | 4.7 |
| Features | 4.4 |
| Value for Money | 4.5 |
| Likelihood to Recommend | 87% |
5.InvGate Insight
InvGate Insight is an ITAM platform that tracks the status of on-premise and cloud-based IT assets in real time and centralizes data from multiple sources. It can also track hardware inventory issues and software licenses.
InvGate Insight reviews on G2
| Category | InvGate Insight Rating |
|---|---|
| Overall | 4.3 out of 5 (11) |
| Has the product been a good partner in doing business? | 9.4 |
| Quality of Support | 8.5 |
| Ease of Admin | 9.7 |
| Ease of Use | 8.3 |
InvGate Insight reviews on Capterra
| Category | InvGate Insight Rating |
|---|---|
| Overall | 4.5 out of 5 (343) |
| Ease of Use | 3.6 |
| Customer Service | 3.8 |
| Features | 3.6 |
| Value for Money | 3.9 |
| Likelihood to Recommend | 66% |
6. Device42
Device42 is a comprehensive ITAM software that scans for assets and monitors an organization’s IT infrastructure. It can determine issues such as under-utilized assets or duplicate software and can be configured to resolve these issues quickly.
Device42 reviews on G2
| Category | Device42 Rating |
|---|---|
| Overall | 4.8 out of 5 (45) |
| Has the product been a good partner in doing business? | 9.5 |
| Quality of Support | 9.6 |
| Ease of Admin | 8.8 |
| Ease of Use | 8.9 |
Device42 reviews on Capterra
| Category | Device42 Rating |
|---|---|
| Overall | 4.8 out of 5 (60) |
| Ease of Use | 4.8 |
| Customer Service | 5.0 |
| Features | 4.7 |
| Value for Money | 4.9 |
| Likelihood to Recommend | 94% |
7. PDQ Deployment and Inventory
PDQ Deployment and Inventory can scan for IT assets and collect and keep data updated and secure. It offers patch management to ensure their performance and security. Remote access allows technicians to manage and remediate device issues even if they are far away.
PDQ Deployment and Inventory reviews on G2
| Category | PDQ Deployment and Inventory Rating |
|---|---|
| Overall | 4.9 out of 5 (261) |
| Has the product been a good partner in doing business? | 9.7 |
| Quality of Support | 9.5 |
| Ease of Admin | 9.5 |
| Ease of Use | 9.5 |
PDQ Deployment and Inventory reviews on Capterra
| Category | PDQ Deployment and Inventory Rating |
|---|---|
| Overall | 4.8 out of 5 (334) |
| Ease of Use | 4.7 |
| Customer Service | 4.8 |
| Features | 4.7 |
| Value for Money | 4.8 |
| Likelihood to Recommend | 93% |
8. Oomnitza
Oomnitza is a cloud-native ITAM that consolidates all the tools needed to track an asset throughout its lifecycle. It can automate workflows to reduce the load on an organization’s IT team and free them up to work on more strategic tasks.
Oomnitza reviews on G2
| Category | Oomnitza Rating |
|---|---|
| Overall | 4.8 out of 5 (130) |
| Has the product been a good partner in doing business? | 9.6 |
| Quality of Support | 9.5 |
| Ease of Admin | 9.7 |
| Ease of Use | 9.7 |
Oomnitza reviews on Capterra
| Category | Oomnitza Rating |
|---|---|
| Overall | 4.4 out of 5 (8) |
| Ease of Use | 3.9 |
| Customer Service | 4.8 |
| Features | 4.3 |
| Value for Money | 4.3 |
| Likelihood to Recommend | 81% |
9. GoCodes
GoCodes is a cloud-based ITAM software that provides a comprehensive view of an organization’s entire IT asset inventory, enabling more informed decision-making and strategic planning. It simplifies the tracking and management of IT assets through rugged labels, cloud software, scanner apps, and GPS tracking.
GoCodes reviews on G2
| Category | GoCodes Rating |
|---|---|
| Overall | 4.6 out of 5 (24) |
| Has the product been a good partner in doing business? | 9.6 |
| Quality of Support | 9.2 |
| Ease of Admin | 9.1 |
| Ease of Use | 9.5 |
GoCodes reviews on Capterra
| Category | GoCodes Rating |
|---|---|
| Overall | 4.4 out of 5 (240) |
| Ease of Use | 4.3 |
| Customer Service | 4.4 |
| Features | 4.1 |
| Value for Money | 4.3 |
| Likelihood to Recommend | 81% |
10. Lansweeper
Lansweeper is an ITAM solution that centralizes asset data, allowing users to monitor hardware and software in their IT environment. It consolidates key IT inventory tools such as license management, network discovery, and software distribution.
Lansweeper reviews on G2
| Category | Lansweeper Rating |
|---|---|
| Overall | 4.4 out of 5 (56) |
| Has the product been a good partner in doing business? | 9.2 |
| Quality of Support | 8.8 |
| Ease of Admin | 9.0 |
| Ease of Use | 8.7 |
Lansweeper reviews on Capterra
| Category | Lansweeper Rating |
|---|---|
| Overall | 4.5 out of 5 (62) |
| Ease of Use | 4.5 |
| Customer Service | 4.3 |
| Features | 4.5 |
| Value for Money | 4.6 |
| Likelihood to Recommend | 94% |
Final scores and summaries of IT asset management software
| Vendor | Final Score | Summary |
| NinjaOne | 2.068 | NinjaOne is a modern unified IT management solution with ITAM capabilities to track IT assets remotely from a single console. |
| PDQ Deployment and Inventory | 1.360 | PDQ Deployment and Inventory scans for IT assets collect data, and keeps the assets updated and secure. |
| Manage Engine Asset Explorer | 1.276 | ManageEngine Asset Explorer is an ITAM software best known for its comprehensive reporting and robust tracking tools. |
| InvGate Insight | 1.015 | InvGate Insight is an ITAM platform that tracks on-premise and cloud-based IT asset status and centralizes data from multiple sources. |
| GoCodes | 0.978 | GoCodes is a cloud-based ITAM software that provides a comprehensive view of an organization’s entire IT asset inventory. |
| Pulseway | 0.968 | Pulseway is an RMM solution with ITAM capabilities that provides real-time monitoring and management of IT assets. |
| ServiceNow IT Asset Manager | 0.960 | ServiceNow is an ITAM platform that allows users to manage physical, virtual, and cloud IT assets from a single console. |
| Device42 | 0.860 | Device42 is a comprehensive ITAM software that scans for assets and monitors an organization’s IT infrastructure. |
| Oomnitza | 0.850 | Oomnitza is a cloud-native ITAM that consolidates all the tools you need to track an asset throughout its lifecycle. |
| Lansweeper | 0.845 | Lansweeper is an ITAM solution that centralizes asset data, allowing users to monitor hardware and software in their IT environment. |
Our rankings formula
To derive the final score for each vendor, we employed a weighted formula that takes into account various metrics. Here’s how it breaks down:
Final Score = w1 * G2 Overall Star Rating + w2 * Capterra Overall Star Rating + w3 * G2 Likelihood to Recommend + w4 * Capterra Likelihood to Recommend + w5 * G2 Total Number of Reviews (Scaled) + w6 * Capterra Total Number of Reviews (Scaled) + Other Factors
Where:
w1 = 0.15 (Weight for G2 Overall Star Rating)
w2 = 0.15 (Weight for Capterra Overall Star Rating)
w3 = 0.2 (Weight for G2 Likelihood to Recommend)
w4 = 0.2 (Weight for Capterra Likelihood to Recommend)
w5 = 0.1 (Weight for G2 Total Number of Reviews, Scaled)
w6 = 0.1 (Weight for Capterra Total Number of Reviews, Scaled)
Other Factors include additional metrics like ease of use, each multiplied by their corresponding weights:
w7 = 0.05 (Weight for G2 Ease of Use)
w8 = 0.05 (Weight for Capterra Ease of Use)
Keep track of all your IT assets
ITAM software helps organizations track and manage their IT assets throughout their lifecycle, from acquisition to disposal. Thus, finding an ITAM solution that best addresses your business’s unique requirements requires thorough research. Hands-on experience with the ITAM software you’re considering can help make the decision easier, so take advantage of the free trials providers offer.
Start with assessing your organization’s specific needs and pain points that you want to address. Consider factors such as the size of your IT environment and the types of assets you need to manage (hardware or software). Once you understand the features you need in your ITAM solution, it will be easier to decide which solution is right for your organization.
