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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.

Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.

App Protection Policies in Intune: MAM vs MDM Scenarios

Featured Videos

App Protection Policies in Intune: MAM vs MDM Scenarios

What Is an MSP Platform? Definition, Features, and Benefits

How to Backup SharePoint Site Collections

How to Create a Centralized Security Log Collection Strategy for MSP Clients

How to centralize Microsoft Teams backups across locations and formats

Artificial Intelligence Applications in ITSM

Browse all videos

Backup

How to Backup SharePoint Site Collections

How to centralize Microsoft Teams backups across locations and formats

How to Align File-Level and Full-System Recovery Expectations with Clients

5 Best Data Backup and Recovery Software

Compare

5 Best Data Backup and Recovery Software

SaaS Backup Solutions: 5 Best Tools for SaaS Protection

The Best Patch Management Software for IT

Best Secure Remote Access Software for IT Professionals

Data Management

How to Build a Tenant-Wide Change Log Using Audit Logs and Power Automate

How to Add “Find Empty Folders” to the Context Menu in Windows 11

Best Practices for Safe SharePoint Backups

How to Manage External Sharing Settings in SharePoint and OneDrive at Scale

Endpoint Management

How to Build a Custom Endpoint Health Scorecard Without Built-In Reporting Tools

How to Build an Endpoint Performance Baseline Using Built-in Windows Tools and PowerShell

How to Script Automatic Clean-Up of Temporary Files and Old User Profiles on Remote Machines

How to Build an End-of-Life Governance Policy for Legacy and Niche Client Equipment

Google Chrome

How to Change Google Chrome Download Location

How Do I Save Passwords on Google Chrome?

How to Enable and Disable Google Chrome Background Tab Throttling in Windows

How to Open and Use Chrome Task Manager

IT Documentation

How to Rotate and Document Team Maintenance Tasks Without Relying on Tools

How to Capture and Reuse “Edge-Case” Client Issues Without Losing Context

How MSPs Can Use Playbooks to Streamline Repetitive Tasks

How to Build a Tool-Centric Onboarding Process for New MSP Technicians

IT Ops

Why You Need Endpoint Data Recovery

Why IT Asset Management is Essential for Modern IT Teams

Which IT KPIs Should You Track?

What to Look for in an End-User Portal for Self-Service

IT Ticketing

Artificial Intelligence Applications in ITSM

Guide to Implementing Generative AI in ITSM

How to Track Technician Time Without Micromanaging

How to Integrate RMM With PSA and Ticketing Systems for Seamless Incident Response

Linux

Essential Linux Commands Users Should Know

How to Secure Your Linux Server

How to Configure a Linux Firewall: The Ultimate Guide

Linux Log Management: Techniques and Best Practices

Mac OS

How to Set Up VPN on macOS

Complete Guide: What Is iOS Profile and Device Management?

What Is FileVault Disk Encryption & How Does it Work?

MDM

App Protection Policies in Intune: MAM vs MDM Scenarios

Complete Guide to Compliance Policies and Conditional Access in Intune

Complete Guide to Mobile Threat Defense (MTD) Integrations

How to Enforce Compliance Policies Without Locking Out End Users Using Intune Grace Period

MSP Growth

What Is an MSP Platform? Definition, Features, and Benefits

How to Create a Centralized Security Log Collection Strategy for MSP Clients

How to Build a Custom Endpoint Health Scorecard Without Built-In Reporting Tools

How to Align File-Level and Full-System Recovery Expectations with Clients

Network Management

How to Integrate Patch Caching Into Client Network Design

How to Prevent VLAN-Hopping in MSP Networks

How to Enable or Disable Remote Assistance Connections in Windows 11

How to View All Network Shares on a Windows PC

NinjaOne

Why You Should Learn PowerShell (With Resources to Start)

Patch Management

How to Report on Patch Failure Root Causes Without a Dedicated Analytics Tool

The Best Patch Management Software for IT

How to Integrate Patch Caching Into Client Network Design