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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This comparison represents our assessment of publicly available product capabilities as of January 2025. Our evaluation draws on vendor-provided materials, including product documentation and release notes, as well as publicly available pricing information, customer feedback, and analyst insights. Where applicable, details were reviewed against the vendor’s then-current generally available (GA) release as of the date indicated.

Enterprise IT leaders evaluating endpoint management platforms don’t just compare features: they also assess the time it takes to deliver value, the number of people needed to operate the system, and the actual cost after deployment, training, and ongoing operation.

NinjaOne delivers measurable results. On average, deployment is completed in less than 30 days; operators become proficient in less than 10 days. There is no infrastructure to provision, no phased rollout, and no deployment project scope to define: cloud-native SaaS means your team becomes productive in days, not months.

Your team configures, operates, and scales the system without dedicated administrators, proprietary query languages, or ongoing vendor support. And all of this on a unified platform, with no mandatory professional services, no premium support tiers, no hidden renewal costs, and rich features that don’t compromise the digital employee experience your organization is striving for.

Snapshot Report Citation: IDC Business Value Snapshot sponsored by NinjaOne, The Business Value of NinjaOne for IT Operations, Doc #US54520326-BVS, May 2026.

How to Change Notifications Priority in Windows 11

Featured Videos

How to Change Notifications Priority in Windows 11

5 Best Data Backup and Recovery Software

How to Add E: Drive to File Explorer Navigation Pane in Windows 11

How to Capture and Reuse “Edge-Case” Client Issues Without Losing Context

How to Build a Tenant-Wide Change Log Using Audit Logs and Power Automate

How To Create Custom RMM Remediation Scripts to Correct DNS, Patching, and BitLocker Issues Automatically

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Backup

5 Best Data Backup and Recovery Software

How to Test Restore Readiness for Microsoft 365 Data

How to Build a Client-Ready Backup Matrix for Strategic QBR Conversations

Best Practices for Safe SharePoint Backups

Compare

5 Best Data Backup and Recovery Software

SaaS Backup Solutions: 5 Best Tools for SaaS Protection

The Best Patch Management Software for IT

Best Secure Remote Access Software for IT Professionals

Data Management

How to Build a Tenant-Wide Change Log Using Audit Logs and Power Automate

How to Add “Find Empty Folders” to the Context Menu in Windows 11

Best Practices for Safe SharePoint Backups

How to Manage External Sharing Settings in SharePoint and OneDrive at Scale

Endpoint Management

How to Build an End-of-Life Governance Policy for Legacy and Niche Client Equipment

How to Establish a Lean Asset Lifecycle Policy for SMB Clients

How to Enable or Disable Efficiency Mode When Connected to Power in Microsoft Edge

How to Standardize Endpoint Naming Conventions Across Clients Without Intune or Autopilot

Google Chrome

How to Change Google Chrome Download Location

How Do I Save Passwords on Google Chrome?

How to Enable and Disable Google Chrome Background Tab Throttling in Windows

How to Open and Use Chrome Task Manager

IT Documentation

How to Capture and Reuse “Edge-Case” Client Issues Without Losing Context

How MSPs Can Use Playbooks to Streamline Repetitive Tasks

How to Build a Tool-Centric Onboarding Process for New MSP Technicians

How to Build a Technician-Centered MSP Knowledge Base

IT Ops

Why You Need Endpoint Data Recovery

Why IT Asset Management is Essential for Modern IT Teams

Which IT KPIs Should You Track?

What to Look for in an End-User Portal for Self-Service

IT Ticketing

How to Integrate RMM With PSA and Ticketing Systems for Seamless Incident Response

How to Manually Track and Report SLA Breaches Without a PSA or Automation Platform

How MSPs Can Run a Quarterly Ticket Categorization Audit

How to Set Up Approval-Based Workflows for Admin Access Requests

Linux

Essential Linux Commands Users Should Know

How to Secure Your Linux Server

How to Configure a Linux Firewall: The Ultimate Guide

Linux Log Management: Techniques and Best Practices

Mac OS

How to Set Up VPN on macOS

Complete Guide: What Is iOS Profile and Device Management?

What Is FileVault Disk Encryption & How Does it Work?

MDM

Complete Guide to Compliance Policies and Conditional Access in Intune

Complete Guide to Mobile Threat Defense (MTD) Integrations

How to Enforce Compliance Policies Without Locking Out End Users Using Intune Grace Period

5 Best Android MDM Solutions

MSP Growth

How to Capture and Reuse “Edge-Case” Client Issues Without Losing Context

How MSPs Can Use Playbooks to Streamline Repetitive Tasks

How to Run a Quarterly SaaS Cost Audit Without External Tools

How to Securely Manage MSP Tool Credentials Without Using a Vault

Network Management

How to Integrate Patch Caching Into Client Network Design

How to Prevent VLAN-Hopping in MSP Networks

How to Enable or Disable Remote Assistance Connections in Windows 11

How to View All Network Shares on a Windows PC

NinjaOne

Why You Should Learn PowerShell (With Resources to Start)

Patch Management

How to Report on Patch Failure Root Causes Without a Dedicated Analytics Tool

The Best Patch Management Software for IT

How to Integrate Patch Caching Into Client Network Design