The NinjaOne Platform for MSPs
For MSPs, by MSPs: total visibility, built-in security, and powerful automation in one unified platform.
Remote Monitoring & Management
MSPs live and die by efficiency. NinjaOne’s cloud-native RMM gives you proactive visibility, automated policy-based management, and real-time alerting so you can deliver faster service, reduce ticket volumes, and scale without adding headcount. More about RMM
Mobile Device Management
Your customers’ end-users aren’t just on desktops anymore. With NinjaOne MDM, MSPs can secure and manage Android and Apple devices across all operating systems in one console — keeping mobile workforces productive while reducing risk for your clients. More about MDM
Remote Access
Resolve client issues in seconds with one-click access to Windows, Mac, and Linux endpoints directly from the NinjaOne console. Technicians get the control they need without juggling extra tools — helping MSPs deliver fast, reliable client support. More about NinjaOne Remote
Endpoint Backup
Protect your clients and your margins. NinjaOne Backup was built for MSP ransomware recovery, with encryption, MFA, and flexible recovery options that give you confidence you can meet client SLAs and compliance demands. More about Backup
SaaS Backup
MSPs are increasingly accountable for Microsoft 365 and Google Workspace environments. NinjaOne SaaS Backup automates protection across these platforms so you can offer reliable data recovery and peace of mind without extra overhead. More about SaaS Backup
PSA
NinjaOne PSA combines ticketing, documentation, IT asset management, and time tracking in a lightweight, efficient package — up to 3 licenses included free to help MSPs grow without added costs.
The NinjaOne platform also directly integrates with leading PSA and ITSM solutions, giving you the flexibility to build the stack that works best for your business. More about PSA
Better services, less stress
Support every device and OS – no matter where they are – from a single, unified platform. Deploy faster, cut costs, and free your techs from busywork so they can focus on what really drives client value.
Automation that pays off
Manual tasks don’t scale — smart automation does. NinjaOne automates patching, software deployment, and provisioning with easy-to-configure policies and workflows — giving MSPs full control while boosting efficiency, scalability, and profitability without extra headcount.
Security that stays ahead
Stay ahead of issues before users ever notice. Real-time monitoring and proactive remediation slash ticket volume, improve response times, and strengthen your clients’ security posture.
Customers love NinjaOne
saved time on manual tasks through automation
replaced 3-4 tools with NinjaOne
How MSPs Win with NinjaOne
Control your IT costs
Margins matter. NinjaOne’s flexible pricing lets you scale services up or down without locking into long-term commitments or taking on unnecessary risk.
One platform, total visibility
NinjaOne unifies RMM, backup, ticketing, and documentation into a single pane of glass, giving your team one source of truth and seamless automation across workflows. Fewer headaches and faster resolutions.
Consistent service, greater efficiency
MSPs succeed when every tech can do more with less effort. NinjaOne automates patching, monitoring, and software deployment so your team delivers consistent, high-quality results across clients without burning extra hours.
Simplify service delivery
Too many tools and steep learning curves can slow you down. NinjaOne replaces multiple point tools with one intuitive platform that’s easy to deploy and quick to learn. Your team ramps faster, runs smoother, and protects margins as you grow.
Automate to grow profitably
Repetitive work eats into margins. NinjaOne’s automation engine makes scripting and workflows accessible to every tech — so you can deliver consistent, high-quality services at scale without adding more headcount.
Attract and retain talent
Turnover is costly for MSPs. With NinjaOne, new hires get productive in days instead of months, and existing techs stick around because the platform makes their work easier, not harder. A happier team means happier clients.
Maximize automation, maximize scale
Automate everything from one-click fixes to multi-step workflows. Deliver consistency and free technicians to focus on high-value client needs.
Integrate across the enterprise stack
Seamlessly connect with the PSA and ITSM systems that power large MSPs. Leverage direct EPP integrations and extend into SIEM and compliance workflows through NinjaOne’s open API — keeping enterprise operations connected without disruption.
Accelerate technician productivity
Get technicians delivering value fast. NinjaOne’s intuitive design and on-demand training shorten ramp times, reduce turnover, and keep distributed teams productive across geographies.
Deliver security and compliance at scale
Enterprise MSPs are trusted to protect clients against risk. NinjaOne strengthens your security posture with built-in third-party patching, encryption, MFA, and automation that help you meet SLAs and compliance requirements with confidence.
Drive innovation and new services
Enterprise-Grade usability
NinjaOne standardizes workflows and streamlines service delivery across thousands of endpoints and dozens of techs, ensuring consistency and efficiency no matter how big you grow.
Why MSPs choose NinjaOne
Transparent & Community Driven
Built by MSPs, for MSPs. NinjaOne is founder-led and not PE-owned, with ex-MSPs in product leadership and a thriving community of 9,000+ peers shaping our public roadmap. With month-to-month pricing and 300+ new features each year, we stay aligned with MSP success — not outside investors.
Ease of Use and Efficiency
Ranked the #1 easiest-to-use IT management platform, NinjaOne helps techs support more endpoints, resolve tickets faster, and deliver consistent service without complexity.
Powerful Automation
NinjaOne delivers powerful automation for patching, monitoring, software deployment, and more. With a library of 300+ pre-built scripts and policy-based management, MSPs save hours per week per tech and reduce ticket volume by up to 75%.
Comprehensive Patching
NinjaOne keeps clients secure and compliant with automated patching for Windows, macOS, Linux, and 4,000+ third-party apps — all from a single platform.
Scalability
NinjaOne is designed to grow with businesses, effortlessly handling hundreds or thousands of endpoints and supporting both emerging and large MSPs.
Excellent Customer Support
With free onboarding, unlimited support, and extensive training resources, NinjaOne partners with MSPs to ensure you can implement quickly and get the most value from the platform.
ADM Computing Streamlines MSP Operations with NinjaOne
This is why customers trust us
20%
fewer on-site visits
“NinjaOne has really allowed us to attack and resolve tickets much faster for our customers.”
93%
MTTR improvement
“Our mantra is to automate everything, and NinjaOne is a big part in helping us achieve that.”
3X
client base
“NinjaOne has an intuitive, easy-to-use interface. Our staff pick it up very quickly.”
1000's
devices migrated in 1 week
“With NinjaOne, we’re able to run our business profitably, continue to scale, and deliver best-in-class IT services.”
99%
Less time for patching
“We’ve shortened how long we’re connected to an endpoint from 15 minutes to 5 minutes.”
95%
time reduction deploying new devices
“NinjaOne is a huge force multiplier for us. It’s effectively like hiring two full-time employees.”
30-60
min to deploy to a client
“NinjaOne’s automation abilities have been invaluable to us as a company.”
5
tools replaced by NinjaOne
“NinjaOne’s support team is fantastic. We wanted to work with an RMM provider that was transparent about its roadmap.”
NinjaOne Integrations
Resources
FAQs
How does NinjaOne help MSPs support remote and distributed employees?
What types of IT tasks can be automated with NinjaOne?
You can automate repetitive tasks such as software deployment, device provisioning, configuration, patch management, and system monitoring to save time and reduce manual effort.
How does NinjaOne contribute to improving an MSP's security posture?
Active monitoring and proactive remediation help identify and resolve issues before they impact end-users, reducing ticket volumes and strengthening overall security.
Can NinjaOne replace multiple IT management tools?
Yes, NinjaOne integrates RMM, backup, ticketing, and documentation into a unified platform, allowing you to manage everything through a single interface and eliminate the need for 10–15 separate tools.
How flexible is NinjaOne’s pricing for MSPs?
Is NinjaOne easy for new IT staff to learn and use?
The intuitive design and user-friendly interface make onboarding and training quick, allowing new team members to become productive with minimal downtime.
What scripting languages can be used to automate tasks in NinjaOne?
You can automate routine tasks using familiar scripting languages within NinjaOne’s accessible automation engine, empowering your team to work efficiently.
How much can NinjaOne reduce patch deployment time?
MSPs have reported up to a 30% reduction in the time taken for patch deployments compared to previous solutions.
How does NinjaOne help MSPs scale their services as their client base grows?
NinjaOne’s platform is designed to be scalable, letting you add or remove endpoints and services easily. This flexibility means you can expand or streamline operations without overcommitting financially.
What types of devices and operating systems can NinjaOne manage?
NinjaOne supports comprehensive endpoint management for a wide range of devices, including smartphones, servers, and desktops, across Windows, macOS, and Linux operating systems.
How does NinjaOne impact the efficiency of IT teams?
By automating repetitive and manual IT tasks, NinjaOne allows your team to focus on strategic projects rather than routine maintenance, increasing overall productivity and value delivery.
What onboarding or training support does NinjaOne provide for MSPs?
NinjaOne offers free onboarding and has an intuitive, easy-to-learn interface, which helps new team members get up to speed quickly with minimal disruption to service.
Can NinjaOne integrate backup and ticketing with endpoint management in one platform?
Yes, NinjaOne provides a unified platform combining endpoint management, backup, ticketing, and documentation, giving you a single source of truth and seamless operations.
How can NinjaOne help retain skilled IT staff?
Its user-friendly, centralized interface simplifies onboarding and daily workflows, reducing frustration and turnover while supporting productivity and job satisfaction.
Is NinjaOne suitable for both small and enterprise MSPs?
Yes, NinjaOne’s flexible pricing and scalable architecture make it a fit for MSPs of all sizes, adapting as your business changes.
What cost benefits do MSPs report when switching to NinjaOne?
MSPs have reported NinjaOne to be up to 40% more cost-effective than comparable endpoint management tools, with additional savings from consolidating multiple tools into one platform.