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Mobile Device Management: Remote Actions with NinjaOne MDM

MDM remote actions illustration

Key Points

Unified Mobile Device Management Across Platforms
NinjaOne MDM enables IT teams to manage both Android and Apple devices from a single, centralized platform—streamlining device visibility, control, and support for hybrid and remote workforces.

Remote Lock Capabilities for Enhanced Security
Admins can instantly lock lost or stolen devices to prevent unauthorized access, protecting sensitive corporate data without requiring physical access to the device.

Remote Wipe to Prevent Data Breaches
Devices that are lost, stolen, or decommissioned can be fully or selectively wiped remotely—ensuring corporate information is completely removed and compliance is maintained.

Passcode Reset to Minimize Downtime
IT can remotely reset forgotten or compromised device passcodes, reducing support tickets and helping users regain access quickly without productivity loss.

Policy and App Management at Scale
NinjaOne allows administrators to push device policies, deploy or remove applications, and enforce configuration standards remotely, improving compliance, security, and efficiency across all mobile endpoints.

The rise of remote and hybrid workforces presents unique challenges, blurring the lines between personal and professional devices. Whether company-owned or employee-owned, using mobile devices in today’s modern workplace is the expectation rather than the exception. We understand the complexities this can bring to your role as an IT professional.

IT teams need visibility and control over user mobile devices to ensure they’re correctly configured, compliant, and secure, ensuring the best user experience possible. But when physical access is no longer a guarantee, how do you ensure security, troubleshoot issues, and maintain productivity for a geographically dispersed workforce?

The convenience (and importance) of NinjaOne MDM remote actions

With NinjaOne MDM, IT teams can improve efficiency via streamlined workflows, user experience, and security. NinjaOne MDM enables seamless Android and Apple mobile device management alongside your other traditional endpoints, all within a single, user-friendly console.

Platform Requirements & Licensing

NinjaOne MDM may require a specific license tier. Managing Apple devices also involves integration with Apple Business Manager (ABM), and Android devices may need Android Enterprise or Google Workspace setup. Contact your NinjaOne account representative for full setup details.

But simply implementing an MDM solution isn’t enough. To optimize your mobile device management strategy, you must know how to use the platform’s features effectively. Here, we’ll explore five essential MDM remote actions, all powered by NinjaOne MDM’s capabilities.

Five NinjaOne MDM Remote Actions

MDM remote actions are a powerful feature that allows administrators to access and operate a mobile device remotely, empowering you to:

  1. Lock mobile devices down: Misplace a device? NinjaOne MDM lets you lock it remotely, securing the device’s data until it’s found and protecting it from prying eyes.
  2. Remote wipe mobile devices: For extreme situations, our remote wipe functionality ensures that sensitive information never falls into the wrong hands.
  3. Reset mobile device passcodes: This feature eliminates the need for lengthy help desk calls, saving valuable time and effort. A quick reset with NinjaOne MDM gets users back on track, minimizing downtime, and frustration.
  4. Create mobile device policies: Create and enforce mobile device policies at scale to install, block, or remove apps, configure Wi-Fi/VPN, restrict features like cameras or app stores, and use geo-fencing to tailor access by location.
  5. Protect and secure mobile devices: Manage essential security settings and enforce best practices across all your mobile devices by implementing strong passcode policies, encryption standards, and other vital security measures that safeguard your organization’s data.

Need to safeguard company devices? Watch issuing a remote wipe and take control immediately.

Compliance & Reporting Capabilities

For organizations in regulated industries, NinjaOne MDM supports compliance with standards like HIPAA, GDPR, and others through centralized logging, device inventory reporting, and audit trails. These features help IT teams validate security posture, ensure policy enforcement, and prepare for audits with confidence.

Reduce cost, increase efficiency with NinjaOne MDM

By implementing NinjaOne MDM, you can expect a significant reduction in IT workload and management complexity. Automated workflows, centralized management, and remote actions free up valuable IT resources, allowing your team to focus on more strategic initiatives, reduce costs, and increase efficiency.

In today’s dynamic workforce, a single-pane-of-glass solution that empowers you to manage, support, and secure mobile devices isn’t a luxury; it’s a necessity. NinjaOne mobile device management ensures you provide a seamless mobile experience for your workforce without compromising data integrity.

Ready to unlock the true potential of your mobile devices? Learn more about NinjaOne MDM.

FAQs

MDM is software that lets IT teams remotely manage, secure, and configure mobile devices. It ensures compliance, enforces policies, and protects company data on smartphones, tablets, and laptops.

Yes, NinjaOne MDM supports both Android and Apple (iOS/iPadOS) devices. It enables remote actions, app control, and policy enforcement across both platforms.

Yes, you can use NinjaOne MDM without Active Directory. Devices can be enrolled and managed independently using the NinjaOne platform.

MDM can enforce backup policies and encryption, but doesn’t directly store backups. Devices typically back up through native OS tools like iCloud, Finder, or Android cloud services.

MDM helps secure devices by enforcing encryption, passcodes, and enabling remote lock or wipe. It protects sensitive data from threats like loss, theft, or malware.

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