Customers Rate NinjaOne No.1 in 11 IT Categories in G2’s Fall 2024 Report

Seasons change, but some things remain the same, like NinjaOne’s No.1 G2 ranking for Endpoint Management, Patch Management, and RMM. For the 18th straight quarter, NinjaOne continues to lead the way, setting the bar high in endpoint and patch management as rated by G2 reviewers.

We’re honored by this recognition and deeply grateful to you for your trust. Customer needs drive every product update and innovation, ensuring that we always deliver an exceptional experience to you.

G2’s No.1 rated mobile device manager

In G2’s Fall 2024 report, NinjaOne’s mobile device manager soared above competitors’ average satisfaction scores, including product direction and ease of administration. We were thrilled to see that IT and security leaders recognized NinjaOne’s MDM in only months as a crucial tool for preventing data loss and unauthorized access to corporate data.

“We just onboarded NinjaOne’s new MDM product, and we are amazed with the ease of use. Having it in a single dashboard has streamlined our department’s efficiency—saving us so much time.” – Peyton McKee, Chief Information Security Officer

Ranked No.1 in User Satisfaction for Endpoint Management

Our customers deserve the best, and our 100 User Satisfaction score speaks volumes about NinjaOne’s dedication to you. By continually innovating and listening to our customers, we’ve earned trust and loyalty. This recognition isn’t just a number—it’s a testament, as NinjaOne’s CEO Sal Sferlazza recently penned in a LinkedIn post, to our intention to provide exceptional customer communications 24/7, overinvest in customer support, and build thoughtfully and intentionally

“We’re focused on building value, not hype.”

G2’s No.1 rated patch management tool

We’re not trying to toot our own horn, but when you consistently deliver top-notch performance, the No.1 ratings keep coming. NinjaOne Patch Management is a prime example, earning rave reviews for its ability to secure endpoints and streamline complex IT security tasks.

“NinjaOne makes it easy to support our remote users and keep patching up to date.” – Kevin Cooper, Sr. IT Engineer

G2 Leader over and over

G2’s No.1 rated enterprise IT management tool

Thanks to our customers, NinjaOne secured the top spot in G2’s Fall 2024 report for Enterprise IT Management. Teams trust NinjaOne to streamline operations, enhance system performance, and ensure security.

“After using NinjaOne, it’s clear that its ease of use and quick setup are two of its most compelling features. NinjaOne excels in providing comprehensive visibility across all endpoints and enabling quick, seamless software deployment, making it an invaluable tool for managing IT environments.” – Hugo Santos, IT Security Technician, Parfois

Across the Enterprise Category we’re ranked:

  • #1 Enterprise Result for Endpoint Management
  • #1 Enterprise Results for Remote Support
  • #1 Enterprise Results for Enterprise IT Management
  • #1 Enterprise Implementation for Enterprise IT Management

G2’s No.1 rated RMM tool

According to G2’s Fall 2024 report on remote monitoring and management, NinjaOne consistently surpasses the average across all key metrics, including product direction and ease of doing business. We’re thrilled that our commitment to our MSP partners is paying off and that our RMM solution delivers what you need.

“NinjaOne is the best RMM on the market.” – Kevin Quach, Senior IT Manager

Versatile IT solution offerings

We strive to provide a complete solution to customers hungry for a unified experience. NinjaOne’s dominance in RMM, Patch Management, and Endpoint Management wouldn’t be possible without an incredible supporting cast.

In addition to the categories above, we’ve also snagged the No.1 rankings for momentum in Online Backup and Server Backup, outpacing leaders with momentum scores of 98 to 57 for Online Backup Momentum Leaders and 99 to 58 for Server Backup Momentum Leaders, respectively. NinjaOne was also ranked No.1 for Server Backup Implementation, proving our solutions are powerful and easy to integrate.

Our top rankings for Online and Server Backup reinforce the unmatched reliability and security that businesses demand. Whether you’re looking to enhance your remote support, safeguard your data, or optimize IT service management, NinjaOne has a solution to help you grow.

Overall No.1 scores:

Thank you for rating NinjaOne No.1 in 11 IT Categories in G2’s 2024 Fall Report

You voted us No.1 in 11 IT categories in G2’s 2024 Fall Report, but the accolade that means the most is being recognized as No.1 in Customer Satisfaction.

Our G2 reviewers spotlight us as a truly customer-centric company that designs products with users in mind. Since building NinjaOne on this very principle, this recognition feels especially rewarding. We are committed to putting customers at the heart of everything we do.

We promise we’ll always put you first.

Read the full reports to learn more about how NinjaOne is consistently ranked No.1 across 11 IT categories.

Next Steps

For MSPs, their choice of RMM is critical to their business success. The core promise of an RMM is to deliver automation, efficiency, and scale so the MSP can grow profitably. NinjaOne has been rated the #1 RMM for 3+ years in a row because of our ability to deliver an a fast, easy-to-use, and powerful platform for MSPs of all sizes.
Learn more about NinjaOne, check out a live tour, or start your free trial of the NinjaOne platform.

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