Challenge
Tool sprawl and fragmented security
Tank Holding’s IT stack was a patchwork of disconnected tools. PDQ handled software deployment. BatchPatch managed servers. WSUS covered Windows updates. Splashtop provided remote access. Asset tracking relied heavily on manually updating spreadsheets.
Each tool solved a fraction of the problem. Together, they created operational friction. “Our environment was fragmented,” Weber said. “Different tools, different interfaces, and not everyone on the team could use every system effectively.”
The breaking point came during a large-scale Active Directory consolidation project.
“Our big issue was figuring out how to remove computers from the old domain and rejoin them to the new domain across 60 locations,” Weber shared. “We quickly realized our existing toolset lacked the automation and centralized control to do that efficiently, and it was holding us back.”
Security gaps added extra urgency. “That was a real concern,” Weber noted. “We had visibility into Windows updates, but third-party software was a blind spot.”
Without centralized control or consistent automation, the team spent too much time coordinating updates manually and maintaining static spreadsheets that quickly became outdated.
Solution
One unified platform. Centralized visibility. Full control.
NinjaOne delivered centralized visibility and control across Tank Holding’s entire IT footprint.
The transition was fast. The team deployed NinjaOne agents to all servers and endpoints in less than a week. “That speed surprised us,” Weber said. “We were up and running very quickly.”
Immediately, the team gained centralized visibility into every server and workstation across all locations. More importantly, Tank eliminated five legacy tools with NinjaOne’s unified platform.
“It’s a much more powerful tool than what we had before,” Weber explained. “I can do things now that I simply could not do before, and I can do them more efficiently.”
The Active Directory migration that once felt daunting, if not impossible, was simplified thanks to NinjaOne’s automation and scripting capabilities.
Results & Outcomes
Closing the third-party patching gap
One of the most impactful improvements was automating third-party patching across the entire organization and reducing a major source of cyber risk.
“Between the shortened cycle times and picking up all the third-party patching, I think we’ve improved our security stance considerably,” Weber said.
Expanding from OS-only updates to include third-party patching reduced exploitable vulnerabilities and closed a critical compliance gap. Instead of tracking updates across multiple systems, the team now manages patch policies centrally with consistent enforcement across all 60+ locations.
“Now we know exactly where we stand,” Weber explained. “There are no blind spots.”
From manual logs to real-time control
Before NinjaOne, asset tracking relied heavily on spreadsheets that required manual updates.
Spreadsheets are a thing of the past.
NinjaOne’s asset inventory provides real-time visibility into hardware, software, and endpoint status. This has become critical for incident response planning and long-term infrastructure strategy.
“Moving to a live automated system helped our efficiency a lot,” Weber said. “We are no longer relying on static documentation.”
The shift from reactive record-keeping to proactive automation fundamentally changed how the team operates.
Operational efficiency without increased cost
Consolidating five legacy tools into NinjaOne did not require a dramatic budget expansion. In fact, the move was nearly revenue-neutral while delivering significantly more capability.
“We consolidated multiple tools into one with NinjaOne and gained more functionality,” Weber explained. “That alone made it an easy decision.”
The team eliminated redundant systems, reduced training overhead, and simplified workflows. Even long-tenured engineers who had worked with legacy MSP toolsets for decades quickly adopted the platform.
“I’ve got one Sysadmin who worked at an MSP for about 20 years,” Weber shared. “He’s seen just about every RMM and patching platform out there. At this point, he’s an advocate for NinjaOne. That says a lot about how powerful and efficient it is.”
Engineered for expansion
With acquisitions continuing and infrastructure constantly evolving, scalability remains a priority. NinjaOne now provides the foundation for onboarding new sites and maintaining consistency across the organization.
“The more we learn, the more we implement,” Weber said. “NinjaOne grows with us.”
What began as a consolidation project became an IT transformation. “It’s more efficient. It’s more powerful. And it gives us control,” Weber concluded. “That’s exactly what we needed.”