Customer Story

Patra Simplifies and Scales IT Management with NinjaOne

With Kyle Thompson, Manager of Global Infrastructure Operations and John Kavati, Global Director of IT Operations
Video thumbnail of Kyle Thompson sharing their NinjaOne customer story.
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Endpoints supported


With NinjaOne since



Patra is a leading provider of technology-enabled insurance outsourcing.


El Dorado Hills, California


Easy, breezy deployment

The user-friendly, all-in-one solution made deploying NinjaOne to all 6,000 endpoints “painless! A 10 out of 10 experience,” shared Kyle Thompson, manager of global infrastructure operations. “[NinjaOne’s] level of support allowed us to deploy NinjaOne to all our endpoints in 30 days.”

NinjaOne overview dashboard

Meaningful ROI

“Because of NinjaOne’s feature set…we were able to effectively eliminate the workload equivalent to that of 18 full-time technicians per major deployment,” said Thompson.

Coworkers working together on a project

All-in-one platform

“The exciting thing about NinjaOne is that it is a one-stop shop. We can do desktop management, remote management, software deployment and patch management. Plus, everything is in one dashboard. That is amazing for us,” said John Kavati, global director of IT operations at Patra.

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