Simple to learn, easy to scale
NinjaOne’s simplicity has been a major driver of adoption across Executech’s distributed teams. The platform’s intuitive design allowed technicians to start using it with little training and immediate confidence. “When people first started using NinjaOne, adoption skyrocketed because it just made sense,” Wright said. “Technicians didn’t need a manual or a week of training. Once they realized how easy it was to automate tasks or push updates, they wanted to use it.”
For other MSPs considering a platform change, Wright offers simple advice: “Don’t fear migration,” he said. “It’s easier than you think. Once you make the switch, you’ll wish you’d done it sooner.”
Enabling PubSec expansion with FedRAMP readiness
In 2025, Executech launched a government division that required strict security and compliance standards. “We wanted a tool that was FedRAMP-compliant and already making its way through the FedRAMP marketplace,” Wright explained. “NinjaOne gave us confidence we could serve our PubSec customers without needing a separate platform.”
Today, 10 percent of Executech’s revenue comes from federal contracts supported and secured by NinjaOne’s FedRAMP environment. “We can move technicians and customers between our commercial and FedRAMP tenants without missing a beat,” Wright said. “That continuity is huge. It means we can fix issues remotely and stay compliant without sending someone onsite.”
Automation that powers sustainable growth
With NinjaOne at the center of its IT operations, Executech has transformed how its teams work from patch management to automation and service delivery.
Automation alone has reshaped the workload. “We’ve eliminated about five percent of our monthly workload just by removing legacy tools and manual maintenance,” Wright said. “We’re on track for 25 percent of our tickets to be fully automated by the end of this year and expect to reach 70 percent by 2026.”
This shift has enabled Executech to grow without adding headcount. “For our Central Services team, one engineer now manages 5,000 endpoints,” Wright said. “We can take on more customers, deliver the same high-quality outcomes, and do it all with the same people. That’s responsible and sustainable growth.”