Babble Consolidates, Streamlines IT with NinjaOne

Challenges
  • Tool sprawl from acquisitions
  • No standardized workflows
  • Unreliable automations
  • Disconnected systems
Results
  • 5 tools consolidated into one platform
  • Faster onboarding of acquired companies
  • More reliable automation and workflows
  • Improved security and compliance

Overview

Babble is a fast-growing managed service provider with deep networking expertise and a nationwide customer footprint. The company supports organizations across healthcare, legal, construction, retail, and the public sector, including NHS organizations within England’s publicly funded healthcare system.

As Babble expanded through acquisition, each new company brought its own mix of tools, configurations, and processes. Over time, this created a fragmented technology stack that slowed engineers down, introduced risk, and made it harder to deliver the consistent, high-quality service customers expect.

Eliminating tool sprawl

Babble had used NinjaOne internally for years and knew it could scale across the entire organization.

“When we started acquiring companies, it became obvious that NinjaOne was the platform we wanted everyone on,” Chris Baker, Infrastructure and Systems Lead at Babble said. “It gave us the reliability and visibility we never had with legacy tools.”

By unifying IT with NinjaOne, Babble retired five major tools at once, including Kaseya, Automate, N-able, Splashtop, and TeamViewer. This reduced cost, removed tool complexity, simplified endpoint management, and allowed engineers to focus on a single consistent workflow. NinjaOne also supported Babble through the migration process. “The script NinjaOne helped us build worked brilliantly,” Baker said. “It let us migrate customers cleanly and made consolidation much smoother.”

product remote

Streamlining remote access

NinjaOne Remote further simplified daily work. Engineers now operate from a single dashboard and jump directly into devices from alerts or tickets without switching tools. “NinjaOne Remote gives us one tool across the board,” Baker said. “It is fast and fits naturally into how our engineers work.”

security and compliance

Compliance simplified

NinjaOne centralizes patch status, software inventories,device health, and configuration baselines in one place, which simplifies and streamlines audits.

“For regulated clients, NinjaOne simplifies everything,” Baker said. “We can confidently say it meets the requirements and that reassurance matters to our customers.”

NinjaOne also aligns well with key elements of the NIST Cybersecurity Framework which many UK organizations reference when evaluating MSP partners.

Industry

Headquarters

United Kingdom

Products Used:

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