Industry:

MSP

Headquarters:

Nieuw-Lekkerland

Products Used:

Patch Management, RMM

How AAD Automatisering Improved Their Productivity with NinjaOne

Challenges

Low ROI endpoint management tool
Confusing and complex UI
Lack of support

Results

Increased efficiency and technician bandwidth
75% time-reduction in technician training
Free, unlimited, knowledgeable support

Industry:

MSP

Headquarters:

Nieuw-Lekkerland

Products Used:

Patch Management, RMM

Overview

AAD Automatisering has been a leading system administrator in the local SME market for nearly 30 years. With impressive management of around 3,000 endpoints spread across various sectors such as construction, transportation, healthcare, business services, etc. They have established themselves as a reliable and versatile service provider. Before NinjaOne, the IT team at AAD Automatisering used N-able N-central to support its customers. However, rising solution costs and a confusing interface drove Johan Aantjes, IT technician at AAD Automatisering, to search for a different RMM solution.

Find out how NinjaOne enhanced efficiency and streamlined processes for AAD Automatisering.

Simplicity unlocks efficiency

“We looked for a solution that was intuitive, and with NinjaOne, we quickly realized that we could just give it to a user, and they can get started with it quickly,” said Aantjes.

Powering productivity with ease-of-use

Aantjes noted that the IT team learns NinjaOne quickly. Technicians can become productive 75% faster than their previous tool, N-central.

Unrivaled account support

Aantjes shared the NinjaOne customer support is remarkably fast. When they come with a question, Aantjes and his team usually get an answer within a few hours.

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