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Patch Notes: People Edition – Meet George Yamamoto!

by Team Ninja

One of the most exciting parts of working at a hypergrowth company is watching our global footprint expand in real time. With Ninjas stationed all around the world (and more joining the team every day), NinjaOne continues to grow rapidly in new regions – including Japan and across APAC! Helping spearhead our efforts in this new market is George Yamamoto, an Enterprise Solutions Engineer based in Tokyo.

George brings deep expertise from across the IT industry and an impressive track record of helping organizations successfully scale in the Japanese and broader APAC markets. But what truly makes him a Ninja is his tenacity, curiosity, and relentless drive to tackle challenges head-on. Whether he’s trekking across the historic Tokaido trail or helping large-scale Japanese enterprises transform and elevate business operations with NinjaOne, George is always in motion – constantly running to new challenges and regularly raising the bar.

Let’s get to know George

Hi George! Tell us about yourself. What do you do at NinjaOne?

Konnichiwa! I’m an Enterprise Solutions Engineer based in Tokyo. I’ve worked in the IT industry for over 25 years now, engaging with SMB and enterprise organizations in Japan and across APAC. I’m incredibly passionate about technology. At NinjaOne, I’m the first and only subject matter expert dedicated to the Japanese market, where I’m focused on launching NinjaOne with the help of valuable distributor and reseller partners.

What drew you to NinjaOne, and what excited you most about joining the team in Japan?

The Japanese market is entirely new territory for NinjaOne – which is exciting! I know the market well and look forward to applying my  experience to open up new doors in the region. NinjaOne and Macnica closed a distributor partnership agreement at the end of July, and I joined NinjaOne in early August. It was an easy decision to join the team. It was exactly what I was looking for as a career next step.

I believe the Japanese market presents a huge opportunity for the company. In entering any new market, there will be challenges we’ll need to overcome such as language barriers, cultural differences, local regulations, etc. – but I find these challenges exciting, and I look forward to working with my colleagues and our trusted partners to help NinjaOne overcome them and succeed in this market.

How do you approach helping large-scale customers succeed with NinjaOne?

I focus on solution selling and value engineering. Simply speaking, I figure out customers’ pain points, demonstrate how our products solve them, and consequently, illustrate how much time or money they can save or improve with NinjaOne. For large-scale customers, I find it most effective to show value from small projects first – solving one pain point or business operation at a time – rather than architecting a big, time-consuming project that changes every business operation at once. Start small, show organizations where they can succeed and reap the benefits in a timely manner, and expand to new projects from there. My goal is to help our customers not just succeed with NinjaOne in one or two areas, but in many places.

What’s one thing that’s made you feel connected to the broader team, even working from Japan?

Collaboration tools like Slack and Zoom/Team calls are incredibly helpful when working on a global team. I find that I can reach out to my colleagues around the world with these tools anytime. I’ve never counted how many colleagues I’ve Slacked or talked to over Zoom/Teams so far, but it would probably be more than a few hundred! One very special thing I’ve learned about working at NinjaOne: It’s one team. No matter where in the world you work, there are no international borders or organizational barriers vertically or horizontally.

What are you passionate about outside of your career?

Two things: One is trekking. Last year, I trekked one of the most famous historic trails in Japan, “Tokaido trail” from Tokyo to Kyoto (almost 500km distance), for fourteen days. I’m quite happy that I could walk such a long distance by myself. Plus, seeing old architecture and trails built more than four hundred years ago was extraordinary. I’m planning to try another one, “Nakasendo trail” from Tokyo to Kyoto (560km distance) in the future. The second is mountain climbing. I’ve just started to try “Nippon Hyaku Meizan,” meaning climbing the very best one hundred mountains in Japan. I’ve done fifteen of them so far and will keep trying to check more off my list in the next few years. Why climb mountains? Because they’re there! (^^)

That’s all for this Patch Notes: People Edition! Thanks for reading along. To learn more about our growing global team, and learn more about open roles and opportunities, be sure to check out https://www.ninjaone.com/careers/. We’ll be back with more Patch Notes soon.

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