Staying ahead of any issues can be the difference between a swift resolution or a catastrophe. At NinjaOne, we want to arm our partners with the tools to be alerted at a moment’s notice of any potential problems with their or their customers’ endpoints. This is why we built our new notification channels feature – to help technicians proactively manage their endpoints with critical alerts no matter where they are and regardless of what tools they use.
Some of the top notification channel integrations available can be found below:
NinjaOne notifications can be pushed directly to Slack. You have full control over which alerts get pushed to Slack and which channels they are pushed to. Unique to our slack notification, technicians can one-clickdirectly to the device in Ninja or reset the alert directly from Slack, there is a two-way communication between Ninja and Slack.
NinjaOne is also integrated with Microsoft Teams via webhook. Users can push notifications to their technicians in Teams channels.
NinjaOne’s PagerDuty integration allows you to push notifications to PagerDuty workflows. Notifications that are pushed to PagerDuty can kick off emergency notifications and incident response workflows. This functionality ensures technicians get urgent notifications after hours.
Webhooks, SMS, and email
NinjaOne also offers users the ability to push notifications via SMS, email, and webhooks giving you flexibility to notify technicians in almost any channel and ensure urgent notifications reach technicians where they are.
Use NinjaOne Notification Channel Integrations to stay informed
NinjaOne has always helped IT teams be more proactive through alerting in the web application and on Ninja’s mobile app. Notification channels give you additional avenues for informing technicians of critical alerts so they can minimize downtime, provide emergency support after hours, and provide better support to end-users.