Ninja’s New Notification Channels Help You Reach Technicians Easier


Staying ahead of any issues can be the difference between a swift resolution or a catastrophe. At NinjaOne, we want to arm our partners with the tools to be alerted at a moment’s notice of any potential problems with their or their customers’ endpoints. This is why we built our new notification channels feature – to help technicians proactively manage their endpoints with critical alerts no matter where they are and regardless of what tools they use.

Some of the top notification channel integrations available can be found below:

Slack integration

NinjaOne notifications can be pushed directly to Slack. You have full control over which alerts get pushed to Slack and which channels they are pushed to. Unique to our slack notification, technicians can one-clickdirectly to the device in Ninja or reset the alert directly from Slack, there is a two-way communication between Ninja and Slack.

Slack Integration screenshot

Teams integration

NinjaOne is also integrated with Microsoft Teams via webhook. Users can push notifications to their technicians in Teams channels.

Teams Integration screenshot

PagerDuty integration

NinjaOne’s PagerDuty integration allows you to push notifications to PagerDuty workflows. Notifications that are pushed to PagerDuty can kick off emergency notifications and incident response workflows. This functionality ensures technicians get urgent notifications after hours.

PagerDuty Integration screenshot

Webhooks, SMS, and email

NinjaOne also offers users the ability to push notifications via SMS, email, and webhooks giving you flexibility to notify technicians in almost any channel and ensure urgent notifications reach technicians where they are.

Activity Notification screenshot

Use NinjaOne Notification Channel Integrations to stay informed

NinjaOne has always helped IT teams be more proactive through alerting in the web application and on Ninja’s mobile app. Notification channels give you additional avenues for informing technicians of critical alerts so they can minimize downtime, provide emergency support after hours, and provide better support to end-users.

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Next Steps

Building an efficient and effective IT team requires a centralized solution that acts as your core service deliver tool. NinjaOne enables IT teams to monitor, manage, secure, and support all their devices, wherever they are, without the need for complex on-premises infrastructure.

Learn more about NinjaOne Endpoint Management, check out a live tour, or start your free trial of the NinjaOne platform.

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