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90+ Best SysAdmin Tools in 2025

by Team Ninja
Cover of the Best SysAdmin Software Guide

Key Points

  • Explore over 90+ top-rated sysadmin tools across IT categories based on verified G2 and Capterra ratings.
  • The guide aggregates real user satisfaction, usability, and support scores, helping IT admins and MSPs identify the most reliable and scalable IT software solutions.
  • NinjaOne consistently ranks at the top for ease of use, support quality, and overall satisfaction.
  • Sysadmin tools featuring automated patching, endpoint detection, and cloud backup play a pivotal role in enhancing cyber resilience.
  • Unified platforms like NinjaOne help IT teams eliminate tool sprawl, integrate multiple functions, and improve operational efficiency.

From remote desktop to endpoint security, what are the best tools for system administrators to use to power their businesses and keep their teams efficient and ahead?

To find out, we pulled ratings from G2 and Capterra for 90+ products across 9 different software categories. The result is this guide full of comparison charts, highlighting how individual products stack up against one another in terms of overall satisfaction, usability, and quality of support. The hope is that these charts provide systems administrators with a helpful starting point for researching their many (and growing) options, so they can get the best sysadmin tools.

Short on time? Download a PDF version of the guide to read later.

Get the PDF version of the complete Best SysAdmin Tools guide.

SysAdmin Software Guide 2025

Read This First

Before we dive in, here are a few quick notes regarding our methodology and the purpose of this guide.

  • Sources: The following ratings on the best sysadmin tools were collected from third-party review sites G2 and Capterra in March 2025. 
  • What “–” indicates: The particular data point was either unavailable at the time of our collection or the product did not meet our cutoff of having five or more reviews.
  • These lists are obviously not comprehensive: The IT software market contains many tools not seen here. Creating a truly exhaustive list is an undertaking left to more adventurous souls. We have simply done our best to include the major players in each category that are geared specifically toward IT professionals, and that have a minimum of review data available (at least five reviews).
  • How to best use this guide: This guide is not meant to be the final word on the value of these solutions. Many factors go into choosing the right software. User ratings are just one. Therefore, this guide primarily serves as a jumping-off point for additional research.

Product ratings for the best SysAdmin tools

IT management

From backup to endpoint management, these are the Top 10 Best IT Management Products listed by G2.

G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1NinjaOne4.79.29.49.39.44.84.74.7
2Veeam4.69.48.79.08.94.84.54.5
3Druva4.79.39.29.49.44.74.54.7
4Freshservice4.68.98.89.29.04.54.54.5
5Unitrends4.28.78.18.58.6
6NewgenOne4.58.57.68.58.4
7IBM Storage4.18.46.97.48.1
8Cove4.48.99.09.08.54.74.54.6
9ManageEngine4.48.78.68.68.34.64.44.4
10Clickup4.79.08.28.58.94.6

 

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Endpoint monitoring & management

With many admins now responsible for managing an increasingly complex variety of systems and devices, the ability to centrally manage them all has become a core requirement for modern IT administration. The following are the highest-ranked endpoint management tools, with MDM solutions and tools designed specifically for Apple devices ranked in their own subgroups.

Change from 2024G2Capterra
OverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1NinjaOne4.79.29.49.39.44.84.74.7
⬆️ 22Pulseway4.69.09.19.29.04.74.74.7
⬇️ 13Atera4.68.99.19.29.04.64.64.5
⬆️ 34LogMeIn Resolve (formerly GoToResolve)4.49.08.99.08.94.44.54.2
5Datto RMM (a Kaseya company)4.58.98.78.88.44.13.93.8
⬆️ 36HCL BigFix4.49.27.78.39.2 – –
⬇️ 47ManageEngine Endpoint Central4.48.78.68.68.34.64.44.4
⬆️ 18Ivanti Neurons for UEM4.28.68.38.78.5
⬇️ 19Microsoft Intune4.58.98.28.68.34.54.33.8

Mobile Device Management (MDM)

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
 1AirDroid Business
4.99.69.69.69.64.84.64.5
 NinjaOne4.79.19.39.19.2
 2Scalefusion (formerly MobiLock Pro)4.79.08.68.99.64.84.74.9
⬆️ 13Miradore4.69.09.09.29.34.44.34.4
⬇️ 14Hexnode UEM4.59.18.99.09.24.64.34.7
 5Esper4.58.98.79.09.04.64.64.3
 6ManageEngine Mobile Device Manager Plus4.59.08.58.58.64.64.44.5

Apple Device Management

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
⬆️ 11Jamf Pro4.89.28.48.89.04.74.44.6
⬇️ 12Kandji4.79.29.39.49.54.84.94.9
3datajar.mobi4.79.48.99.59.8
4Addigy4.59.08.28.38.94.74.24.6

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Software and patch management

Keeping operating systems and third-party applications patched and protected against the latest vulnerabilities is a critical but time-consuming responsibility. As some must-have tools for IT professionals, these solutions automate the process and can help admins deploy and uninstall applications, as well.

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
⬆️ 11PDQ Deploy & Inventory4.99.49.59.59.54.74.84.7
⬇️ 12Patch My PC4.89.39.49.39.84.94.84.9
3Action14.99.49.79.69.64.94.84.9
4NinjaOne4.79.19.39.29.24.84.74.7
⬆️ 35Pulseway4.69.09.19.29.04.74.74.7
⬆️ 16Atera4.68.99.29.19.04.54.64.5
⬇️ 17Syxsense4.59.08.48.78.84.64.54.7
⬇️ 38Automox4.58.79.08.98.84.74.84.7
9Tenable Nessus4.59.08.78.98.44.74.54.3
10Datto RMM (a Kaseya company)4.58.98.88.98.44.14.04.0
11ManageEngine Patch Manager Plus4.48.78.68.68.34.74.44.4
12Ivanti UEM4.28.46.97.58.0

 

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IT asset management

You can’t secure or manage what you can’t see. That’s why it’s important for admins to leverage software that can discover, track, and provide real-time insights on all their IT assets.

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1PDQ Deploy & Inventory4.99.49.59.59.54.84.74.84.8
⬆️ 22Setyl4.84.94.94.94.9
⬇️ 13NinjaOne4.79.19.39.29.24.84.84.94.9
⬆️54Proactivanet4.89.48.99.39.5
⬆️ 25Genuity4.78.89.39.39.8
⬇️ 26Device424.79.08.58.99.54.84.84.94.9
⬇️ 27ScalePad4.69.29.29.28.84.64.64.34.3
⬇️ 28Oomnitza4.68.88.18.79.54.43.74.54.5
9ServiceNow IT Asset Management4.58.88.28.88.5

 

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Service desk

The right service desk software can save IT technicians’ time and result in improved end-user experiences. For this reason, the best sysadmin tools in our guide include the following service desk solutions.

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1Rezolve.ai4.99.39.39.59.74.85.04.9
2Splashtop SOS4.89.69.59.59.5
3Halp4.79.29.39.59.6–-
⬆️ 14Xurrent4.68.98.79.19.24.74.64.8
⬇️ 15Halo Service Desk4.68.78.09.59.54.9
6Freshservice4.68.98.89.29.04.54.54.5
7SysAid4.58.98.58.99.04.54.54.5
⬆️ 38Salesforce Service Cloud4.48.67.98.48.34.54.14.3
️ ⬆️ 39Zoho Desk4.48.78.28.58.34.44.54.3
⬇️ 210ServiceNow4.38.98.48.48.54.24.24.3
⬇️ 211SolarWinds Service Desk4.38.68.69.08.94.64.54.6
⬆️

1

12Zendesk4.38.67.98.58.44.44.14.2
⬇️ 313ManageEngine Service Desk Plus4.28.68.18.58.24.44.34.2

 

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Remote desktop

Remote desktop solutions play a critical role in modern IT management, offering admins the ability to gain quick and reliable remote access to machines for hands-on troubleshooting and more.

Change from 2024G2Capterra
RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1Splashtop4.99.79.79.79.54.74.84.7
2Getscreen.me4.79.39.49.49.14.84.84.8
⬆️ 23RemotePC by iDrive4.79.49.29.59.14.74.74.6
⬆️ 24BeyondTrust Remote Support (formerly Bomgar)4.79.48.79.39.34.64.64.5
⬆️ 25RealVNC4.79.39.09.49.14.54.64.2
⬆️ 26Devolutions Remote Desktop Manager4.79.39.09.09.04.64.44.4
⬆️ 37AnyDesk4.79.29.39.38.84.64.74.3
⬇️ 48ConnectWise ScreenConnect4.79.38.99.38.84.74.64.6
9Zoho Assist4.69.19.39.28.84.74.74.6
⬇️ 710ISL Online4.68.89.19.39.04.74.74.7
⬆️ 111LogMeIn Pro4.49.29.49.28.44.44.44.1
⬇️ 112TeamViewer4.49.19.09.18.64.64.54.3
⬇️ 113Go To Resolve4.49.08.99.08.74.44.54.2
14Solarwinds DameWare4.28.78.48.78.34.54.14.3

 

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Cloud backup

Properly managing backup solutions has become another core IT priority, especially with the rise of ransomware and other destructive online threats. The following list focuses on cloud-based backup solutions, with a subsection for M365 backup tools.

G2Capterra
Change from 2024RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
⬆️ 11Rewind Backups4.79.39.79.59.54.24.33.9
⬆️ 22Druva4.79.39.29.49.44.74.04.7
NEW3NinjaOne4.79.19.39.39.24.84.74.7
⬇️14Backblaze4.79.08.88.98.84.74.74.5
⬇️45Veeam4.69.48.89.18.94.74.54.5
⬆️ 56Datto SIRIS4.69.39.39.38.54.64.14.4
⬇️ 27Redstor Backup and Archiving4.69.29.29.39.2
⬇️ 18Barracuda Backup4.48.98.79.09.24.74.54.4
⬇️19Cove Data Protection (previously N-Able Backup)4.48.99.19.08.74.74.54.5
⬇️ 310IDrive Online Backup4.48.88.98.68.74.64.54.5
⬇️ 211Acronis Cyber Backup4.38.78.68.68.34.44.14.1
⬇️ 212Unitrends (a Kaseya company)4.28.78.18.58.64.74.54.6
⬇️ 313Carbonite4.08.69.08.98.14.34.24.0

M365 Backup

G2Capterra
Change from 2024RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1365 Total Backup (previously Altaro)4.89.59.89.99.3
2Veeam Backup for O3654.59.08.79.08.74.84.84.7
3Acronis Cyber Backup4.38.78.78.68.34.44.14.1
4Datto Backupify (a Kaseya Company)4.28.89.08.58.04.15.03.9
5Spanning Backup (a Kaseya company)4.28.79.18.98.43.83.83.4

 

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Network monitoring

The following sysadmin solutions provide additional visibility and management over SNMP devices (routers, switches, firewalls, printers, IoT devices, etc.) and more.

G2Capterra
Change from 2024RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1Domotz4.89.49.39.59.64.94.94.9
2NinjaOne4.79.19.39.29.24.84.74.7
3Entuity4.79.29.39.49.4
⬆️ 14PRTG4.69.18.58.68.34.64.44.2
⬆️ 15Atera4.68.99.19.29.04.64.64.5
⬆️ 16LogicMonitor4.59.08.68.69.04.64.24.6
⬆️ 37ManageEngine OpManager4.59.19.08.88.74.64.64.5
⬆️ 18Nagios XI4.59.46.18.88.84.54.34.1
⬇️ 59Auvik4.58.78.78.78.94.74.24.6
⬆️ 110Progress WhatsUp Gold4.48.88.28.58.84.54.64.4
⬆️ 111Datadog4.38.78.48.28.34.64.24.3
⬆️ 111Zabbix4.38.77.47.37.94.74.34.1

 

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Endpoint detection and response

The endpoint security landscape is crowded and constantly in flux. To keep things simple, we’ve narrowed this list of must-have IT software to endpoint protection products.

G2Capterra
Change from 2024RankOverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
1Huntress4.99.59.69.59.74.94.84.9
️ ⬆️12CrowdStrike Falcon4.79.39.29.18.94.74.24.2
⬇️ 13SentinelOne4.79.38.99.09.04.84.64.5
⬆️ 14Threatdown

(aka Malwarebytes)

4.69.39.39.38.84.74.74.5
⬇️ 15Webroot Endpoint Protection4.69.39.39.28.84.54.54.4
⬆️26Sophos Intercept X4.69.49.29.28.74.54.64.1
⬇️ 17ESET4.69.38.78.98.94.84.84.5
⬇️ 18Cisco Secure Endpoints4.59.29.39.29.34.75.04.1
9VMware Carbon Black Endpoint4.49.07.68.38.65.04.34.6
⬆️210WatchGuard Endpoint Security4.48.68.98.98.44.44.54.1
11Microsoft Defender for Endpoint4.48.68.68.68.54.74.54.1
⬇️212Heimdal Security4.38.78.08.49.64.84.84.9
⬆️113Bitdefender GravityZone4.08.48.38.18.14.64.54.3

 

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About NinjaOne

  • Founded:2013
  • Headquarters: Austin, TX

 

G2CrowdCapterra
OverallMeets RequirementsEase of SetupEase of UseQuality of SupportOverallEase of UseCustomer Service
4.89.39.59.49.54.84.84.8

 

NinjaOne is the unified IT management platform behind thousands of IT teams worldwide. Our easy-to-use dashboard reduces IT complexity and modernizes IT management.

Find out why IT teams are switching to NinjaOne
Highest-Rated SatisfactionHighest-Rated Ease of UseHighest-Rated Support
100% Satisfaction Score (G2)94% Usability Score (G2)95% Quality of Support Score (G2)

 

Easy to use. Easy to do business with.

  • No contracts, no getting locked in
  • No implementation fees or hidden costs
  • Free and unlimited training, support, and onboarding

With NinjaOne, you get a full-service tool to help you manage your IT environment, including backup, network monitoring, ticketing, endpoint management, software deployment, patch management, and more. By condensing all of your IT management solutions into a unified IT management platform, you can prevent the adverse effects of tool sprawl and work with a single vendor for almost all of your IT management needs.

“Two things really stand out: Ninja’s ease-of-use and Ninja’s support. I love how easy it is to learn Ninja, and I love being able to pick up my phone and talk to a person.” — Andrew Jones, City of Vidalia 

 

“Ninja has helped AspireHR pursue a zero-trust IT strategy that strikes a balance between security and usability while simultaneously reducing the administrative burden of these tasks.” — Jeremy Ailes, AspireHR

 

Download the Best SysAdmin Software Guide PDF

Get a PDF version of our complete guide on the best sysadmin tools by clicking here or on the image below.

SysAdmin Software Guide 2025

Interested in checking out other top solutions? Check out this article on the Best IT Tools.

FAQs

The top sysadmin tools in 2025 include

  • NinjaOne,
  • Veeam,
  • PDQ Deploy & Inventory,
  • Druva,
  • Domotz,

and more ranked highly on G2 and Capterra for ease of use, support, and reliability across IT management, backup, and endpoint monitoring.

Sysadmin tools automate repetitive IT tasks like patching, monitoring, and asset tracking, reducing manual workload. Platforms such as NinjaOne use automation to identify issues faster and keep systems secure and compliant.

Prioritize tools with

  • strong automation,
  • unified dashboards,
  • cloud compatibility, and
  • proven support.

Review metrics like ease of setup, customer service ratings, and integration options to match your organization’s needs.

Sysadmin software helps enforce patch management, endpoint protection, and access control, which are vital for zero-trust security frameworks and compliance with data protection standards such as ISO and GDPR.

NinjaOne ranks among the top sysadmin platforms for unified IT management, offering all-in-one solutions for endpoint management, patching, backup, and network monitoring—all backed by high G2 satisfaction and support scores.

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