Start your Free Trial of NinjaOne's Help Desk Software

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Fast, flexible ticketing for IT teams

360° Visibility

Unified view of ticket, user, and endpoint for better remediation.

Integrated Tools

Access endpoints directly from tickets for faster resolutions.

Automated

Automate ticket creation and resolution with flexible and powerful rules.

Fully flexible

Build the environment that fits your team.

Collaborative

Our flexible and collaborative workspace makes ticket resolution faster and easier.

Self-service

Help end-users help themselves with multiple integrated self-help options.

G2 Leader - Winter 2026
G2 Best Results - Winter 2026
G2 Most Implementable - Winter 2026
G2 Best Relationship - Winter 2026
G2 Momentum Leader - Winter 2026
G2 Best Usability - Enterprise - Winter 2026
G2 High Performer - Enterprise - Winter 2026

FAQs

Yes, as a unified endpoint management software, your free trial with NinjaOne allows you to use all the features of our easy-to-use, feature-rich platform, including NinjaOne ticketing.

Your free trial will begin upon sign-up and last for 2 weeks or 14 days without any obligations or payment details needed. You can get a custom quote tailored to your requirements at the end of the free trial period. Start improving your ticket resolution and IT support operations’ efficiency with NinjaOne today.

One of the most important factors to consider when trying a help desk software trial is how easy it is to use the interface. Scalability is also vital, as you want the software to keep up with changing support ticket volumes. A solid help desk software provider should understand what it means to provide excellent customer service, so look for a solution that offers top-rated customer support.

Yes, you can set up multiple users during a NinjaOne help desk software trial. Adding other team members during this assessment allows you to test ticket workflows, assign and resolve requests collaboratively, review roles and permissions, and determine whether the solution fits your support processes in real time before making a purchase decision.