Fast, reliable, single-click remote access

Manage and control Windows, Mac, and Linux endpoints with one click from the NinjaOne console.

Fast, easy, and powerful remote access for all your endpoints

Fast, reliable device connection

One-click connection to any Mac or Windows device from the NinjaOne console means technicians can get in, get to work and move on without delay.

Serious security

From state-of-the-art encryption to strong access and data privacy features, NinjaOne Remote takes security very seriously.

Advanced support features

Multi-screen support, live chat differentiated user and tech cursors plus a focus screen indication border, make NinjaOne Remote a pleasure to use every day.

Customers love NinjaOne

0 %

saved time on manual tasks through automation

0 %

reduced ticket volumes and resolution times

0 %

replaced 3-4 tools with NinjaOne

Unmatched, fully-integrated remote access

Device > click > connect

Sessions launch in just 2–3 seconds, so techs can start resolving issues instantly. Remotely connect to devices right from the NinjaOne Device page or directly from a ticket – no signing in, no changing tabs – just fast connection to the endpoint from your NinjaOne console.

Support for Windows, Mac, or unaffiliated devices

NinjaOne Remote treats Windows and Mac devices as first-class citizens, so you can provide remote support fast to your entire user base. For off-network or BYOD devices, Quick Connect provides secure access without requiring installation. Perfect for contractors, third-party vendors, and unmanaged endpoints—no VPN needed.

Ironclad encryption

For tight security, NinjaOne Remote uses x25519+XSalsa20+Poly1305 —  an industry-leading encryption standard. All sessions are encrypted, logged, and optionally recorded for full visibility and compliance.

Privacy & data protection

Turn off clipboard synching and use the Paste as Keystrokes feature to keep private information private. Role-based access and auto-clear clipboard settings give admins control over privacy and security.

Dynamic bandwidth adjustment

Ninja Remote adjusts to any bandwidth condition enhancing or degrading video quality – switching from TCP to UDP if necessary — to provide the best experience for the technician. GPU acceleration and grayscale mode ensure smooth sessions—even on weak networks or older machines.

Powerful technician toolset

NInjaOne Remote offers Windows and Mac shortcuts, one-click reboots, file transfers, and launching terminal windows to put all key tools at the technician’s fingertips.

End user remote access

Through the NinjaOne end-user portal, users can access devices quickly and securely. Access is granted through permission settings in NinjaOne. Users can print locally, blank screens for privacy, and connect securely with one click.

Support while on the go

Launch sessions, chat with users, and troubleshoot from anywhere using the NinjaOne mobile app. Full-featured remote support from iOS or Android keeps your team responsive at all times.

In-session user features

Provide friendlier support with features like live chat and differentiated screen cursors, so it’s clear who’s “driving” the device.

Cross-OS Support

Support isn’t limited to Windows—NinjaOne Remote gives you full control across Windows, macOS, Android, and iOS. View iOS screens, control Android devices, and manage multi-OS environments from one unified tool.

Background Mode

Troubleshoot and resolve issues without interrupting the user’s workflow. Background Mode lets techs work silently behind the scenes—keeping users productive while support happens invisibly.

Discover value in 5 minutes.

NinjaOne kicks IT into hyperdrive, and helps DECKED keep pace with rapid growth

Events, Updates, and Resources

Webinar
/ April 17, 2025

Improving Zendesk Service and Support with the NinjaOne Integration

Podcast
/ Apr 15, 2025

Last Out

Resources
/ Aug 1, 2024

NinjaOne Mobile Device Management: An Essential Guide

This is why customers love us

100,000

Endpoints managed

“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”

40%

More Cost Effective

“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”

10-15

Tools Replaced

“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”

30%

Less time for patching

“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”

2,000

Endpoints managed

“NinjaOne gives me much more flexibility and security in my work”

30%

Annual ROI

“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”

24x

Faster Endpoint Management

“Our processes have become 24x faster with NinjaOne.”

20-40

Hours Saved Each Week

“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”

NinjaOne Integrations

Rated #1 on G2

G2’s No.1-Rated Remote Support Software

Fast, flawless remote access. Anywhere. Anytime.

NinjaOne Remote earns a top-tier 97 G2 Score (blowing past the competition) as G2’s No.1-Rated Remote Support Software. Customers know they can rely on NinjaOne to help them troubleshoot fast, resolve issues remotely, and cut downtime.

“The remote support feature is the best we’ve ever used. It’s super-fast, reliable, and works seamlessly on Windows and MDM-managed Apple devices.”

Sam Bettermann
IT Manager

	NinjaOne	Datto RMM	JumpCloud	Atera	ConnectWise	N-able	Action1	Kaseya VSA
Satisfaction Score	100	86	89	84	34	53	81	31
G2 Overall Score	97	85	81	77	48	56	65	49

Customers rate us #1 in Unified Endpoint Management, RMM, and Patch Management

FAQs

Why did NinjaOne build its own remote access tool?

Remote access is an integral part of any IT management platform. Although the TeamViewer, Splashtop and ConnectWise Control integrations are well-engineered, we wanted this vital part of our platform to be built from the ground up to fit our customers’ needs.

How secure is NinjaOne Remote?

Like all parts of NinjaOne, security is taken very seriously with NinjaOne Remote. We use x25519+XSalsa20+Poly1305 key exchange + authorization + encryption technology to ensure all data is safe in transit and at rest. NinjaOne Remote also has many features like Paste Keystrokes to obfuscate typing when clipboard syncing is turned off, and the ability to record sessions to review later if needed.

Can I buy NinjaOne Remote as a separate product?

NinjaOne Remote is currently only available as part of the NinjaOne Platform.

What is the difference between NinjaOne Remote and NinjaOne Quick Connect?

NinjaOne Remote provides fast, secure access from the NinjaOne console to all endpoints. NinjaOne Quick Connect is a separate product that enables technicians to remotely connect to devices that have neither the NinjaOne nor NinjaOne Remote agents installed on them. NinjaOne Remote provides fast, secure access from the NinjaOne console to all managed endpoints. NinjaOne Quick Connect is a separate product that enables ad-hoc connections to non-managed devices via secure invitation.

Can I add my branding to NinjaOne Remote?

The small banner that appears to the end user during a remote session can be customized, yes. In addition, NinjaOne Quick Connect lets customers fully customize the email invitation that can be sent to end users giving them the secure link from which they download the NinjaOne Remote to their machine.

Does NinjaOne Remote support Linux endpoints?

Support for Linux (and Raspberry Pi ARM) endpoints is squarely on the product roadmap, so look for it in coming months.

Ready to automate the hardest parts of IT?