Geolocation tracking with NinjaOne MDM
NinjaOne MDM tracks the GPS location of enrolled Android and iOS mobile devices from one console, so IT teams can locate devices and support recovery.
Common geolocation tracking challenges
Problem | How NinjaOne resolves it |
| A company mobile device is lost or stolen and IT has no way to find it. | NinjaOne MDM tracks the GPS location of the enrolled device and returns it from the console, so IT can locate the device for recovery. |
| Field and remote mobile devices are used outside the office with no location visibility. | NinjaOne MDM reports device location from one console alongside every other managed endpoint, with no separate tracking tool. |
| Users disable location services on Android devices and defeat tracking. | NinjaOne MDM can lock location services on managed Android devices so they cannot be turned off. |
| Devices at different sites need different rules applied automatically. | NinjaOne MDM applies location-based policy overrides configured under the organization’s Locations. |
What geolocation tracking improves
Lost and stolen mobile devices are recovered faster, because IT can locate an enrolled device from the console.
Remote and field devices stay visible from the same console used for every other endpoint, with no separate tracking tool.
Tracking stays reliable on Android, because users cannot switch location services off.
Site-specific rules apply automatically, because policies follow each device’s assigned location.
What does geolocation tracking do?
Device location tracking
NinjaOne MDM reports the GPS location of enrolled Android and iOS mobile devices from the central console. It supports inventory tracking and loss prevention, and it relies on the NinjaOne Assist app running on the device to report location.
Real-time location lookup
IT teams request a managed device’s current location from the dashboard. Real-time lookup helps staff locate a device when it is lost or needs to be confirmed on site.
Android location-services lock
NinjaOne MDM can lock location services on managed Android devices so users cannot turn them off. Locking preserves the ability to locate a device and keeps tracking consistent across the fleet.
Location-based policy overrides
Administrators apply different policies based on a device’s assigned location, configured under the organization’s Locations. A device receives the right policy for where it is, without a separate console for each site.
Single-console visibility
Device location is managed alongside every other endpoint in the NinjaOne console. Teams track mobile devices without adding a separate location-tracking tool to the stack.
How organizations use geolocation tracking
Recovering lost and stolen mobile devices
When a company phone or tablet goes missing, support staff request its location from the NinjaOne console. The NinjaOne Assist app on the device reports its GPS location, and IT uses that location to recover the device.
Keeping field and remote devices visible
Teams that issue devices to field staff track device location from the same console they use for laptops and servers. Administrators confirm a remote device’s location without logging into a separate tracking tool.
Track mobile assets across multiple organizations
MSPs can monitor the location of managed Android and iOS devices across multiple Organizations from a single console. Technicians can locate a client’s lost device or confirm its location without switching tools for each client.
How geolocation tracking works in NinjaOne MDM
I. Enroll the device
The device is enrolled in NinjaOne MDM and the NinjaOne Assist app runs on it to report location.
II. Enable location tracking in policy
Administrators turn on location tracking in the device policy and can lock location services on managed Android devices.
III. Locate from the console
IT requests a managed device’s current location from the dashboard for recovery or verification.
IV. Manage alongside every endpoint
Device locations are managed in the same console used for all other endpoints.
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Monitoring mobile devices with NinjaOne MDM
"Mobile devices can be a security risk, but with NinjaOne, we have complete control over all device activity and can monitor those devices from a single dashboard."
NinjaOne MDM delivered 4X faster policy updates on mobile devices for FCC Behavioral Health, a healthcare provider serving nearly twenty counties in Southeast Missouri.
See geolocation tracking in action
Discover how NinjaOne Patch Management helps organizations monitor patch compliance across remote offices, standardize patching policies, and maintain compliance across distributed environments.
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NinjaOne Mobile Device Management (MDM): Location Tracking
This article explains how to enable and manage location tracking on your managed mobile devices in NinjaOne.
What Is Geo-Tracking?
Geo-tracking has emerged as a technological tool that has transformed how businesses and organizations operate. This advancement has helped monitor devices by providing geographical data, improving security and operations across various industries.
Geolocation tracking FAQs
What is NinjaOne geolocation tracking?
NinjaOne geolocation tracking is a NinjaOne MDM capability that displays the GPS location of enrolled Android and iOS mobile devices from the central console. IT teams use it to locate lost or stolen devices, support recovery efforts, while maintaining visibility into managed mobile devices.
How does location tracking work in NinjaOne MDM?
NinjaOne MDM uses the NinjaOne Assist app running on the enrolled device to report its GPS location. Administrators enable tracking in the device policy, then request a device’s current location from the dashboard.
Which devices support NinjaOne MDM location tracking?
Android and iOS devices support location tracking when they are enrolled in NinjaOne MDM and the NinjaOne Assist app is installed with the required location permissions. Location tracking helps administrators locate managed devices for asset management and recovery of lost or stolen devices.
On BYOD Android and iOS devices, users can generally disable Location Services or revoke the NinjaOne Assist app’s location permission. On company-owned Android devices, administrators can typically prevent users from disabling Location Services. On supervised iOS devices, administrators can prevent users from disabling device-wide Location Services on supported OS versions. However, app-specific location permissions are governed by Apple’s privacy framework and available MDM controls.
Can NinjaOne MDM stop users from turning off location on Android?
Yes. NinjaOne MDM can lock location services on managed Android devices so users cannot disable them, which preserves the ability to locate a device.
Is user consent required for location tracking?
For BYOD-enrolled devices, user consent is required for location tracking. On iOS devices in supervised mode, the end user must grant location tracking permissions to the NinjaOne Assist app. NinjaOne MDM supports transparent policy communication and role-based access so teams can meet legal and compliance requirements.
Does NinjaOne MDM support geofencing?
No. NinjaOne MDM does not support geofencing or applying policies based on a device’s geographic location. It does support GPS location tracking, allowing administrators to view a managed device’s current location from the NinjaOne console. Separately, administrators can assign different policies to devices based on their assigned organizational Location (such as an office, department, or customer site), not their physical location.