TF Bank Saves on IT, Scales Securely Worldwide with NinjaOne

Challenges

– Small remote IT team managing 14 locations across Europe
– Issues accessing systems remotely, epecially unenrolled devices
– High risk of cyber threats in banking industry
– Demand for resilient IT infrastructure

Results

– Reliable remote capabilities that can access even unenrolled devices
– More secure system due to autonomous patch management
– Fast deployment completeed with a few days with immediate positive effects
– Staff’s time freed up, unlocked cost savings

Overview

TF Bank is an innovative European card and payment platform provider.
Founded in 1987 in Sweden, TF Bank now provides credit cards, consumer lending, and e-commerce solutions across 14 European markets. Known for its innovative, digital approach, TF Bank is expanding fast across Europe.

TF Bank’s IT team is responsible for managing endpoints for each of their 14 locations. “Managing 1,000 tickets a month with a small team has been an issue with our old setup,” said Nicklas Griphem, Head of Workplace IT at TF Bank. The lack of a consistent and reliable remote access solution posed significant operational risk for TF Bank. What the team needed was a unified endpoint management solution that could keep pace with their growth, while enhancing security.

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Ease of use, impressive capabilities

“I fell in love with it immediately,” said Griphem, Head of IT Workplace, about choosing NinjaOne. “The ease of the agent and remote capabilities really stood out.” His team immediately felt the effect of moving to NinjaOne, “Within the first week, we solved issues that previously weren’t possible, like helping unenrolled laptops. With NinjaOne Remote, we can remote in anywhere, not just on the company network.”

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Autonomous patching for big impact

“NinjaOne has significantly improved TF Bank’s security, as explained by Griphem: “NinjaOne had a big impact. Faster patching helps us address zero-days quickly. We also use NinjaOne to automate background checks, ensuring incompatible applications aren’t installed together.””

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Greater efficiency at a fraction of the cost

“Evaluating their switch to NinjaOne, TF Bank sees cost-saving effects: “We compared the cost of NinjaOne against hiring more staff and realized it was equivalent to just 20% of one full-time employee’s cost. NinjaOne freed our existing IT staff to focus on higher-value initiatives rather than requiring us to hire more people.””

Industry

Headquarters

Sweden

Products Used:

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