Industry:

Healthcare

Headquarters:

Minden, NE

Products Used:

Endpoint Management, Patch Management

Kearney County Health Services Decreases Ticket Resolution Time by 75% with NinjaOne

Challenges

Manual tasks due to lack of network visibility
Expensive IT outsourcing fees
Lengthy software deployment process

Results

Decreased issue resolution time by 75%
50% reduction in platform costs
4x faster new-device setup

Industry:

Healthcare

Headquarters:

Minden, NE

Products Used:

Endpoint Management, Patch Management

Overview

Kearney County Health Services (KCHS) provides Minden, Nebraska residents with state-of-the-art medical care without the need to travel long distances to a larger city. With an organizational mission of providing exceptional medical care, healthy and efficient devices are critical. Before NinjaOne, the IT team outsourced all device management, which meant a lack of visibility and control over its IT network. With expensive outsourcing costs and tedious manual tasks, Marc Regenos, IT specialist at KCHS, partnered with NinjaOne to bring affordable and effective endpoint management to KCHS.

More time for patients

“NinjaOne’s remote access is so fast and easy, it’s reduced our issue remediation time by 75%. That’s time given directly back to a doctor or nurse to focus on a patient,” said Regenos.

Feature-packed solution at half the cost

“NinjaOne has been invaluable since day one. NinjaOne has every feature I needed and is much easier to use than our previous tool – while costing 50% less,” said Regenos.

4x faster new-device setup

“It used to take us two hours to set up a new device and install necessary software,” said Regenos. “NinjaOne automation reduced that time to just 30 minutes.”

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