NinjaOne Powers GoIT’s IT Management Across Europe

Challenges

– Old RMM tool combined several different systems which did not work seamlessly together
– Cumbersome stack was lacking speed
– Lack of visibility
– Hard-coded user interface was hard to manage or improve
– Inefficient workflows hindered business growth

Results

– Improved patching scores by 25%
– Centralized dashboard gives visibility and access to monitor and maintain decives across hundreds of clients
– Consolidated 5 tools with NinjaOne and simplified tech stack
– Saved 40 hours per week with automated device prep and patching
– Improved response times

Overview

For more than a decade, GoIT has supported hundreds of clients across the Baltic region and providing services to partners internationally. Their customer base spans diverse sectors including healthcare, manufacturing, retail, legal, and aviation.

Their old RMM tool combined several different systems which did not work seamlessly together. The user interface was hard-coded, making it difficult to manage or improve. GoIT wanted to grow efficiently and needed an IT solution that could provide them with speed, visibility, and a unified platform. They found this in NinjaOne. “Now, NinjaOne is our main platform. Everything we need is there — cloud backup instead of local solutions, monitoring, patching, automation — all in one system.”

Real-time visibility in a single dashboard

With NinjaOne, GoIT now operates from a centralized dashboard which lets them access, monitor and maintain devices across their hundreds of clients. “We use NinjaOne for asset tracking – we know the exact number of devices we support”, says Deividas Garbauskas, Head of the Engineering Group at GoIT.
NinjaOne security

Higher Patching scores with NinjaOne’s Autonomous Patch Management

“NinjaOne’s Autonomous Patch Management keeps GoIT’s patching scores high: “Our client’s patching scores are always better after installing NinjaOne. They improved from around 70% up to 95%.”

time savings graphic

Business growth with improved time management

With NinjaOne handling core maintenance tasks, GoIT’s team can focus on growth and client satisfaction: “With better time management, we can support more clients while NinjaOne handles patching and more. Fast remote access, automations, integrations, central management – it’s also a selling point for clients.”

Industry

  • MSP

Headquarters

Lithuania

Products Used:

  • Backup, Endpoint Management, MDM, SaaS Backup
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