ADM Computing Streamlines MSP Operations with NinjaOne

ADM Computing customer story cover image
Challenges
  • Complex and confusing RMM solution
  • Underperforming patch management
Results
  • Easy to use, reliable RMM solution
  • 60% improvement in patch management

Overview

ADM Computing is one of the most respected managed service providers in the United Kingdom. With dedicated technicians who provide comprehensive IT services to over 10,000 endpoints, the ADM Computing team needed a reliable, fast, and intuitive RMM solution to continue delivering quality IT support to their clients. Before NinjaOne, the IT team used a confusing and clunky RMM solution that was difficult to learn and implement.

Find out how NinjaOne not only streamlined IT processes for ADM Computing but also significantly improved patch management.

Security enhanced with patch management

“We have seen a 60% improvement on patching since implementing NinjaOne,” said Anthony Blackburn, service delivery manager at ADM Computing.

Enabling IT services at scale

“We currently support over 10,000 endpoints, and without an RMM like NinjaOne, we would really struggle,” said Connor Wilson, service team leader at ADM Computing.

A simple and powerful solution

“NinjaOne is designed to be simple,” said Blackburn. “NinjaOne is not overwhelming to our IT apprentices…the initial NinjaOne training sets them up for a fantastic journey,” said Wilson.

ADM black logo

Industry

  • MSP

Headquarters

Canterbury

Products Used:

  • Patch Management, RMM
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