NinjaOne vs. TeamViewer ONE
Why your peers choose NinjaOne over TeamViewer ONE
NinjaOne
VS
NinjaOne vs. TeamViewer ONE Reviews
NinjaOne is a purpose-built IT platform that consolidates the essential functionalities of an endpoint management solution. Its “single pane of glass” approach to IT management delivers seamless workflow in carrying out crucial tasks for system administrators and organizations. The platform’s unified nature helps reduce the complexities of executing operations by offering a centralized console for its tools. As a result, NinjaOne enables teams to monitor, manage, patch, support, and secure all endpoints without switching between tools, making NinjaOne a clear choice for IT professionals who want to prioritize efficiency and expand productivity.
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TeamViewer ONE |
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|---|---|---|
| Overall | 4.7 (2,260) |
4.5 (3,487) |
| Meets Requirements | 9.1 1,993 Responses |
9.1 2,853 Responses |
| Ease of Use | 9.2 2,020 Responses |
9.1 2,912 Responses |
| Ease of Setup | 9.2 1,858 Responses |
9.1 794 Responses |
| Ease of Admin | 9.2 1,818 Responses |
8.9 637 Responses |
| Quality of Support | 9.2 1,927 Responses |
8.6 2,439 Responses |
| Ease of Doing Business With | 9.5 1,787 Responses |
8.6 594 Responses |
| Product Direction (% positive) | 9.8 1,991 Responses |
8.7 2,794 Responses |
Based on G2 Summer 2025
| Feature | NinjaOne | TeamViewer ONE | Why it matters |
|---|---|---|---|
| Built-in patch management |  |
Requires WSUS/Intune | Centralize updates without external dependencies or complexities |
| Third-party patching | 6000+ apps | Requires SCCM/Intune | Minimize vulnerabilities with automated, real-time coverage |
| Unified platform | |
 |
Eliminate tool sprawl and simplify training |
| Built-in remote access tool | Integrated + background mode | Basic session tools | Deliver support without interrupting users |
| Cross-platform policy management | |
Limited | Maintain consistency across OSes at scale |
| Warranty Tracking | |
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Extend device lifecycle and budget planning |
| Free, unlimited support, training, and onboarding | |
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Scale faster with zero hidden costs |
TeamViewer ONE
Product Summary
TeamViewer ONE is an IT platform that is an affiliate product under TeamViewer solutions. It integrates the capabilities of TeamViewer remote access functionalities and 1E’s Digital Employee Experience (DEX). TeamViewer ONE markets itself as a proactive IT platform that can help support modern digital workplaces and mitigate IT issues to reduce downtime.
Use Cases
- Digital Employee Experience (DEX). With its integration with 1E’s DEX platform, TeamViewer ONE can initiate data aggregation from managed endpoints, apps, and surveys to reveal productivity and satisfaction insights.
- Automation. The platform can also automate essential IT tasks, reducing manual intervention for tedious operations.
- Remote access. TeamViewer ONE uses its parent company’s remote connectivity technology to provide access to devices across locations, enabling fast troubleshooting and support.
Shortcomings
- Patch management. Unlike NinjaOne, which offers built-in patch management, TeamViewer ONE requires Intune, WSUS, or SCCM to handle patching. This makes the platform reliant on external tools when doing this critical operation.
- Asset management. Warranty tracking is a crucial asset management feature that tracks managed devices’ warranty status. TeamViewer ONE’s lack of this feature requires it to depend on other tools, reducing the efficiency of lifecycle management.
- Connection issues. Some users have reported instances of occasional instability in remote connections, which impacts resolution speed and productivity.
Why your peers choose NinjaOne over TeamViewer ONE
NinjaOne is a critically acclaimed endpoint management solution that unifies all significant IT functionalities through a centralized console. It streamlines IT operations such as RMM, patching, remote access, and automation, while leveraging integrations for expanded functionality. This comprehensive approach makes NinjaOne the platform of choice for IT professionals seeking efficient, scalable, and truly unified endpoint management.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
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Azure
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SentinelOne
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Slack
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CrowdStrike
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Okta
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ConnectWise
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N-Able
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One Login
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IT Glue
NinjaOne vs. TeamViewer ONE FAQs
How does TeamViewer ONE compare to NinjaOne?
TeamViewer ONE is a digital workspace solution that combines the capabilities of TeamViewer’s remote access and 1E’s Digital Employee Experience (DEX) with other endpoint management functionalities and integrations. Together, these help IT teams alleviate the challenges of supporting workforce across distributed environments.
Meanwhile, NinjaOne is an automated endpoint management solution that fuses multiple essential IT features vital to endpoint management, remote monitoring and management, and other facets of IT, such as support, ticketing, patch management, and more. It provides a unified solution that caters to system administrators and Managed Service Providers (MSPs) to simplify the hardest parts of IT.
Does NinjaOne have a native remote access tool or integrate with third-party remote access tools?
NinjaOne Remote can be experienced both as a native tool of the NinjaOne Platform or integrated with third-party access tools. The native tool allows IT professionals to connect to an endpoint instantly, without requiring additional software or configuration. Its deep integration with NinjaOne RMM, ticketing, and automation enables faster troubleshooting, automated remediation, and centralized IT management.
That said, NinjaOne Remote can also be seamlessly integrated into other ITSM and IT operations ecosystems for efficient and flexible remote support at scale. This flexibility ensures that organizations can choose the remote access approach that best fits their workflow and security requirements.
What types of automation capabilities do NinjaOne & TeamViewer ONE have available?
Both platforms offer automation for critical IT tasks, helping organizations and IT teams maximize productivity. However, NinjaOne excels in this department for its highly regarded automation capabilities. Some tasks NinjaOne can automate are drive encryption, backup management, OS and third-party patch management, reporting, ticket generation, software installation/removal, and more.
What kinds of security features do TeamViewer ONE and NinjaOne provide?
TeamViewer ONE has essential security capabilities that take advantage of other platform tools to carry out endpoint protection. These functionalities ensure a reliable preservation of an environment’s security posture and protection against threats.
Meanwhile, NinjaOne provides robust security controls like role-based access, audit logs, industry compliance, and more. These features, along with NinjaOne’s integrations with leading endpoint security solutions, help provide reliable, airtight security.
How does customer support compare between TeamViewer ONE vs. NinjaOne?
G2 and Capterra reviews show fair feedback for TeamViewer ONE’s support. This makes it an IT solution of choice for some system administrators and organizations looking for a platform that offers ideal customer support when needed.
On the other hand, NinjaOne’s focus on both customer support and success sets it apart from other endpoint management solutions. It’s rated #1 in support and service, garnering an annual average score of 98 in customer satisfaction and a 31-minute annual average response time. That’s on top of the constantly stellar reviews it receives for providing reliable support, incomparable responsiveness, and unlimited free onboarding. This makes NinjaOne a preferred choice for teams and organizations looking for an endpoint management solution that values customer success.