NinjaOne vs. Asigra Reviews
 | Asigra | |
|---|---|---|
| Overall | 4.7 (2,618) | 4.2 (81) |
| Meets Requirements | 9.1 2,345 Responses | 8.6 58 Responses |
| Ease of Use | 9.2 2,378 Responses | 7.9 56 Responses |
| Ease of Setup | 9.2 2,209 Responses | 7.4 48 Responses |
| Ease of Admin | 9.2 2,135 Responses | 7.8 48 Responses |
| Quality of Support | 9.2 2,263 Responses | 8.4 57 Responses |
| Ease of Doing Business With | 9.5 2,092 Responses | 8.4 50 Responses |
| Product Direction (% positive) | 9.8 2,344 Responses | 7.7 56 Responses |
Based on G2 Summer 2025
Asigra
Product Summary
Use Cases
- Data backup and recovery: Asigra’s backup and recovery solution is its core functionality. It supports backup for servers, SaaS applications, and on-premise backup via appliances or virtual appliances.
- Automation: Asigra utilizes automation capabilities to further streamline IT operations, such as real-time backup for continuous data protection.
- Compliance watch: The platform also has compliance management features to ensure that hosted backups comply with industry-specific regulations.
Shortcomings
- Feature additions: Some users lamented Asigra’s pacing when adding essential backup and recovery features, impacting the platform’s overall usability.
- Support: Other users wish Asigra’s customer support and issue resolution process could be more straightforward and streamlined. Some also said that an impactful drawback of Asigra is that it limits the number of support requests allowed per year.
- User interface: Other reviewers mentioned that Asigra’s UI is not its strongest suit, causing a steep learning curve for some users and navigational challenges.
NinjaOne
Why your peers choose us over Asigra
NinjaOne has a comprehensive feature set that caters to many IT operations and organizational needs. This is the platform’s advantage over Asigra, since the latter is a platform that focuses on data security, backup, and recovery. NinjaOne is considered a one-stop shop for many IT professionals, where they take advantage of its extensive endpoint management features. These features include remote monitoring and management (RMM), patch management, remote access, automation, mobile device management (MDM), and more.
Complementing its core functionalities, NinjaOne also has a robust backup solution for endpoints, showcasing functionalities like file and folder-level security, chainless image backups, bare-metal recovery, and cross-platform support for Windows and macOS. NinjaOne also provides a SaaS backup solution for Microsoft 365 and Google Workspace. NinjaOne’s SaaS backup and recovery solution adds a crucial safeguard against data loss, especially for organizations that depend on cloud-based productivity tools.
Speaking of storage, NinjaOne’s backup solution has unlimited storage capacity and offers flexible storage options (cloud, local, or hybrid). The platform showcases granular and remote restore capabilities, centralized multi-device management, and more for data recovery. Together, these features enhance NinjaOne’s core IT management capabilities, making it a comprehensive all-in-one solution preferred by many IT professionals.
“One of the reasons we chose NinjaOne is because of its extreme ease of use. It’s very easy to get new employees up to speed quickly. At Aerorock, we have the utmost confidence that NinjaOne provides us with a secure environment to operate in.”
Jason Danner // President at Aerorock
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT GlueSplashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-Able
One Login
IT Glue
NinjaOne vs. Asigra FAQs
How does Asigra compare to NinjaOne for Backup?
Both platforms offer backup solutions. Asigra focuses on this particular IT facet, providing organizations with a secure backup solution for their data. On the other hand, NinjaOne also offers robust backup and recovery tools that support endpoints and SaaS applications.
However, the platform goes beyond these offerings, showcasing comprehensive endpoint management for MSPs and IT teams managing diverse environments, thanks to its “single pane of glass” approach.
Can Asigra back up SaaS applications like Microsoft 365 or Google Workspace?
What industries or compliance use cases does Asigra support?
Asigra offers services for industries such as healthcare, government, financial, and other organizations that need to comply strictly with regulatory policies. While NinjaOne also supports these industries through its IT teams, the platform also aims to target the MSP market, which serves organizations from SMBs to the aforementioned industries that need to comply with HIPAA, GDPR, SOC 2, SOX, and ISO, among others.
What are potential challenges associated with using Asigra backup?
What kind of support does Asigra provide to partners and customers?
Asigra provides support to its partners and customers, but some users feel the need to address some factors, like a more streamlined and easier-to-navigate support system. Another notable concern is the annual cap on the number of support requests, which some consider a significant limitation.
In contrast, NinjaOne support helps users thrive with its stellar customer service backed up by data: boasting an annual average response time of 31 minutes and a 98.4% CSAT score on a yearly average, according to a survey of MSPs. Aside from that, NinjaOne offers free unlimited training and onboarding alongside its comprehensive self-help tools and documentation. This only proves NinjaOne’s commitment to customer success.