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NinjaOne Named a Champion in the 2026 Omdia RMM and PSA Leadership Matrix

by Team Ninja
Omdia RMM/PSA Champion 2026

Key Points

  • NinjaOne was named a Champion in the 2026 Omdia Global RMM and PSA Leadership Matrix for the second consecutive year.
  • Omdia evaluates RMM and PSA vendors using analyst assessments, ecosystem feedback, and performance metrics.
  • NinjaOne expanded its platform with NinjaOne Remote, Microsoft Intune integration, and Windows 365 Business RMM partnership capabilities.
  • MSP customer testimonials highlight reduced administrative workload, faster PSA deployment, and improved operational efficiency using NinjaOne.
  • NinjaOne now supports nearly 40,000 organizations across more than 140 countries, reflecting continued MSP and IT adoption growth.

NinjaOne has been named a Champion in the 2026 Omdia Global RMM and PSA Leadership Matrix, marking the second consecutive year it has achieved this recognition.

The Champion designation is reserved for vendors who demonstrate the highest levels of excellence in channel and technology capability over the past 12 months compared with their industry peers, as rated by channel peers and analysts.

How scores are determined

The Omdia Leadership Matrix evaluates RMM and PSA vendors across three areas: analyst assessment, ecosystem feedback, and performance metrics. Vendors are placed into one of four categories based on their leadership and momentum scores.

Champions are vendors with high ratings who have shown continued improvement in management, strategy, execution, and commitment to future growth. NinjaOne earned a leadership score, placing it among the top five performers in the report.

Why this matters

The Omdia Leadership Matrix reflects how channel partners and analysts view vendor performance across the RMM and PSA ecosystem. Recognition as a Champion signals that NinjaOne continues to deliver value to MSPs through platform capabilities, partner programs, and consistent execution.

Over the past year, NinjaOne has expanded its platform with new capabilities including NinjaOne Remote, a Microsoft Intune integration, and designation as an official RMM partner for Windows 365 Business. The company also launched MSP NXT, its first MSP-focused conference, and continued to grow its customer base to nearly 40,000 organizations in 140+ countries.

What customers are saying

“NinjaOne is a huge force multiplier for us. It’s effectively like hiring two full-time employees.” — Leo Raikhman, Director and Co-Founder, Cloud4x

“We were looking for an intuitive, all-in-one solution and found exactly that with NinjaOne. Setting up PSA took less than 8 hours, compared to more than 1,700 hours spent struggling with our previous platform.” — Chris Freels, Owner and CEO, IT Management Services

“We spend one-twentieth of time on admin work today compared to before.” — Ulf Ringdahl, Founder/Owner, rdata

See the Omdia report

Discover why NinjaOne continues to be a platform MSPs and IT teams trust.

Read the full story

FAQs

RMM and PSA platforms help MSPs centralize endpoint management, ticketing, automation, billing, documentation, and operational workflows to improve service delivery efficiency.

MSPs typically evaluate RMM platforms based on automation capabilities, scalability, integrations, remote access performance, reporting, usability, and operational reliability.

Automation reduces repetitive administrative tasks such as patching, monitoring, alert remediation, software deployment, and endpoint maintenance, allowing technicians to focus on higher-value work.

Strong partner ecosystems help MSPs access training, integrations, support resources, community knowledge, and operational guidance that improve long-term platform success.

Integrations between RMM, PSA, identity management, and endpoint security tools reduce manual processes and improve visibility across managed environments.

Complex RMM platforms can increase onboarding time, technician training requirements, administrative overhead, and troubleshooting complexity across MSP environments.

Scalable RMM and PSA platforms help MSPs support more endpoints, customers, and technicians without proportionally increasing operational overhead.

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