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Backup as a Service: Overview & Solutions

by Lauren Ballejos, IT Editorial Expert
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Key Points

  • Backup as a Service (BaaS): BaaS enables businesses to outsource data backup management to third-party providers, eliminating the need for local backups and ensuring data is stored securely in the cloud.
  • Distinction from Online Backup: While online backup involves storing data in the cloud, BaaS encompasses comprehensive management of backup processes, including scheduling, maintenance, and recovery, handled by the service provider.

Benefits of BaaS:

  • Time and resource efficiency: Delegating backup responsibilities frees internal resources, allowing focus on core business activities.
  • Remote accessibility: Facilitates data access for remote workforces, supporting modern flexible work environments.
  • Scalability: Easily adapts to growing data needs without significant infrastructure changes.
  • Enhanced security: Data is stored in encrypted, secure cloud repositories, safeguarding against loss or breaches.
  • Expert management: Leverages the expertise of specialized IT professionals for reliable data handling.

While the cost of data loss for businesses is currently increasing, Teramind’s data loss statistics show that automated data loss prevention measures help save 3.58 million per breach. Backup as a Service (BaaS) is a service that allows businesses to outsource their data backup to a third party, thus removing the need to backup data at a local workspace. This overview will provide a closer look at BaaS to help you decide if it’s the right choice for your organization.

What is backup as a service (BaaS)?

Backup as a Service (BaaS), not to be confused with SaaS Backup, is a service that allows businesses to outsource the management of their data backup to a third party. It’s one of the best data backup and recovery methods for professionals, and the service and its terms are outlined in a contract along with a service-level agreement (SLA). SaaS Backup software, on the other hand, focuses on safeguarding data within specific Software-as-a-Service (SaaS) platforms, such as Microsoft 365 or Google Workspace.

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The difference between online backup & BaaS

Although BaaS is similar to online backup, there is a difference between the two. Online backup is the process of using the cloud to store data, while BaaS is a service in which a third party manages data and backs it up to a safe repository in the cloud.

BaaS vs DRaaS: what’s the difference?

While BaaS focuses on protecting data and automating the copying and storage of backups in a secure, managed cloud repository, so they can be restored if data is lost, corrupted, or deleted. The emphasis is on data availability, ensuring you have clean, recent copies of your files, systems, and workloads that can be recovered when needed. On the other hand, Disaster Recovery as a Service (DRaaS) focuses on protecting entire systems and ensuring business continuity after a major disruption. Rather than just restoring data, DRaaS replicates full workloads, which include operating systems, applications, and system configurations, to a cloud environment. DRaaS allows these backups to be retrieved and ready for use within minutes.

What are the 3 types of backup as a service?

Generally, the three types of BaaS depend on the types of backups: full, incremental, and differential that the BaaS provider offers.

  • Full Backup as a Service

This method creates a complete copy of all selected data during each backup cycle. It’s the most comprehensive type, ensuring everything is protected, but it’s also resource-intensive, requiring more storage and bandwidth. Full BaaS is often used for the initial backup.

  • Differential Backup as a Service

Differential BaaS backs up data that has changed since the last full backup. This results in faster backups compared to full BaaS and uses less storage

  • Incremental Backup as a Service

Incremental backups only create backup copies of the modifications made to data since the last full or incremental backup. It’s the most efficient when it comes to storage space and bandwidth, allowing for more frequent backups

Pros and cons of BaaS

When choosing the right type of backup for your business, a pros and cons list always comes in handy. Here are some of the pros and cons of BaaS to consider:

Pros of BaaS

  • Saves time and resources

Outsourcing your data management to a third party takes the responsibility off your hands. It allows you to devote your time, attention, and resources to other tasks.

  • Provides remote access

StrongDM’s remote workforce overview clarifies that the number  of remote jobs in the U.S. has tripled since 2020. With BaaS, remote employees can easily access data from any location with cloud access.

  • Supports scalability

As a business grows, it accumulates more data that needs to be protected and managed. BaaS supports scalability, allowing your backup to accommodate greater data protection demands.

  • Protects & secures information

If information is lost or compromised, businesses can receive up-to-date data from their BaaS provider. Additionally, BaaS providers store information in heavily encrypted data repositories to ensure that all data remains secure and in the right hands.

  • Expert data management

BaaS providers are experts in the IT industry, so when you partner with them, you are placing your data into the hands of skilled professionals. This is an ideal situation, especially for businesses without much IT experience.

Cons of BaaS

  • Increased costs

Since BaaS is a subscription service, providers bill either monthly or yearly. Technically, BaaS increases costs because it is a paid  service that requires payment. However, the time and resources it saves more than make up for the expense.

  • SLA’s work both ways

It’s important to keep in mind that service-level agreements, or SLA’s, work both ways, and BaaS providers can use them to their advantage. For instance, if a BaaS provider has 24 hours to restore data, they can use the full 24 hours even if the process only takes two.

  • Compliance issues

BaaS requires organizations to share data with third parties, and that data is often confidential or critical to a business’s success. Even if the data is encrypted, allowing a third-party to manage it can create compliance issues.

  • Sole option for data recovery

BaaS places all an organization’s data in the hands of a third party, making it the sole option for data recovery. Placing the management of data in someone else’s hands is risky, especially if it’s your only method in place for data backup.

What to look for in a BaaS provider

Service options

Every organization faces unique challenges, and the best BaaS providers offer services that adapt to a business’ unique needs. In addition to basic solutions, your BaaS provider should also offer customizable services.

Client support

Before entering into a partnership or agreement with a BaaS provider, note the support they offer. If they have top-of-the-line support and availability, they might be a great fit.

Recovery plan

To ensure that you receive the data you need in case of a disaster, it’s always a good idea to take a look at a BaaS provider’s disaster recovery plan (DRP), which outlines the provider’s plan of action in case of an emergency.

Subscription cost

As previously mentioned, BaaS is a subscription service. This means that an organization can take the cost, the type of subscription, and additional fees into account when choosing a provider.

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Backup as a Service allows businesses to protect their data without the complexity of managing on-premises backup infrastructure. By leveraging cloud-based technology, BaaS provides a scalable, secure, and cost-effective way to ensure data is always protected and easily recoverable.

NinjaOne Backup offers a streamlined, user-friendly solution designed to meet the needs of IT teams and MSPs. Features like automated backups, flexible recovery options, and centralized management ensure that critical business data is always secure and accessible. Start your free trial, and partner with NinjaOne to deliver superior IT services to your clients.

FAQs

BaaS providers use specialized software and secure connections to back up on-premises applications and data to the cloud. This process typically involves installing an agent on the on-premises systems, which facilitates the transfer of data to the provider’s cloud storage. Backing up files off-site enhances data resilience, as these backup copies will still be available in the event of a natural disaster or on-premises hardware failures. The data is encrypted during transit and at rest to ensure security. Many BaaS providers also offer features like deduplication to optimize storage usage and reduce costs, once the data is in the cloud.

Ransomware can corrupt important data or make files inaccessible. BaaS solutions protect businesses against ransomware attacks by ensuring that up-to-date backups are protected with security features like encryption. IT teams can quickly restore data from these backups, minimizing downtime and avoiding the need to pay a ransom. Many BaaS providers also implement immutable backups, which prevent data from being altered or deleted, even if ransomware infiltrates the system.

Yes, small businesses are just as vulnerable to data loss as large enterprises, so backup services are vital for data protection. Data loss can actually impact small businesses harder, as they tend to have limited IT resources and tighter budgets. Modern BaaS solutions offer automated backups, scalable cloud storage, and fast recovery options that make data protection easier for smaller businesses.

Many cloud providers, such as Microsoft and Google, typically operate under a shared responsibility model. A shared responsibility model refers to the service provider’s guarantee of platform availability, while leaving user-level data recovery to the user. If an end-user accidentally deletes data, misconfigures a mailbox, or is affected by a ransomware attack, the vendor is under no obligation to restore lost data. BaaS allows MSPs to fill this gap by handling infrastructure, storage, monitoring, and data recovery, enabling them to deliver comprehensive and reliable data protection to clients.

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