How to Measure Your IT Automation Maturity Level Automation is a hot topic in today's digital workforce and for good reason. When leveraged properly, automation can boost productivity throughout your entire organization and give IT teams more time to focus on refining existing processes. In this video, we'll define the IT automation maturity matrix so that you can identify where your organization fits. Before we begin, be sure to subscribe to NinjaOne's IT Video Hub for more tech content like this. The IT Automation Maturity Matrix. The IT Automation Maturity Matrix centers around these four stages: Ad-Hoc, Developing, Standardized, and Optimized. Let's go through each of these stages in detail. Organizations at the ad-hoc stage of IT automation are just starting out, often relying on one person to handle automation tasks reactively rather than through a defined process. At this stage, it's essential to begin identifying repeatable tasks, exploring opportunities for automation, and allocate more resources to build a structured, proactive automation strategy. Developing organizations have begun investing more in IT automation, and may have an automation specialist who collaborates frequently with the rest of the IT department. At this point, an organization's approach to automation is still largely reactive. However, IT leaders are now developing more proactive strategies, complex workflows, and stronger business cases for additional automation resources and tools. Organizations at the Standardized stage have dedicated automation teams, clearly defined processes, and strong collaboration, including input from non-IT leaders. With refined, multi-step workflows and advanced reporting shared across the organization, the focus is now on expanding automation efforts to additional departments. Tasks are chained together in automated multi-step processes and reports are shared with stakeholders throughout the organization. Optimized organizations have mature, organization-wide automation, led by specialized IT teams and supported by advanced technologies like AI and machine learning. IT leaders are now spearheading automation efforts throughout the organization. All automation processes are planned, and multi-step processes require little to no intervention. In addition, all reports include detailed success metrics and forecasting. The goal at this stage is to maintain their system and focus on documentation. Before we end the video, it's worth going over some practical use cases for automation. How you choose to automate your operations is up to you. But to give you an idea, here are ten common use cases for automation. Prioritizing helpdesk tickets based on device status. Onboarding and offboarding users. Migrating files. Scheduling backups. Generating network performance reports. Conducting monthly compliance checks. Scanning for vulnerabilities. Creating domain accounts. Enabling firewalls. Configuring software. Automation is a smart investment no matter how big your company is, especially in today's wide range of available automation tools. For more information, check out our official blog post on how to measure your IT automation maturity level, linked in the description below.