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What is a Dashboard Inventory Alert?

One of the most key features of NinjaOne is its single pane of glass view, which allows you to see a large amount of information in a single view and allows you to make quick decisions to keep your IT infrastructure in optimal condition.

The NinjaOne dashboards show the ongoing inventory alerts as small icons, indicating issues that need to be looked at. Colors are used to set an alert level: green means everything is good. Yellow means needs attention and red means unhealthy.

At the right of every device or organization, depending on the dashboard you´re viewing, appears a series of colored icons showing alerts, if any. These are Dashboard Inventory Alerts.

Just hover the mouse over each icon to see what they say. See the below screenshot that illustrates the System Dashboard showing these alerts for every organization.

An image of a dashboard for the page Dashboard Inventory Alerts

Each red or yellow icon is an inventory alert. By hovering the mouse over one of them, we can see that there´s one device that failed OS patches and one device with pending OS patches.

We mentioned that by hovering the mouse over the alerts, a call out sign appears explaining the reason for the alert, but we can also click on the alert icon to get more information. For example, by clicking the red icon on the screen above, the next information appears, showing the two servers with problems.

An image of a device window for the page Dashboard Inventory Alerts

Device health overview

The System dashboard and the Organization Dashboard provide a device health overview with a bar graph showing the number of unhealthy, needing attention, healthy and unknown devices. It also shows a breakdown by status. See below screenshot showing the device health overview.

The graph on the left was taken from the System dashboard, while the graph on the right was taken from the Organization dashboard. Please note that only one of the graphs is displayed, depending on the dashboard you have opened. We included both in the screenshot for comparison purposes.

An image of the System and Organization dashboard for the page Dashboard Inventory Alerts

The left graph shows the health overview across all tenant organizations and the right one shows the health overview for one single organization.

Besides viewing the inventory alerts, what quick actions are available to solve the issues?

When you are in the organization dashboard, alerts are displayed next to devices; When you hover your mouse over it, a blue play arrow appears. Clicking on it opens a window with options for quick actions to resolve the problems. This set of options varies depending on the problems encountered. See the screenshot below for an example.
An image of the quick actions window for the page Dashboard Inventory Alerts
Some of the alerts have the option to provide more information, like patching, among others. Click on the alert and more information about the alert will be displayed, along with a blue play arrow. See below screenshot for reference.
An image of a quick option window providing extra information
If you click on the blue play arrow, some quick actions will appear aimed at resolving this issue: In this case, since this is a patching issue, the options are reboot, apply updates, or different reject options. In some cases, there is an option to create a ticket from the issue. See the full screenshot for reference.
An image showing quick options and to raise a ticket for issues
Depending on the type of problem, the options will be displayed.

Can I see what activities are running on my devices?

Yes, there is an activity window that shows all the running actions, and all this activity is kept as history.

In addition to maintaining the history for later reference, we can see the activities that are being executed in real time. For example, if we apply a corrective action such as rebooting the system, the activities window will show this action as it is happening.

To open the activity window, go to the device panel and click the Toggle Activities button in the top right corner. See the following screenshot for reference.

An image of an activity window showing filters for the devices
By default, the activity window shows the activity of all devices in the tenant. You can use filters to limit the device view; Once the filter is applied, only activities related to these devices will be displayed. You can also see the activities for a specific device on the page for the device itself.

Next Steps

Viewing Inventory Alerts FAQs

Dashboard Inventory alerts are small icons displayed next to a device (or an organization, depending on the dashboard), indicating issues that need attention. The icons are color coded to give an idea of the severity of the problem.
Open the System, Organization or Device dashboard and, if applicable, inventory alerts will be displayed.

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