Customer Story

Supply Chain Organization Saves up to 20 Hours per Week Thanks to NinjaOne Automations

With Jack Smith, IT Leader
Supply chain organization

Endpoints supported

250+

With NinjaOne since

2021

Company

The supply chain ecosystem is a intricately woven network characterized by a multitude of interdependencies and an array of formidable challenges. It serves as the backbone of modern commerce, seamlessly connecting producers, distributors, retailers, and consumers in a dynamic and globalized marketplace.

Headquarters

Single pane for the win

“The cool thing about NinjaOne is everything is in a single pane of glass, so I can easily manage all our endpoints myself,” said Jack Smith, IT director. “Before, I had two or three different places that held endpoint information. Now, everything is in one place, which is a huge time saver.”

Automated remediation

“Prior to NinjaOne, I spent up to 20 hours per week remediating issues with employee devices,” said Smith. NinjaOne automations completely eliminated those hours of manual work, and removed the need for three additional technicians.

More time for high-impact projects

“NinjaOne freed me up to work on lots of other things,” said Smith. “Right now, I’m working on a time-sensitive project. Since NinjaOne automates the manual tasks that used to take up so much of my day, I’ve been able to set a more aggressive timeline.”

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