Consolidated IT
“NinjaOne was an opportunity to replace some of our tools. In the end, we replaced them all and now do everything with NinjaOne,” says IT manager Thomas Juschten.
Prettl’s lack of endpoint visibility created security risks, which are now a thing of the past. “With NinjaOne, we significantly increased the security of our entire IT infrastructure. All patches and applications are up to date, and the CrowdStrike integration ensures endpoint protection. We identify vulnerabilities, take corrective action, and monitor endpoints in a central overview. We currently have 95% patch compliance across all devices,” says Juschten.
Seamless integrations for frictionless work
Before NinjaOne, Prettl’s technicians had to call their production colleagues and guide them through a tedious manual process to get a remote connection. Nowadays, they save time with NinjaOne’s integrated platform. “NinjaOne Ticketing and Remote complement each other perfectly in manufacturing,” continues Juschten. Production workers create tickets from the shop floor, and technicians connect remotely from within the ticket. “It’s truly seamless and resolves problems in production instantly,” says Juschten.
Saving costs, improving efficiency
Prettl has replaced eight tools with NinjaOne, resulting in license cost savings of around 20 percent. In addition to these cost savings, the team
also benefits from full endpoint transparency, a high degree of automation, and significantly improved IT security. Juschten confirms: “You only have one interface, patching is automatic, you save time, you’re more productive, and you save on license costs. The bottom line: We’re more efficient, faster, and overall better positioned, thanks to NinjaOne.”