Nerds That Care Selects NinjaOne to Manage and Secure 5,000 Endpoints

Challenges

Lack of scalability
Lack of efficient patch management
Large, confusing tech stack
Slow, complex backup solution

Results

All-in-one, scalable solution
Automations save 24 hours per month in manual tasks
4X faster IT processes with unified solution
90% faster image backup

Industry:

Headquarters:

Hauppauge, NY

Products Used:

Backup, Patch Management, RMM

Overview

Nerds That Care harnesses the power of cutting-edge technology and advanced systems to provide IT solutions and excellent IT services to its customers. The IT team, affectionately dubbed “Nerds,” is dedicated to finding the best technology to ensure their clients remain ahead of the curve. In 2021, the Nerds realized their RMM, ConnectWise Automate, had become stagnant and unable to accommodate growth and the high customer care standards they strive for. Find out how moving to NinjaOne RMM and NinjaOne Backup streamlined Nerds That Care’s IT processes and continues to save hundreds of hours in manual tasks every year.

Lightning-fast image backup

“The best part about NinjaOne Image Backup is that it’s 90% faster than our previous tool,” said Joseph Pafundi, level 2 configuration engineer at Nerds That Care. “NinjaOne is the simplest image backup tool I’ve used. It’s quick, powerful, and gets the job done.”

Powerful integrations streamline IT ops

“We now use NinjaOne RMM, along with the HaloPSA integration, and Microsoft Intune, which together makes our IT processes 4x faster, helps us scale, and ultimately allows us to provide best-in-class IT services for our customers,” said Pafundi.

Say goodbye to complex IT processes

Pafundi recalled an instance where a new client came on board. Using NinjaOne scripts, the team set up thirty-seven devices automatically. With ConnectWise’s convoluted and rudimentary scripting, that process “would’ve taken us at least three full days,” said Pafundi. “With NinjaOne, it was automatic and required zero manual labor.”