Fokus MSP Simplifies Microsoft 365 Backups with NinjaOne Unified Backup

Challenges

– Strict 6–10 year data retention laws
– Customers assume Microsoft 365 is protected
– Noisy, high-maintenance backup alternatives
– Complex, inconsistent billing across services

Results

– Onboards new customers in minutes
– Low-maintenance backup with minimal oversight
– Seamless scaling of hundreds of users
– Reliable compliance for long-term retention

Overview

Fokus MSP specializes in finding and offering the products that managed service providers (MSPs) need to protect their customers’ data. With a strong footprint in Germany, Austria and Switzerland (DACH region), Fokus offers managed email, managed security, managed services and the software to run it all efficiently and profitably. They cater to MSPs, IT companies transforming themselves into MSPs, and MSPs who want to gain competitive advantage through automation.

When customers must retain their data for six, eight or ten years because of government regulations, the best thing an MSP provider can do for them is to make backup and archiving easy.

Backing up Microsoft 365 workloads can be a tough sell.

Unified backup that gives MSPs an edge

“MSPs who offer NinjaOne Unified Backup have several advantages,” says Steuer. “First, most MSPs and MSSPs offer a backup product for servers and for workstations, but not all of them offer one for Microsoft 365. Next, NinjaOne Unified Backup stands out because it performs not only backup but also archiving. And operationally, we find that the solution is transparent compared to some other backup vendors or email archiving vendors. It is not noisy. Other backup solutions pelt you with error messages, alerts and unnecessary status messages. You don’t get those with NinjaOne Unified Backup, because it’s a cloud-to-cloud solution. It’s very easy for MSPs to use and to maintain.”

Security compliance graphic

Simple, compliant Microsoft 365 backup

“Uwe Brenner is CEO of Brenner-IT, an MSP whose customers include restaurant chains, sports marketing agencies and a Bundesliga professional soccer team. Brenner-IT offers managed services as a complete package, including installation, user management and a full range of IT administration.

“I use NinjaOne Unified Backup through MSP Marketplace to back up Microsoft 365 data for several client companies,” says Brenner.

“Some of my customers are 100 percent Microsoft 365, including mail, SharePoint folders, OneDrive and Teams files and chats. To comply with the law, they need to back up all their data and archive their files, so I use NinjaOne Unified Backup for that.”

scalability graphic

Expanding MSP success across Europe

“With the stability and success of MSP Marketplace, Steuer is expanding Fokus MSP in the DACH region into Scale MSP in DACH, UK, Nordics and Benelux. Using Fokus as a blueprint, the new brand will continue offering the products that MSPs up and down Europe need to provide IT to their customers.

“From our point of view as a distributor,” says Steuer, “NinjaOne Unified Backup has been very easy for us to include in MSP Marketplace. With our evolution into Scale MSP, we look forward to continuing to offer email backup and archiving for Microsoft 365 to even more customers in more regions.”

Industry

  • MSP

Headquarters

Germany

Products Used:

  • Ninjaone Unified Backup
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